Experience

Hutt International Boys' School
• 1 - 100 Employee
• Creative Media Producer

  • Aug 2018 - Present


VeriFone New Zealand

• New Zealand
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Support Helpdesk

  • Feb 2017 - Aug 2018

  Technical support helpdesk staff for Verifone New Zealand. Technical support helpdesk staff for Verifone New Zealand.



Roland Corporation Australia

• Australia
• Music
• 1 - 100 Employee

• Digital Content Creator

  • Apr 2013 - Jan 2017

   Solely responsible for editing, mixing, and mastering audio content for all Roland Australia promotional material. This requires proficient use of the programs Logic Pro, Sony Vegas, and Adobe Premiere. Facilitate recordings in major Australian cities for Roland promotional content. This involves travel to the relevant location, ensuring professional and proficient set up for all recording devices, cameras, and lighting, and working with the video team to ensure that all systems were tested thoroughly prior to shooting. Assumed directing responsibilities and management of the Roland Australia video team. After the departure of a colleague, I have been able to step up and lead the video team, ensuring that all team members are performing to their best and working with them to achieve their potential. I manage the end to end video production process from conception to publication and liaise with all levels of personnel within the business. Write and publish articles and copy for the Roland Australia Blog and Facebook posts. I ensure that all content is of a high standard, adheres to the brand message, and is focused to target audiences where relevant. Publish content through WordPress using HTML, Search Engine Optimisation, and ensuring best practise is adhered to for maximum engagement. Build reports for the marketing team. I use Excel and SQL to collect information from our internal database and compile performance reports, target audience lists, and mailing lists. I also use Google Analytics, Facebook Insights, and Jetpack for WordPress Analytics to provide relevant reporting on Roland engagement. Show less

• Technical Support Specialist / Customer Service

  • Feb 2011 - Mar 2013

  Worked within the Roland Australia call centre. This involved fielding all manner of queries such as;o Technical support from customers and dealerso Processing orders and communicating stock availabilityo Resolving customer complaints to the satisfaction of both customer and business



NZ Rockshop Group

• Sales Representative

  • Jan 2008 - Jan 2011

  Hi Tech and Piano Sales Senior Hi Tech sales staff, some higher level authority. Hi Tech and Piano Sales Senior Hi Tech sales staff, some higher level authority.