Millie Wharton

Operations Manager at Northside Wizards Basketball
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Brisbane Area, AU
Languages
  • English -

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Drummond de Villiers

Millie is a hard working and reliable. Her work is of a high standard and she works with integrity. Her attention to detail, Is demonstrated through her commitment to seeing her goals and targets through. She is a team player, maintaining communication across the project or activity. Millie is a team player and often will step in to assist the rest of the team meet the overall objective. Millie will go out of her way to ensure the whole experience is had by guests at the NBL1 level. She is supported by volunteers and staff alike.

Kayne Holm

Millie has genuinely changed my perception on how to lead a team through her unique ability to motivate and inspire! I've had the privilege of both knowing and working alongside Millie at multiple organisations, and have continually been impressed by her dedication, professionalism and leadership skills. Her expertise in managing teams and ability to transfer those skills between companies has been instrumental to their success. Beyond her professional skills, Millie is an absolute joy to work with due to her supportive and collaborative nature that creates a positive work environment. Also, her ability to communicate effectively and build strong relationships with colleagues is a testament to her exceptional leadership style. Her skills and talent will continue to make her an invaluable asset to any organisation and I recommend her without hesitation.

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Credentials

  • Responsible Service of Alcohol
    Clear To Work
    Jan, 2023
    - Nov, 2024
  • Child Safeguarding in Sport Induction
    Sport Integrity Australia
    Aug, 2022
    - Nov, 2024
  • Basketball Referee Association Development Course
    Basketball Queensland
    Aug, 2021
    - Nov, 2024
  • COVID Safe Sport Coaches & Officials Certification
    Australian Coaching Council
    Jun, 2020
    - Nov, 2024
  • Blue Card - Working with Children Check
    Queensland Government
    Aug, 2019
    - Nov, 2024
  • Club Coach Accreditation
    Basketball Queensland
    Sep, 2022
    - Nov, 2024
  • PBTRs - Child Protection and Safeguarding 2022
    Sport Integrity Australia
    Aug, 2022
    - Nov, 2024
  • First Aid, CPR & Basic Emergency Life Support
    The First Aid Instruction Group
    Dec, 2020
    - Nov, 2024

Experience

    • Australia
    • Spectator Sports
    • 1 - 100 Employee
    • Operations Manager
      • Feb 2022 - Present

    • Australia
    • Spectator Sports
    • 1 - 100 Employee
    • Operations Manager
      • Jul 2020 - Feb 2022

      This role involves the company wide management of Brisbane’s largest social sporting entity for adults. 112% membership base growth in 1 year of management and involvement with SportUP Encompassing the management of 50+ contract employees, and six direct reports, this position ties together my previous experience in management through the navigation of client relationships, stakeholder management, marketing initiatives, digital advertisement, membership base sales operations & organisation, reporting analytics, sponsorship and logistical coordination. • Staffing & HR: Responsible for the management of all contract & direct report employees across the company including hiring, payroll, on-boarding & recruitment • Sales & Marketing: Responsible for increasing membership base, bringing in additional individual players & teams to strengthen and grow the community ecosystem. Use of various marketing tools such as Close.io, Active Campaign, engaging & creative social media posts and direct sales calls to meet targeted company goals. • Operational: Responsible for all operational tasks that ensure the smooth running of weekly fixtures, ongoing member satisfaction, customer service experience, employee growth & company wide excellence • Membership Experience: Responsible for creating a memorable & unique experience for our member base • Customer Service: Always going above and beyond to provide an exceptional experience for all our members, rather than just a “good” experience Show less

    • Australia
    • Education
    • 1 - 100 Employee
    • Basketball Coach
      • Aug 2020 - Nov 2020

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Cluster Conference and Events Executive
      • Oct 2019 - Mar 2020

    • Australia
    • Education
    • 1 - 100 Employee
    • Basketball Coach
      • Aug 2019 - Oct 2019

      Open A Blue Women’s Basketball Coach Open A Blue Women’s Basketball Coach

    • United States
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Training Coordinator
      • Mar 2011 - Jul 2019

      Coordinating Triple P America training and accreditation courses through the: • Preparation of letters of agreement & contracts, Arranging trainer travel & preparation of itineraries, daily travel allowance schedules for trainers, preparing contracts for consultants, organizing/booking venues, equipment and catering for training and accreditation courses, arranging required training resources (participant notes, practitioner resources) from International Warehouse. • Assisting government agencies and private organizations where required with information about Triple P and the available training courses. • Verifying Implementation Resource Eligibility. • Running various NetSuite & Saved Search Queries for colleagues and clients to assist in business development. • Directly assisting the CEO and COO with various tasks as required. • General office maintenance tasks including account management for various vendors such as AT&T, Staples, A3 Communications, Shred Ahead. Show less

    • Australia
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Data Entry & Statistical Analyst
      • Jun 2010 - Mar 2011

      • Analyzed statistics and data, as well as generated reports to provide clients with an overview of the success of implementing Triple P in their communities • Generated reports analyzing participant data • Created and maintained client contact information, test results and survey score • Collated and entered participant data • Provided general support to Triple Practitioners • Analyzed statistics and data, as well as generated reports to provide clients with an overview of the success of implementing Triple P in their communities • Generated reports analyzing participant data • Created and maintained client contact information, test results and survey score • Collated and entered participant data • Provided general support to Triple Practitioners

Education

  • Brevard College
    Bachelor of Arts (B.A.), Psychology
    2006 - 2010
  • Brevard College
    Bachelor of Arts (B.A.), Criminal Justice
    2006 - 2010

Community

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