Experience

Oxbotica

• United Kingdom
• Software Development
• 1 - 100 Employee

• Senior Manager - Product Marketing

  • Aug 2022 - Present



wejo

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• Innovation Architect

  • Jul 2021 - Jun 2022

  Key activities included identifying and developing high-impact, differentiated and viable strategic opportunities across a broad range of sectors and strategic partners, making research-led recommendations and creating materials and frameworks to communicate these opportunities internally and externally. I played a key role in a strategic transformation programme, including formalising the Wejo vision and developing multi-horizon roadmaps, supporting the rollout of OKRs and acting as an evangelist of the Wejo strategy, and worked with external partners to prototype new opportunities. Throughout my time at Wejo I was also a member of the small leadership teams that successfully completed £multi-million fundraising rounds, from individuals, venture funds and global strategic partners such as General Motors, Microsoft, Palantir and Hella Ventures, culminating in being part of the team that completed Wejo's NASDAQ listing via a SPAC in November 2021.

• Head of Strategy & Innovation

  • Mar 2017 - Jul 2021

  As the Head of Strategy and Innovation, I’m primarily responsible for developing the wejo strategy and group vision, working closely with C-level stakeholders to design, execute and ultimately grow successful products and services across global territories. Key activities include:• Identifying, evaluating, visualising and executing key short and long-term initiatives that drive sustainable business growth• Shaping and crafting wejo’s products and services for automotive OEMs and numerous data marketplaces, including customer research, product positioning, defining and prioritising capabilities plus creation of marketing materials • Visualising and translating complex ideas into partner and customer-centric concepts• Business model development and co-creating propositions with strategic partners/customers• Ongoing research and analysis of all relevant market, competitor, automotive and regulatory landscapes to provide clear, understandable and meaningful insights that inform business decisions• Acting as the evangelist for the wejo strategy across the business and within our market• Building a centralised capability for end-to-end product management and marketing within the wejoAdditional activities include:• Acting as a key member of the leadership team successfully completing multi-million pound investment raises over several rounds• Providing significant support for pre-sales activities and attending industry events• Copywriting and content production for the wejo website and marketing collateral• UX design and prototyping for mobile, web and in-car infotainment customer experiences• Developing the wejo brand model, working with external agencies to develop various branding and marketing initiatives



Moneypenny

• United Kingdom
• Facilities Services
• 300 - 400 Employee

• Product Manager

  • Mar 2016 - Mar 2017

  • Directing the end-to-end proposition design and build of a new cloud-based phone system, including a web portal and iOS & Android apps.• Analysing existing customer data to establish user personas and identify usage trends to shape the proposition and remove pain-points.• Creating all UX designs and interactive prototypes for web and mobile.• Introducing lean UX and incremental delivery principles. • Authoring and managing all user stories and business requirements. • Directing the end-to-end proposition design and build of a new cloud-based phone system, including a web portal and iOS & Android apps.• Analysing existing customer data to establish user personas and identify usage trends to shape the proposition and remove pain-points.• Creating all UX designs and interactive prototypes for web and mobile.• Introducing lean UX and incremental delivery principles. • Authoring and managing all user stories and business requirements.



wejo

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• Head of Product

  • Apr 2015 - Mar 2016

  wejo is a big data startup, offering mobile-based location and telematics services to a range of industries, with a portfolio of B2B and B2C products. As Head of Product, I lead the proposition development of this wide ranging product portfolio, championing an aggressive roadmap and ensuring alignment to our strategic vision.This includes:- Rewardrive – the UK’s first mobile app product combining telematics and driver rewards for Swiftcover (AXA Insurance).- wejo Rewards – mobile app for drivers to cut the cost of motoring.- wejo Fleet – mobile app and web dashboards for SME businesses.- Technology integration with 3rd party products. - A cloud-based architecture and platform-as-a-service, with leading data and visualisation capabilities.This product leadership has been pivotal in the development and launch of these wejo products, plus winning the ‘Big Chip 2015’ award for best use of technology. My role at wejo also includes proposition development for connected car technology and market opportunities, including the production of commercial proposals & prototypes for global OEMs.

• Senior Product Manager

  • Jun 2014 - Apr 2015



Moneysupermarket Group

• United Kingdom
• Software Development
• 400 - 500 Employee

• Customer Experience Manager

  • Jun 2013 - Jun 2014

  As the Customer Experience Manager for the 'Car Insurance' & 'My Account' areas of MoneySupermarket, I played a key leadership role in a wide variety of high profile initiatives on the highest revenue earning vertical within the organisation. This included defining the vision for, and prototypes of, an entirely new and leading mobile-first UX. Through closely working with the delivery team, I was responsible for prioritisation of the delivery roadmap for the overall customer experience, ensuring minimum time-to-market for live test variants.

• Proposition Development Manager

  • Mar 2012 - Jun 2013

  As a Proposition Development Manager, I played a key role within a large-scale business transformation programme that delivered significant improvements to the MoneySupermarket way of working. This included a multi-channel, product agnostic customer journey enabling rapid rollout of new verticals for comparison; these consistently outperformed previous journeys with visitor-to-customer conversion increasing by up to 100% for some financial services verticals.Further highlights during this role included:- Product ownership of the ‘My Account’ area; delivered initiatives include single sign on, data migration, CRM preference management and a new user experience resulting in improved Net Promoter Score.- Defined product roadmaps and delivery plans across all areas.- Won the ‘MoneySupermarket Star’ employee of the year in H1/12.

• Business Analyst

  • Sep 2007 - Mar 2012

  During this time, I was involved in a large number of high profile and commercially successful projects in both an IT (Delivery) BA and Product BA capacity. Key highlights were: - MoneySupermarket’s first data product, that has now grown to £6m+/yr revenue.- Intelligent CRM campaign solutions, resulting in £3m/yr revenue.- Full-site re-launch for TravelSupermarket; rolled out agile delivery within MoneySupermarket for the first time. - Key role within a business change team; implemented product development processes and governance across the organisation.

• Strategic Product Development

  • Feb 2006 - Sep 2007

  Responsible for Strategic Product Development for the TravelSupermarket vertical, including research and definition into new channel and market opportunities, plus ongoing and significant enhancements to the site user experience.

• Analyst Programmer / Web Team Lead

  • Dec 2004 - Feb 2006

  Having joined MoneySupermarket in December 2004 as an Analyst Programmer, I was responsible for delivery of a number of areas of the site, across multiple verticals. I soon became the Web Team Lead for TravelSupermarket, looking after day to day tasks for a team of up to 12 developers. During this time I played a key role in the delivery of new channels, including a cheap flight finder, package holidays comparison and many site improvements.



Data Pacific Limited

• United Kingdom
• Information Technology & Services
• 1 - 100 Employee

• Web Developer & Designer

  • Jul 1997 - Dec 2004

  I was the sole developer and designer at Data Pacific (trading as Tobit Software Ltd). During this time I was responsible for delivering innovative web based solutions for clients such as Rizla Suzuki, Suzuki MotoGP, Foggy Petronas Racing, Wrexham Industrial Estate and a number of other SMEs. As part of this I built a proprietary modular web-based CMS & CRM platform, including integrated messaging (e-mail, SMS and voicemail), subscription management and e-commerce capabilities.These all contributed to the Foggy Petronas Racing site being awarded 5/5 by Web User magazine.