Senior Personal Lines Risk Manager

• Jun 2022 - Present

Personal Lines Risk Consultant

• May 2005 - Jun 2022

Senior Personal Lines Risk Consultant (Philadelphia), May 2005 to Present • Responsible for risk management of high value homes throughout the East Coast • Coordinate with underwriting partners to evaluate the risk acceptability of high-value homes and determine the appropriate replacement cost to ensure proper coverage and premium • Meet with independent agents to develop relationships, market our services and assist with risk assessment and underwriting needs • Develop continuing… Show more Senior Personal Lines Risk Consultant (Philadelphia), May 2005 to Present • Responsible for risk management of high value homes throughout the East Coast • Coordinate with underwriting partners to evaluate the risk acceptability of high-value homes and determine the appropriate replacement cost to ensure proper coverage and premium • Meet with independent agents to develop relationships, market our services and assist with risk assessment and underwriting needs • Develop continuing education courses and present them to peers and local agents • Train new hires through mentoring and education

Personal Lines Marketing Specialist

• May 2004 - Jun 2005

• Drove sales, profit and growth results for a $40M book of business by managing relationships with a network of independent agents • Negotiated yearly budgets, marketing strategies and commission structures to influence profit and growth results • Tracked and evaluated performance trends and recommended changes to help agents reach target goals and profit sharing thresholds • Implemented profit improvement plans for agents not meeting goals • Trained agents on new products and… Show more • Drove sales, profit and growth results for a $40M book of business by managing relationships with a network of independent agents • Negotiated yearly budgets, marketing strategies and commission structures to influence profit and growth results • Tracked and evaluated performance trends and recommended changes to help agents reach target goals and profit sharing thresholds • Implemented profit improvement plans for agents not meeting goals • Trained agents on new products and initiatives

Internal Auditor - Underwriting

• Dec 2002 - Jun 2004

• Assessed and helped to develop worldwide underwriting guidelines and strategies • Analyzed management reports and individual accounts to assess underwriting efficiency and ensure that field underwriters met company standards and guidelines • Traveled to domestic and international regional underwriting centers to conduct on-site reviews and interviews with the field underwriting and marketing teams • Presented written and oral audit conclusions and recommended underwriting… Show more • Assessed and helped to develop worldwide underwriting guidelines and strategies • Analyzed management reports and individual accounts to assess underwriting efficiency and ensure that field underwriters met company standards and guidelines • Traveled to domestic and international regional underwriting centers to conduct on-site reviews and interviews with the field underwriting and marketing teams • Presented written and oral audit conclusions and recommended underwriting improvements to home-office and regional management teams • Led the development of a new self-audit process

Personal Lines Underwriter

• Jul 2000 - Dec 2002

• Grew a book of 80+ agents worth approximately $17 Million in annual premium by 20% while cutting the loss ratio in half • Analyzed accounts to manage their risk and profitability • Evaluated agency results to develop annual budget and business plans • Drove profit, growth, and retention results by educating agents about our products and promoting our advantages over the competition