Experience

Dominion National

• United States
• Insurance
• 100 - 200 Employee

• Senior Reporting Analyst (Remote)

  • Apr 2019 - Present

  Acts as liaison between stakeholders and developers to interpret and explain the business needs or requirements for reporting.Supports Data and Application Development Team with technical specifications, testing, feedback, and output.Collaborates with all areas of operations to effectively facilitate and manage stakeholder reporting requests and deliverables.Develops productivity reports to monitor departmental performance and evaluate business processes.Performs quantitative analysis of service data to evaluate key performance metrics, track and chart trends, and identify outliers.Creates product administration reports demonstrating performance over a contract lifecycle—in areas including, but not limited to, performance metrics, cost savings, and utilization—to provide insights and support effective decision making.Generates GeoAccess reports to map, analyze, and communicate provider network accessibility.Partners with Compliance and Regulatory Affairs to produce reports to measure performance of Medicare and HCR dental plans, assess adherence to CMS guidelines, and support auditing for stakeholders and state regulatory agencies.Aids Proposal and Underwriting Teams with RFP support by performing disruption and/or repricing analysis to evaluate network adequacy and cost savings.Utilizes ReportsHub (internal SSRS platform), SAP BusinessObjects, and Microsoft Excel to generate business intelligence reports for data extraction and analytics.Assists with the development of guidelines, policies, and standard operating procedures for performance metrics reporting.Conducts weekly financial reconciliation of claim payments to ensure accuracy and validity; prepares billing reports for leased networks. Show less

• Quality and Reporting Analyst

  • Apr 2014 - Apr 2019

  Executed requirements, analytics, and delivery of stakeholder reporting – to include, but not limited to, performance, productivity, compliance (ODAG and ODR), regulatory (HEDIS, Transparency in Coverage, EDI Progress) and financial.

• Quality Assurance Coordinator

  • Jun 2012 - Apr 2014

  Performed day-to-day quality assurance auditing, root-cause analysis, and ad-hoc and productivity reporting.



EDJ Associates, Inc.

• Rockville, MD

• Clinical Trials Support Specialist

  • Oct 2009 - Jun 2012

  Worked collaboratively with pharmacists at the Pharmaceutical Management Branch of the National Cancer Institute to ensure accuracy of study drug distribution for clinical trials. Worked collaboratively with pharmacists at the Pharmaceutical Management Branch of the National Cancer Institute to ensure accuracy of study drug distribution for clinical trials.



University of Virginia

• United States
• Higher Education
• 700 & Above Employee

• Summer Medical and Dental Education Program Assistant

  • May 2009 - Oct 2009

  Provided administrative support to the summer medical school preparatory program for students from disadvantaged backgrounds. Provided administrative support to the summer medical school preparatory program for students from disadvantaged backgrounds.



Prince William Health System

• Hospitals and Health Care
• 1 - 100 Employee

• Performance Improvement Intern

  • Jan 2009 - May 2009

  Assisted the Patient Safety Officer in the development of an organized systematic approach to measure regulatory compliance with the National Patient Safety Goals. Assisted the Patient Safety Officer in the development of an organized systematic approach to measure regulatory compliance with the National Patient Safety Goals.