People Coordinator

• Nov 2022 - Present

Station Support Officer

• Jun 2018 - Jan 2023

My role involves adhering a code of conduct while completing court documentation, public inquires, and other confidential paper work. While upholding the highest level of public sector professionalism. In this role I have faced extreme examples of customer service and have learnt how to handle tough situations calmly and professionally. My role involves adhering a code of conduct while completing court documentation, public inquires, and other confidential paper work. While upholding the highest level of public sector professionalism. In this role I have faced extreme examples of customer service and have learnt how to handle tough situations calmly and professionally.

People and Culture Champion and Executive Assistant

• Jan 2022 - Nov 2022

My dual role at HainesAttract is as the People and Culture Champion and Executive Assistant to the Senior Leadership team. One of the main areas of focus in this role is to drive and champion the culture of the company and help support the business in adopting our company values and vision. The other main focus of my role is to support the senior leadership team with administrative tasks.

Account Executive and Candidate Manager

• Jul 2021 - Jan 2022

In my dual position at HainesAttract as an Account Executive and Candidate Manager, one of my key roles is being able to identify opportunities and engagements across my client portfolio. This is done by developing a strong understanding of my client’s environment and in conjunction with the candidate manager positions offering the appropriate strategies and services to fit not just their current needs but also anticipating their future ones. This dual role also consists of providing effective and efficient recruitment advertising solutions to said clients, adding value wherever possible for both the client and HainesAttract. Show less

Customer Service Representative

• Jan 2020 - Jul 2021

My role is to proactively contribute to an exceptional customer experience, ensuring that Kiwibanks promise to its customers is delivered on, and potential value customers are retained by identifying their needs and opportunities for additional value while ensuring first point resolution. My role is to proactively contribute to an exceptional customer experience, ensuring that Kiwibanks promise to its customers is delivered on, and potential value customers are retained by identifying their needs and opportunities for additional value while ensuring first point resolution.

Cafe Assistant

• Apr 2018 - Aug 2018

My role involved providing customer service according to Columbus Coffee brand standards, as well as ensuring presentation and cleanliness of the café meets Columbus Coffee brand standards. This role also involved helping fellow staff members with tasks and working together as a team by working in a positive manner towards the success of Columbus coffee. My role involved providing customer service according to Columbus Coffee brand standards, as well as ensuring presentation and cleanliness of the café meets Columbus Coffee brand standards. This role also involved helping fellow staff members with tasks and working together as a team by working in a positive manner towards the success of Columbus coffee.

3IC

• Sep 2017 - Dec 2017

My role involved leading a team of sales staff in order to create a high performing work environment, and driving staff to meet store, and personal daily sales targets. This role was customer facing; involving building and maintaining relationships in order to close sales and gain continuous customers. As this was a cash handling role, I followed and enforced strict monetary procedures throughout the course of each shift. My role involved leading a team of sales staff in order to create a high performing work environment, and driving staff to meet store, and personal daily sales targets. This role was customer facing; involving building and maintaining relationships in order to close sales and gain continuous customers. As this was a cash handling role, I followed and enforced strict monetary procedures throughout the course of each shift.

Shift Supervisor

• Apr 2015 - Sep 2017

My role involved managing and meeting quality, safety and customer service excellence standards on all shifts without supervision through managing people, product and equipment to deliver optimum business results. My principal responsibilities include people, sales building, profit, workplace safety and security, administration, and health and safety. My role involved managing and meeting quality, safety and customer service excellence standards on all shifts without supervision through managing people, product and equipment to deliver optimum business results. My principal responsibilities include people, sales building, profit, workplace safety and security, administration, and health and safety.