Kateri De La Rosa
Star Class Manager - Planet Hollywood Cancun at Blue Diamond Resorts- Claim this Profile
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Bio
Experience
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Blue Diamond Resorts
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Barbados
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Hospitality
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400 - 500 Employee
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Star Class Manager - Planet Hollywood Cancun
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Feb 2023 - Present
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Meliá Hotels International
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Spain
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Hospitality
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700 & Above Employee
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The Level For Everyone Manager
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Oct 2020 - Dec 2022
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Management Program
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Oct 2018 - Oct 2020
This training and development program is aimed at young candidates who have recently graduated and obtained high qualifications showing motivation to achieve a hotel management position.During this program I will train myself covering different hotel positions as well as work experience in hotel deputy manager and corporate area roles.
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Paradisus Palma Real Golf & Spa Resort All Inclusive
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Punta Cana, Dominican Republic
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Guest Service Representative
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Dec 2017 - Oct 2018
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Meliá Hotels International
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Spain
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Hospitality
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700 & Above Employee
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Intern
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Sep 2017 - Dec 2017
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Delta Air Lines
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United States
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Airlines and Aviation
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700 & Above Employee
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Passenger Service Agent
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Sep 2016 - Aug 2017
-Attend to customer documentation. -Assist customers using proper resources provided in the company. -Administer check in for customers. -Attend to customer inquiries and complaints. -Initiate boarding process for customers. -Attend to customer documentation. -Assist customers using proper resources provided in the company. -Administer check in for customers. -Attend to customer inquiries and complaints. -Initiate boarding process for customers.
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IVI THE DMC
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Mexico
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Events Services
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1 - 100 Employee
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Intern
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Jan 2016 - Apr 2016
- Management of the internal program of the company. -Administer transfers and arrivals at the airport. -Serve the staff in activities carried out by the company. -Administer inspection visits and reports. - Management of the internal program of the company. -Administer transfers and arrivals at the airport. -Serve the staff in activities carried out by the company. -Administer inspection visits and reports.
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Universidad Iberoamericana
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Dominican Republic
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Higher Education
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400 - 500 Employee
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Library Assistant
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Jan 2015 - Apr 2015
- Compile records, sort and shelve books, and receive library materials. - Locate library materials for loan and replace material in shelving. - Assist students with requests and concerns in regards to books, A/V equipment, and other school materials. - Compile records, sort and shelve books, and receive library materials. - Locate library materials for loan and replace material in shelving. - Assist students with requests and concerns in regards to books, A/V equipment, and other school materials.
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Education
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Escuela de Organización Industrial
Master of Business Administration - MBA, Hospitality Administration/Management -
Florida Atlantic University
Hospitality & Tourism Management Certification, Tourism and Travel Services Management -
Universidad Iberoamericana
Bachelor of Science - BS, Tourism & Hospitality Management