Zwee Nguyen

Risk Consulting Associate at PwC South East Asia Consulting
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Melbourne Area, AU
Languages
  • English -
  • Vietnamese -

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Emilly G.

Zwee and I were both volunteers at the Australian Federation of International Students (AFIS), and we have worked on several projects together. During that time, I have gotten to know Zwee quite well and can thoroughly vouch for his character and abilities. Zwee is always a pleasure to work with because of his tenacity and positive attitude. In particular, we worked most closely on the Mid-Autumn Festival & Movie Night hosted by AFIS last year, where Zwee was project manager. He was proactive in coming up with ideas on hosting the event; what was originally just a cultural event became a fun-filled, trivia-packed buffet dinner with performances, followed by the screening of a horror movie (epic!). Despite the adverse condition in having less than competent officers within the project department, Zwee was able to adapt and still produce quality outcome. He personally applied to three different governmental departments to ensure the public screening of the movie goes smoothly; he directed the decoration of the venue when the responsible officer was absent; and I had the pleasure of accompanying him to Footscray to purchase mooncakes for attendees. Zwee manage to pull through a successful event under the given circumstances. From our interaction, Zwee is one of the most committed person I know. After leaving AFIS, he continued to pursue his interest in giving back to the international student community; he, along with the Victorian Aids Council and Study Melbourne, established the Rainbow International Students Network (RIS’N) to support the LGBT international students in Victoria. It has been truly a pleasure to work with Zwee, and I believe that he will be a valuable personnel to your firm. If you have any question feel free to reach me at emilly.gunawan@gmail.com.

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Credentials

  • Job Search Essentials - Competency Achieved
    Monash Professional Pathways
    Feb, 2018
    - Nov, 2024
  • Work Readiness Skills - Competency Achieved
    Monash Professional Pathways
    Feb, 2018
    - Nov, 2024

Experience

    • Singapore
    • Business Consulting and Services
    • 700 & Above Employee
    • Risk Consulting Associate
      • Dec 2019 - Present

      As a valued member of PwC Financial Services Consulting, I work in a Banking Credit Solution process designing project for a major joint stock bank, where I perform analysis on current state and design future state end-to-end credit process, aiming for customer centric focus, optimal efficiency and full system utilization of the new Credit Solution system. • Perform extensive research, analyze, interpret and utilize significant data on local and international banking products to design future credit processes for new loan system implementation. • Facilitate a series of workshops with key stakeholders from departments across the bank to elicit requirements, inputs and feedback to incorporate into the future design of credit processes. • Effectively utilize the process management tool, Bizagi to carry out process mapping and documentation. • Prepare deliverables reports using Microsoft Suite to achieve high quality work for clients in a timely manner. • Create succinct and impactful presentations to help clients visualize the benefits of the future credit processes designed by the team. • Manage, consolidate outcomes from and support collaborative work with junior interns on the team to ensure quality of work. • Execute other project management duties with minimal supervision.

    • Australia
    • Construction
    • 400 - 500 Employee
    • Accounts Receivable Officer
      • Sep 2018 - May 2019

      ABN Group is a leading construction, property and finance company with multiple branches across different states in Australia. My role ensures all stage claims are raised, payments are collected while properly reporting to Head of Finance. • Analyze financial reports with team leader; identify areas of potential improvement and submit recommendations for betterment. • Initiate and develop strategies for daily proactive collection of outstanding claims, improving weekly overdue recovery by 85% in February 2019. • Evaluate loan drawdown processes and review clients’ contracts and loan agreements to advise clients through optimal payment process. • Process accounting journal entries and review and amend records where necessary to ensure accuracy. • Manage relationship with different departments and Operations Manager to carry out smooth service delivery. Achievement: · Commended by headquarters for excellent debt recovery result in February 2019 · Commended by clients on Product Review Australia – Australia’s first and most comprehensive consumer opinion site where people can rate and review services, products and the companies that sell them

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Finance Specialist
      • Nov 2017 - Sep 2018

      Holiday Inn is subsidiary of the world-renowned InterContinental Hotels Group. As a Finance Specialist, I complete accounts receivable and payable functions as well as internal audit tasks in order to provide higher management actionable insights on cash flow, accruals and forecasts to make profitable decisions. • Proactively streamline control self-assessment process by effectively working with other departments and the General Manager. • Analyze, investigate and resolve banking disputes in a courteous and timely manner. • Manage accounts queries from guests, travel agents and banks with professionalism. • Organize an accounts receivable filing system that maintains record precision and healthy cash flow; and enforce accurate processing of vendor invoices and purchase orders.

    • Co-founder/Leader
      • Sep 2015 - Sep 2018

      RISN is a non-profit support group for international students who identify as LGBT+ and/or are allies of this group · Devise the organisational structure, develop mission statement and prepare for the incorporation of RISN in partnership with government body, Study Melbourne · Establish departments, delegate tasks and assign functions to meet deliverables in timely manners · Drive multiple collaborations with various LGBT+ organisations, universities and other education providers Achievement: · Organised 11 successful social events and 1 workshop as at September 2018

    • Australia
    • Hospitality
    • 200 - 300 Employee
    • Team Leader
      • Dec 2013 - Feb 2018

      · Communicate staff concerns, customer enquiries and complaints to management on a weekly basis and provide recommendations and proposals for improvement · Initiate workflows which enhance quality and efficiency during fast-paced operations · Conduct daily reconciliations of accounts at the end of each shift and generate relevant reports for managers · Induct and train over 20 new staff in using POS system, safety standards and customer service · Foster customer loyalty through high standards of customer service demonstrated by efficiency and friendliness

    • Australia
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Projects Officer
      • Jan 2015 - Jan 2016

      AFIS is a student run organisation that assists international students in their assimilation in Victoria by providing support, education and social events · Proactively work with Promotions Department to define and direct project goals/objectives, milestones and risks for project completion· Determine event sequencing and develop efficient schedules for project team members· Formulate performance indicators to meet budgetary requirements for projects · Negotiate rates with suppliers, control expenses and administer financial procedures· Facilitate effective communication with professionals, third party partners and student volunteers to ensure smooth running of eventsAchievement:· Organised and pioneered AFIS’s Mid-Autumn Festival which is an annual signature event

    • Secretary
      • Mar 2014 - Jan 2015

      AFIS is a student run organisation that assists international students in their assimilation in Victoria by providing support, education and social events · Liaise with external partners of AFIS as required· Organise, schedule weekly meetings, and take detailed minutes· Develope and maintain filing system for records and documents on a regular basis· Manage and lead content for Facebook page for brand advancement

    • Public Relations Officer
      • 2010 - 2010

      · Brainstorm strategies to attract more participants to committee's events · Find venues for events · Research for sponsorship opportunities to fund committee's events · Brainstorm strategies to attract more participants to committee's events · Find venues for events · Research for sponsorship opportunities to fund committee's events

Education

  • Monash University
    Professional Year Training by Monash Professional Pathways, Accounting
    2017 - 2018
  • Deakin University
    Bachelor of Commerce, Accounting and Commercial Law
    2013 - 2016
  • Tampines Junior College
    Advanced Level (Singapore), Science Stream
    2011 - 2012
  • Temasek Secondary School
    Ordinary Level (Singapore), Express Stream
    2009 - 2010

Community

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