Experience

Taxfix

• Germany
• Financial Services
• 200 - 300 Employee

• Senior Principal Designer

  • Feb 2023 - Present

  Berlin, Germany



Manuel Großmann - Service Design & Facilitation

• Service Design Consultant

  • Sep 2019 - Mar 2023

  Berlin Area, Germany Bringing to life services that customers love!



Fuxblau

• Germany
• Business Consulting and Services

• Creative Lead & Co-Founder

  • May 2013 - Dec 2019

  Berlin Founding and growing a service design agency & leading the creative team



Service Design Berlin

• Germany
• Design
• 1 - 100 Employee

• Co-Founder

  • Mar 2011 - Dec 2019

  Berlin Creating interactive formats and events to foster the service design community in Germany. • Organiser of the international service design conference "Service Experience Camp" from 2013-2018 • Hosting the bi-monthly meetup "Service Design Drinks" in Berlin from 2012-2016. • Host of the first Service Design Jams in Berlin from 2011-2013



Google Developer Expert

• Google Developer expert for UX/UI

  • Oct 2014 - Jul 2016

  Berlin Mentoring early stage startups that were selected by Google to improve their product strategy as well as the overall user experience.



hdpk Hochschule der populären Künste

• Germany
• Higher Education
• 1 - 100 Employee

• Lecturer: Visual Thinking

  • Oct 2014 - Jul 2015

  Teaching students to "think visually" including how to express designs and ideas quickly in a visual way.



weißensee academy of art berlin

• Germany
• Higher Education
• 1 - 100 Employee

• Guest Lecturer: User-Centered Design

  • Oct 2011 - Jul 2014

  Teaching design methods & tools with focus on service design



Fjord, Part of Accenture Song

• United Kingdom
• Design
• 500 - 600 Employee

• Senior Service Designer

  • Jul 2012 - Apr 2013

  Berlin Area, Germany Leading service design projects and mentoring junior designers

• Designer

  • May 2010 - Jun 2012

  Berlin Area, Germany Designing digital services for clients across Europe and the US.



Fjord, Part of Accenture Song

• United Kingdom
• Design
• 500 - 600 Employee

• Interaction Design & Design Research

  • Sep 2009 - Mar 2010



artop - Associated Institute of the Humboldt University of Berlin

• Germany
• Professional Training and Coaching
• 1 - 100 Employee

• Freelance Usability Consultant

  • Mar 2009 - Mar 2010