Experience

Care Park

• Australia
• Real Estate
• 1 - 100 Employee

• State Operations Manager NSW/ACT

  • Mar 2022 - Present



Secure Parking

• Australia
• Leasing Non-residential Real Estate
• 400 - 500 Employee

• Commercial Area Manager

  • Oct 2019 - Mar 2022

  Managing a portfolio of sites across Sydney CBD/ Greater Sydney, Head of TMS operations and NSW Hospitals.My responsibilities include P&L, managing budgets and commercial arrangements, Relationship & Contract Management, Leadership, Project management, development and enhancement of sites /staff, business development and ensuring efficient Operations/ KPI’s are achieved. Managing a portfolio of sites across Sydney CBD/ Greater Sydney, Head of TMS operations and NSW Hospitals.My responsibilities include P&L, managing budgets and commercial arrangements, Relationship & Contract Management, Leadership, Project management, development and enhancement of sites /staff, business development and ensuring efficient Operations/ KPI’s are achieved.



Swissport

• Switzerland
• Airlines and Aviation
• 700 & Above Employee

• Operations Manager

  • Nov 2016 - Oct 2019

  • Managing Five Major Contracts with Sydney Airport – End of month billing, Contract Management, Weekly/ Monthly reports, Liaising with Contract managers, Operations Managers & Duty Managers.• Operations – Managing all Landside operations, Airside Operational assistance, Co-ordinaton of re-fuelling for Carbridge, Sydney Airport, Swissport, DNATA & Qantas and Co-ordination of Charters/ ADHOC requirements.• Staff Management – Managing a team of Operation Co-ordinators, Duty Managers, Supervisors & drivers. On the job training, supervision, development and performance management. To date I have recruited and assisted with training for 6 operation co-ordinators, 3 re-fuellers, 2 Duty Managers and 3 supervisors. • Reports – compiling Weekly, Monthly, Quarterly reports in accordance with contractual obligations. Review and discussion of KPIs, Policies & Procedures and on-going development of services. • Operations Administration – Ensuring National Fatigue compliance is monitored and executed effectively, WHS Audits & Compliance, Purchase Orders, Management of Fleet register and the investigation and formal response to customer and client complaints, and development of necessary procedural changes as a result.• Administration – Rostering and Overtime Management, Annual Leave applications, resolution of staff queries, monitoring and maintenance of fleet presentation and liaising with Sydney Airport partners.



ALDI Stores Australia

• Australia
• Retail
• 700 & Above Employee

• Assistant Store Manager

  • Apr 2016 - Nov 2016

  My duties and responsibilities include but are not limited to:• Assist the Area Manager and Store Manager run a Multi-million pound business;• In the absence of the Store Manager, assume full responsibility of the store and directly report to the Area Manager • Responsible for supporting the training/ development of employees (Present and new) in store;• Ensure sales and productivity targets are met/ KPI’s/ ordering of stock/ inventory;• Authorise the duties and responsibilities of employees in store;• Responsible for implementing and compliance of Health & Safety and due diligence measures;• Provide excellent customer service, deal with customer complaints and incidents;Objectives – to assist the Area/ Store Manager in achieving the highest sales possible, whilst ensuring an efficient and co-operative working environment, excellent customer service, consistent store standards, minimal costs, optimum productivity, tightly controlled inventory and price change, strong due diligence and accurate accounts.



Aldi UK

• United Kingdom
• Retail
• 700 & Above Employee

• Deputy Store Manager

  • Apr 2014 - Mar 2016

  A fast-paced and challenging 12 month Management Scheme geared at future Senior Managers. I undertook placements in-store whilst completing special projects and training programmes to gain a varied and thorough commercial grounding. I gained experience in a diverse selection of areas, most notably KPI’s, Management Skills & Techniques, Customer Service, Human Resources and Marketing. REPRESENTED MY STORE FOR ATTENDANCE IN CELEBRATION OF ALDI UK SPONSORING THE GB OLYMPIC TEAM OF RIO 2016



The Football Association

• United Kingdom
• Spectator Sports
• 700 & Above Employee

• Match Official - Awarded Referee of the Year Award 2014 (Staffs)

  • Aug 2004 - Mar 2016

  Providing development and improvement of key skills, such as Teamwork, Confidence, Resilience, Communication, Leadership, and Decision Making. Dealing with a wide range of people and ages from different communities has allowed me to understand others and have respect for race and diversity. Level 4 FA referee (Categorised in the top 4% of Referees in England). Providing development and improvement of key skills, such as Teamwork, Confidence, Resilience, Communication, Leadership, and Decision Making. Dealing with a wide range of people and ages from different communities has allowed me to understand others and have respect for race and diversity. Level 4 FA referee (Categorised in the top 4% of Referees in England).



Staffordshire County Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Personal Assistant

  • Feb 2012 - Nov 2014

  Personal Assistant to Tom Buckett, NOMINATED OLYMPIC TORCH BEARER 2012Coaching Tom primarily with his recuperation from a life changing accident in 2010 whilst assisting with his education and development. Since working closely with Tom on raising his confidence and self-awareness, he successfully achieved: - Level 1 & 2 FA Certificate in Coaching and acquired two Jobs through his Coaching Qualification. Personal Assistant to Tom Buckett, NOMINATED OLYMPIC TORCH BEARER 2012Coaching Tom primarily with his recuperation from a life changing accident in 2010 whilst assisting with his education and development. Since working closely with Tom on raising his confidence and self-awareness, he successfully achieved: - Level 1 & 2 FA Certificate in Coaching and acquired two Jobs through his Coaching Qualification.



Coach 24/7

• Wellness and Fitness Services

• Co Founder

  • Sep 2013 - Apr 2014

  RUNNER UP AWARD FOR SCIENCE & TECHNOLOGY CATEGORY SENTINEL BUSINESS AWARDS 2014As a Co-Founder, I was involved in all aspects of the business – e.g. Business development, Sales, Marketing, Media and Finance. RUNNER UP AWARD FOR SCIENCE & TECHNOLOGY CATEGORY SENTINEL BUSINESS AWARDS 2014As a Co-Founder, I was involved in all aspects of the business – e.g. Business development, Sales, Marketing, Media and Finance.



Elite Welfare Management

• Executive Assistant

  • May 2012 - Sep 2013

  • Working in an advisory capacity with the Board of Directors i.e Project development, Marketing, decision making;• Point of communication between the Board of Directors, Company Shareholders and Partners,• Assist in Projects ranging from Business Marketing/ Media/ Sales/ Elite Sports affairs;• Responsibility for accounts and budgets; Managing development and improvement of the website;• Assist with maintaining office systems, administrations, operations processes, data management;• Arranging travel and accommodation and, occasionally, travelling with senior staff to provide general assistance;• Organising and maintaining diaries and making appointments; Take minutes at meetings;• Conduct background and market research and presenting findings; Producing documents, reports and presentations;• Work throughout the various aspects of the company to gain a thorough and solid foundation.