Experience

Y.S.P. Industries (M) Sdn. Bhd.

• Malaysia
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• QC Analyst

  • Mar 2023 - Present



Sunway University

• Malaysia
• Higher Education
• 700 & Above Employee

• Research Assistant

  • Apr 2022 - Feb 2023



Alumac Industries Sdn Bhd

• Malaysia
• Business Supplies & Equipment
• 1 - 100 Employee

• Intern

  • Oct 2021 - Jan 2022

  1. Evaluated and improved on processes in manufacturing systems. 2. Maintained reliable and safe manufacturing systems while improving production rates, efficiencies, yields, costs and changeovers. 3. Improved process capability and production volume while maintaining and improving quality standards. 4. Prepared samples for study and perform quality testing. 5. Collected, recorded, and transcribed data and showed results in reports. 6. Developed and implemented systems that optimized some phases of production process. 7. Provided suggestions during incident investigations. 8. Worked with manufacturing officers to develop a cost-effective and working production process. 9. Ensured projects are completed on time. 10. Involved in any ad-hoc task assigned by superior or team. Show less



Starbucks Coffee Malaysia

• Malaysia
• Retail
• 100 - 200 Employee

• Barista

  • Jun 2018 - Aug 2018

  1. Promoted the culture, value, and missions of the franchise. 2. Provided excellent customer service to all guests. 3. Maintained the store and anticipated the customer’s needs. 4. Prepared beverages, food products, and handled cash. 1. Promoted the culture, value, and missions of the franchise. 2. Provided excellent customer service to all guests. 3. Maintained the store and anticipated the customer’s needs. 4. Prepared beverages, food products, and handled cash.



MPH Bookstores Sdn Bhd

• Malaysia
• Retail
• 1 - 100 Employee

• Customer Service Assistant

  • Mar 2017 - May 2017

  1. Handled incoming customer queries and questions and informed customers of shop promotions to encourage purchases. 2. Maintained an in-depth knowledge of store items to provide advice and recommendations as needed. 3. Ensured every customer received prompt, courteous service in accordance to the company's customer service standards. 4. Responsible for maintaining all sorts of required records, reports and other trade documents. 5. Carried out any other duties that was assigned by the Management from time to time. Show less