Shauna Dowd

Human Resources Generalist at Nobox HR Outsourcing Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Ashbourne, County Meath, Ireland, IE

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Credentials

  • Manual Handling Instructor
    Quality and Qualifications Ireland (QQI)
    Feb, 2023
    - Nov, 2024
  • Full Drivers Liscence
    Road Safety Authority
    May, 2021
    - Nov, 2024
  • Human Resources Foundations
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Office Workshop
    LinkedIn
    Feb, 2021
    - Nov, 2024

Experience

    • Ireland
    • Human Resources Services
    • 1 - 100 Employee
    • Human Resources Generalist
      • Jul 2023 - Present

    • Ireland
    • Business Consulting and Services
    • 1 - 100 Employee
    • Human Resources Coordinator
      • Nov 2022 - Jun 2023

    • United States
    • Hospitality
    • 500 - 600 Employee
    • Host
      • Jun 2022 - Aug 2022

      A host, busser and food runner in a busy chain restaurant based in Times Square, New York. Main Duties Included: Greet and acknowledge guests and seat guests by escorting them to a table or communicate delays. Stayed on top of server availability and table turnover to make accurate decisions on seating locations. Present menus, create personal dining experience, answer questions, and offer info on menu items and beverages. Monitored dining area to assess server capacity and accurately estimate wait times. Served food and beverages to guests. Bussed, cleared, and cleaned tables and booths once guests had finished. Show less

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • Human Resources Administrator
      • Nov 2021 - May 2022

      An administrator providing clerical and administrative support to Human Resources department Main Duties Included: Maintained personnel files for over 340 employees in Dublin, ensuring timely and a processing, and filing of forms. Supported and coordinated talent acquisition activities such as scheduling interview screening CV's, onboarding etc. Successfully onboarded employees to meet the needs of the business. Provided HR admin support as required. An administrator providing clerical and administrative support to Human Resources department Main Duties Included: Maintained personnel files for over 340 employees in Dublin, ensuring timely and a processing, and filing of forms. Supported and coordinated talent acquisition activities such as scheduling interview screening CV's, onboarding etc. Successfully onboarded employees to meet the needs of the business. Provided HR admin support as required.

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
      • Jun 2021 - Aug 2021

      An administrator providing clerical and administrative support to Human Resources department.Main Duties Included:Maintained personnel files for over 340 employees in Dublin, ensuring timely and accurate processing, and filing of forms.Assist in the development of and changes in HR procedures, policies, and forms to better facilitate the enrolment process and administration of the plans. Policies and procedures included probation, maternity leave, paternity leave, adoptive leave, parental leave, force majeure leave.Supported and coordinated talent acquisition activities such as screening CV’s, interviewing, onboarding etc.Successfully onboarded employees during peak periods to meet the needs of the business.Managed the probation process and escalated performance issues where appropriate.Provided HR admin support as required.Key achievements:June 2021 – Successfully relaunched the suggestion card initiative.June 2021 – Organised and executed celebrations for World Environmental DayAugust 2021 – Created a site fitness challenge in preparation for National Fitness Day Show less

      • Sep 2020 - Jun 2021

      An intern supporting the HR function across all areas of HR. Main Duties Included:Supported the L&D function by organising and maintaining an accurate filing system for all training records.Supported and coordinated talent acquisition activities.Successfully onboarded employees in Workday and TMS during peak periods to meet the needs of the business.Managed the probation process and escalated performance issues where appropriateAssisted with the review and amending of current HR Policies to capture legislative changesMaintain personnel files for assigned location(s), ensuring timely and accurate processing, and filing of forms.Provided HR admin support as requiredKey achievements:January 2021 – Successfully launched employee benefit platform.February 2021 – Attend Jabil EMS Ireland recruitment and selection workshopsMarch 2021 – Successfully implemented the launch of an employee reward initiative Show less

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Assembly Line Worker
      • Jul 2020 - Aug 2020

      An assembler on assignment at Jabil EMS Ireland supporting production of servers and data racks. Main Duties Included: Working on the DIMM station inserting DIMM’s into the server Ensuring the quality of incoming racks were in line with the visual aids provided and escalate any issues to the appropriate team Building and inserting all components of a rack and loading rack with servers Maintain 5S standards An assembler on assignment at Jabil EMS Ireland supporting production of servers and data racks. Main Duties Included: Working on the DIMM station inserting DIMM’s into the server Ensuring the quality of incoming racks were in line with the visual aids provided and escalate any issues to the appropriate team Building and inserting all components of a rack and loading rack with servers Maintain 5S standards

    • Ireland
    • Travel Arrangements
    • 1 - 100 Employee
    • Admissions and Guest Experience Team Member
      • Mar 2019 - May 2020

      Worked as part of a team of 20 responsible for managing entry to the park via bookings and ticket sales. Processing between 5,000 and 20,000 customers a day. Main Duties Included: Maintaining knowledge of current sales and promotions, policies regarding payment, and security practices. Handling customer queries or complaints made by email, telephone or in person. Maintaining accurate filing records which include confidential and sensitive information. Performed store opening and closing duties including filling the cash drawers, counting and closing cash drawers and card machine at the end of shift. Supported and ensured the smooth running of the Easter, Halloween and Christmas events organised by Tayto Park. Key achievement: Received “Employee of the Week” award. Show less

  • SuperChef Ashbourne
    • County Meath, Ireland
    • Food Service Assistant & Cashier
      • Mar 2017 - Mar 2019

      A cashier who took orders and prepared food orders for customers. Main Duties Included: Worked as a cashier in a high-speed takeout restaurant while also maintaining a high tip average thanks to consistent customer satisfaction. Responsible for training all new employees. Correctly received orders, processed payments, using Electronic Point of Sales (EPOS). Responsible for performing store opening and closing duties including restocking the cash drawers, counting, and closing cash drawers and card machine at the end of shift, cleaning the store, and prepping the store for the following day. Handling customer queries or complaints made by telephone or in person Responsible for managing stock levels Show less

Education

  • National College of Ireland
    Bachelor of Arts - BA (Hons) Human Resource Management, Human Resource Management
    2018 - 2022
  • Ashbourne Community School
    Leaving Certificate
    2013 - 2018

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