Aaron A.
Principal Customer Success Manager at Radius Networks | Flybuy- Claim this Profile
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Bio
William MCGlade
I had the pleasure of hiring and managing Aaron while at Personify. As an individual contributor, Aaron is a leader who helped others around him grow. He demonstrated a high-level of empathy for his customers, taking the time to learn and grow with his customers, understanding their needs, technical requirements, and working with internal team members to deliver best results for his accounts. Serving as the voice of his enterprise customers and being completely attentive to their needs, Aaron always exceeded renewal and expansion goals. Aaron also was never afraid to step out of his comfort zone. He consistently challenged himself to think differently, new approaches to support his customers while delivering results for the business. Aaron consistently gave 100% of himself to the team, his customers, and was critical in ensuring customer satisfaction. He is reliable and professional, and at stressful times he was a positive influence on all of us. I have never met anyone with the level of energy and enthusiasm he brought to the team, it's incredible. Overall, it was an absolute pleasure managing Aaron. I would hire Aaron in a heartbeat if the opportunity arises. Any company would be lucky to have Aaron on their team.
Lucas Farley
I worked with Aaron while at ChurnZero. Aaron was a joy to work with; personable, friendly, team player, and driven to succeed. His dedication to make the customer successful is exemplary - His natural curiosity to understand his customer's needs is refreshing and certainly valued by both his customers and peers. He consistently puts the needs of his customer first, keeping everyone focused on the customer's goals and successes, which led to Aaron to achieve renewal and expansion goals. I know several team members were always inspired by his critical thinking and tenacity for seeing things through completion. Despite being at ChurnZero for a short time, Aaron had a positive impact on the team. His enthusiasm was infectious, his passion to deliver support and results to his customers was always noticed, and his ability to put his customers first created measurable value to both customers' and the business. I would have no hesitation in recommending Aaron to any potential business seeking new talent!
William MCGlade
I had the pleasure of hiring and managing Aaron while at Personify. As an individual contributor, Aaron is a leader who helped others around him grow. He demonstrated a high-level of empathy for his customers, taking the time to learn and grow with his customers, understanding their needs, technical requirements, and working with internal team members to deliver best results for his accounts. Serving as the voice of his enterprise customers and being completely attentive to their needs, Aaron always exceeded renewal and expansion goals. Aaron also was never afraid to step out of his comfort zone. He consistently challenged himself to think differently, new approaches to support his customers while delivering results for the business. Aaron consistently gave 100% of himself to the team, his customers, and was critical in ensuring customer satisfaction. He is reliable and professional, and at stressful times he was a positive influence on all of us. I have never met anyone with the level of energy and enthusiasm he brought to the team, it's incredible. Overall, it was an absolute pleasure managing Aaron. I would hire Aaron in a heartbeat if the opportunity arises. Any company would be lucky to have Aaron on their team.
Lucas Farley
I worked with Aaron while at ChurnZero. Aaron was a joy to work with; personable, friendly, team player, and driven to succeed. His dedication to make the customer successful is exemplary - His natural curiosity to understand his customer's needs is refreshing and certainly valued by both his customers and peers. He consistently puts the needs of his customer first, keeping everyone focused on the customer's goals and successes, which led to Aaron to achieve renewal and expansion goals. I know several team members were always inspired by his critical thinking and tenacity for seeing things through completion. Despite being at ChurnZero for a short time, Aaron had a positive impact on the team. His enthusiasm was infectious, his passion to deliver support and results to his customers was always noticed, and his ability to put his customers first created measurable value to both customers' and the business. I would have no hesitation in recommending Aaron to any potential business seeking new talent!
William MCGlade
I had the pleasure of hiring and managing Aaron while at Personify. As an individual contributor, Aaron is a leader who helped others around him grow. He demonstrated a high-level of empathy for his customers, taking the time to learn and grow with his customers, understanding their needs, technical requirements, and working with internal team members to deliver best results for his accounts. Serving as the voice of his enterprise customers and being completely attentive to their needs, Aaron always exceeded renewal and expansion goals. Aaron also was never afraid to step out of his comfort zone. He consistently challenged himself to think differently, new approaches to support his customers while delivering results for the business. Aaron consistently gave 100% of himself to the team, his customers, and was critical in ensuring customer satisfaction. He is reliable and professional, and at stressful times he was a positive influence on all of us. I have never met anyone with the level of energy and enthusiasm he brought to the team, it's incredible. Overall, it was an absolute pleasure managing Aaron. I would hire Aaron in a heartbeat if the opportunity arises. Any company would be lucky to have Aaron on their team.
