Experience

AMX Superstores

• Australia
• Retail
• 1 - 100 Employee

• Retail Store Manager

  • Mar 2021 - Present

  Responsible for the day to day management of the AMX Epping Superstore, my role is to ensure that financial management and operational standards are always excelled. In this position I lead by example; I drive KPI’s, achieve sales, wages and stock loss targets. I utilize my excellent product knowledge to both assist customers and train my team of 4 permanent staff and 11 casuals. I have undertaken Dianese Academy training, including certification to be a premium centre and I am certified to service Dianese air-bags. Since taking on this role I have managed the store through multiple Covid related lockdowns and have undertaken a complete refit of the store. I took a hands-on approach to the refit which involved moving the entire stock to a new floor plan, disassembling old racking and building new racking/shelving for all stock, arranging electricians, following fire, health and safety protocols and making adaptations to ensure that we followed Covid regulations. I have achieved this while also continuing to provide superior customer service through our click and collect and online functionality, maintaining stock integrity and tracking, assisting with the Repco team’s installation and ensuring staff retention and motivation during the pandemic. We have continued to meet and exceed sales targets while also surpassing Work Safe standards, setting a gold standard for all stores in the AMX/GPC network to follow.

• Retail Sales Specialist

  • Nov 2020 - Mar 2021

  Initially employed as a casual sales assistant in Keilor, I was quickly made permanent full time in the Epping store in February 2021. I was consistently the top seller, demonstrating excellent product knowledge, commitment to customer service and enthusiasm for all aspects of the position and company.



Aqualung Group

• France
• Retail
• 300 - 400 Employee

• Sales Representative

  • Jan 2020 - Apr 2020

  Responsible for the sale of Aqua Lung and Apeks scuba diving equipment to dive centres in Australia and New Zealand. In my short time at Aqua Lung I was able to build strong relationships with dive centre owners and managers. My role entailed travel to Adelaide, Sydney and around Victoria, as well as phone communication with other areas. I made many suggestions on how to improve sales, which were to be implemented before Coronavirus saw an abrupt downturn in business across the board. Responsible for the sale of Aqua Lung and Apeks scuba diving equipment to dive centres in Australia and New Zealand. In my short time at Aqua Lung I was able to build strong relationships with dive centre owners and managers. My role entailed travel to Adelaide, Sydney and around Victoria, as well as phone communication with other areas. I made many suggestions on how to improve sales, which were to be implemented before Coronavirus saw an abrupt downturn in business across the board.



Dive Academy Santa Pola

• Spain
• Spectator Sports
• 1 - 100 Employee

• Manager and Head Dive Instructor

  • Mar 2017 - Mar 2019

  Responsible for managing all facets of the business and ensuring that business complied with all Spanish legal requirements. Lead staff to ensure that they excelled in providing the highest level of customer service to our guests. Duties included management of up to ten staff (paid and volunteer), front desk reception, email correspondence, reservations, daily bookkeeping, cash management, social media and marketing. Facilitation of staff training and Instructor Development Courses. Helped facilitate the successful sale of the business: secured buyer, arranged all legal paperwork, transfer requirements. Additionally worked as head scuba diving instructor. Specialty Instructor in Navigation, Peak Performance Buoyancy, Deep Diving, Drift Diver, Enriched Air, Night and Limited Visibility, Emergency First Response and First Aid, Care for Children w/AED, Emergency Oxygen Provider, Cavern, Sidemount, Drysuit Diver.



Dive Cabarete

• Dive Centre Manager

  • Jan 2016 - Mar 2017



Rinjani Beach Eco Resort

• Indonesia
• Travel Arrangements

• Resort Manager

  • Apr 2014 - Dec 2015



deVere Group

• United Arab Emirates
• Financial Services
• 700 & Above Employee

• Sales Representative

  • Aug 2013 - May 2014

  Provision of personalised financial planning advice and services, consultation with clients about their financial plans and goals and providing them with the tools to achieve these goals. Promotion and sales of services provided by deVere Group, development of potential business with clients, networking and sales of financial products. Provision of personalised financial planning advice and services, consultation with clients about their financial plans and goals and providing them with the tools to achieve these goals. Promotion and sales of services provided by deVere Group, development of potential business with clients, networking and sales of financial products.



SOGEM

• Belgium
• Construction
• 1 - 100 Employee

• Sales and Marketing Manager

  • Jan 2008 - Jul 2013

  Sales and Marketing Manager for Brussels, Wallonia and Luxembourg for both Sogem and their sister company, Frabel Doors. Management of the commercial team (10 people), marketing team (2 people) and management of two factories located in Belgium (80 people). Responsible for the creation of marketing and annual sales plans for both companies, and for achieving sales targets. Assisted in the creation of new projects and overseeing the production of prototypes, ensuring they match or exceed required standards before launching new products on the market. Monitored production once products had been approved. Sourced, developed and maintained customer base and provided technical assistance to customers.