Steve Laing

Teacher at CLARKSON COMMUNITY HIGH SCHOOL
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Perth Area, AU
Languages
  • English -

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5.0

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Dan Egloff-Barr

I have been a client of Steve for five years, commencing in early 2010 and up until he sold his business in January 2015. I have found Steve to be highly knowledgeable about his product, dedicated to providing excellent customer service and passionate about his business and community interests. In all of my business dealings with him, Steve went above and beyond in his customer service and demonstrated he had the client focus and the communication skills necessary to make his clients feel comfortable doing business with him. I witnessed his ability to forge a strong connection with his clients, foster customer loyalty, and deal effectively with difficult people. He is committed to leaving his client satisfied with the service they received. Steve was always well organised and I remain very impressed with the way that he approached his dealings with me. He is generous with his time, possessive of immense motorcycle industry knowledge, has a demonstrated commitment to road safety and a great attention to detail. With his skills, abilities and client focus, Steve will make a great contribution to any business or organisation he is connected with. He is not only very thorough, but is always willing to go the extra mile to discuss any concerns his clients have and ensure customer satisfaction. I feel very confident in recommending Steve.

James Lush

Steve is great to work with. Always ensuring that we had what we needed and offering the best advice possible. He is totally reliable and a super person to deal with. I'd definitely recommend him.

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Credentials

  • Inbound Certification
    HubSpot
    Apr, 2016
    - Oct, 2024
  • edX Honor Code Certificate for Digital Branding and Engagement
    edX

Experience

    • Education Management
    • 1 - 100 Employee
    • Teacher
      • Feb 2018 - Present

    • Australia
    • Higher Education
    • 700 & Above Employee
    • Lecturer, sessional
      • Feb 2010 - Present

      Business Edge - Foundations of Business Leadership. The course covered: - temperaments - emotional intelligence - conflict management - win/win negotiation - "Giving Voice to Values" curriculum - team building and team work - problem solving and creativity Final course projects included mentoring programs, crowd funding and work-life balance. Business Edge - Foundations of Business Leadership. The course covered: - temperaments - emotional intelligence - conflict management - win/win negotiation - "Giving Voice to Values" curriculum - team building and team work - problem solving and creativity Final course projects included mentoring programs, crowd funding and work-life balance.

    • JOLT Challenge Initiator
      • Apr 2015 - Dec 2016

      Marketing and channel development. Marketing and channel development.

    • Australia
    • Advertising Services
    • 1 - 100 Employee
    • Partner Development
      • Jan 2016 - Mar 2016

      SEARCHsmart is an Australian online advertising and online marketing agency. A Google AdWords Certified SME Partner with local experience in helping businesses grow using tailored Google AdWords campaigns, to generate leads and grow their business. SEARCHsmart is an Australian online advertising and online marketing agency. A Google AdWords Certified SME Partner with local experience in helping businesses grow using tailored Google AdWords campaigns, to generate leads and grow their business.

  • Country Solar WA
    • Perth, Australia
    • Area Manager
      • Oct 2015 - Jan 2016

      Country Solar is a family owned business who design, and install solar installations primarily for the commercial, but also the residential market. Country Solar is a family owned business who design, and install solar installations primarily for the commercial, but also the residential market.

    • Australia
    • Automotive
    • 1 - 100 Employee
    • Dealer Principal
      • Mar 2005 - Feb 2015

      Built Ace Scooters from a business with a yearly turnover of about $100k to well in excess of $1m in 10 years, including weathering the GFC. Became a Vespa/Piaggio dealer in late 2006 and was top WA dealer for this product within a year, going on to becoming top Australian dealer in 2012. Business success built on: - innovative sales processes unique in the industry, helping customers overcome obstacles prior to vehicle selection and purchase - an educative, market-leading web marketing approach, - a focus on honesty, integrity and customer obsession. Show less

  • Beacon Technology
    • Perth, Australia
    • Project Manager
      • Mar 2004 - Mar 2005

      Project Manager, managing concurrent projects for up to 5 clients simultaneously. Project Manager, managing concurrent projects for up to 5 clients simultaneously.

    • Investment Banking
    • 1 - 100 Employee
    • Director IT, Investment Banking and Sales
      • Oct 2001 - Sep 2003

      Head of IT for the Investment and Sales business areas.Project Manager, Special Projects.

    • Associate Director, Head of Development, Finance Systems and Project Office
      • Jul 1998 - Sep 2001

      Overall manager for teams responsible for bespoke development, Finance systems, and the development, implementation and management of a Project Office. Business control methodology and appropriate templates developed based on PRINCE 2. At busiest over 100 projects controlled concurrently.

  • Credit Lyonnais Rouse
    • London, United Kingdom
    • Development Manager
      • Jul 1996 - Jul 1998

      Head of Development for small, but highly diverse, trading house. Head of Development for small, but highly diverse, trading house.

    • Ireland
    • Business Consulting and Services
    • 700 & Above Employee
    • Manager
      • Dec 1989 - Jun 1996

      Various project based roles for a variety of blue chip clients, though latterly predominantly in telecoms. Clients included Department of Social Security, Barclays Bank, North West Water, Conoco, Mercury Communications (Cable and Wireless), Ameritech (based in Chicago), British Telecom (BT). Various project based roles for a variety of blue chip clients, though latterly predominantly in telecoms. Clients included Department of Social Security, Barclays Bank, North West Water, Conoco, Mercury Communications (Cable and Wireless), Ameritech (based in Chicago), British Telecom (BT).

Education

  • The University of Edinburgh
    BSc Hons, Agricultural Crop Science
    1982 - 1986
  • The University of Edinburgh
    PhD, Microbiology
    1986 - 1989
  • Morris Journalism Academy
    Diploma, Freelance Journalism
    2004 - 2005
  • The University of Western Australia
    Graduate Diploma in Education, Secondary Education and Teaching
    2017 - 2017

Community

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