Lucas Farley
I worked with Aaron while at ChurnZero. Aaron was a joy to work with; personable, friendly, team player, and driven to succeed. His dedication to make the customer successful is exemplary - His natural curiosity to understand his customer's needs is refreshing and certainly valued by both his customers and peers. He consistently puts the needs of his customer first, keeping everyone focused on the customer's goals and successes, which led to Aaron to achieve renewal and expansion goals. I know several team members were always inspired by his critical thinking and tenacity for seeing things through completion. Despite being at ChurnZero for a short time, Aaron had a positive impact on the team. His enthusiasm was infectious, his passion to deliver support and results to his customers was always noticed, and his ability to put his customers first created measurable value to both customers' and the business. I would have no hesitation in recommending Aaron to any potential business seeking new talent!
William MCGlade
I had the pleasure of hiring and managing Aaron while at Personify. As an individual contributor, Aaron is a leader who helped others around him grow. He demonstrated a high-level of empathy for his customers, taking the time to learn and grow with his customers, understanding their needs, technical requirements, and working with internal team members to deliver best results for his accounts. Serving as the voice of his enterprise customers and being completely attentive to their needs, Aaron always exceeded renewal and expansion goals. Aaron also was never afraid to step out of his comfort zone. He consistently challenged himself to think differently, new approaches to support his customers while delivering results for the business. Aaron consistently gave 100% of himself to the team, his customers, and was critical in ensuring customer satisfaction. He is reliable and professional, and at stressful times he was a positive influence on all of us. I have never met anyone with the level of energy and enthusiasm he brought to the team, it's incredible. Overall, it was an absolute pleasure managing Aaron. I would hire Aaron in a heartbeat if the opportunity arises. Any company would be lucky to have Aaron on their team.
Lucas Farley
I worked with Aaron while at ChurnZero. Aaron was a joy to work with; personable, friendly, team player, and driven to succeed. His dedication to make the customer successful is exemplary - His natural curiosity to understand his customer's needs is refreshing and certainly valued by both his customers and peers. He consistently puts the needs of his customer first, keeping everyone focused on the customer's goals and successes, which led to Aaron to achieve renewal and expansion goals. I know several team members were always inspired by his critical thinking and tenacity for seeing things through completion. Despite being at ChurnZero for a short time, Aaron had a positive impact on the team. His enthusiasm was infectious, his passion to deliver support and results to his customers was always noticed, and his ability to put his customers first created measurable value to both customers' and the business. I would have no hesitation in recommending Aaron to any potential business seeking new talent!
Credentials
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CustomerCentricityx: Managing the Value of Customer Relationships
The Wharton SchoolAug, 2017- Nov, 2024 -
Applications of Everyday Leadership
Coursera Course CertificatesMay, 2016- Nov, 2024 -
Foundations of Everyday Leadership
Coursera Course CertificatesApr, 2016- Nov, 2024
Experience
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Radius Networks | Flybuy
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Principal Customer Success Manager
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May 2021 - Present
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Senior Customer Success Manager
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Aug 2020 - May 2021
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ChurnZero
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United States
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Software Development
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100 - 200 Employee
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Enterprise Customer Success Manager
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Mar 2020 - Aug 2020
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Personify
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United States
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Software Development
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200 - 300 Employee
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Senior Enterprise Account Manager, A2Z Events
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Apr 2016 - Mar 2020
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Enterprise Account Manager
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Apr 2016 - Jun 2018
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Account Manager, A2Z Events
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Apr 2015 - Apr 2016
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GenieConnect (no longer active)
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Manager, Customer Success & Retention
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Jan 2014 - Apr 2015
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Körber Supply Chain
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Germany
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Transportation, Logistics, Supply Chain and Storage
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700 & Above Employee
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Senior Customer Success Manager
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Jan 2012 - Jan 2014
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Cvent
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United States
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Technology, Information and Internet
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700 & Above Employee
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Senior Customer Relationship Manager
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Feb 2006 - Jan 2012
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Senior Business Development Executive
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Sep 2005 - Feb 2006
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Education
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The George Washington University School of Business
Bachelor's Degree, Business, Management, Marketing, and Related Support Services