Experience

MindCraft Software Pvt. Ltd.

• India
• IT Services and IT Consulting
• 500 - 600 Employee

• Senior Manager, HR

  • May 2008 - Present

  HR Operations i.e leave and attendance, Salary, MIS, PF, etc. Performance Management System Rewards & Recognition: Recruitment HR Operations i.e leave and attendance, Salary, MIS, PF, etc. Performance Management System Rewards & Recognition: Recruitment



Wipro

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Resource Executive

  • Aug 2006 - May 2008

  Job responsibilities: Understanding the requirement as per Client needs. Skill sets handled: Desktop L1, Desktop L2, Server L1, Network L1, Asset Co-ordinator, Call Co-ordinator & Call Center Agents. Coordinating with a team of recruitment agencies (vendors). Driving them to source profiles for the requirements. Sending daily feedback of the profiles to the channels. Conducting weekly review with the vendors on their performance Conducting review with the Pune & Ahmedabad Resourcing Executive on the status of the open requirements. Contacting prospective candidates for the requirements & completing the initial due-diligence WRT first level HR screening Interacting with the technical panel for the interviews & shortlists. Touch base constantly with the candidate after the offer is released till he joins. Ensuring to close the requirement within a stipulated time frame in order to achieve maximum Customer Satisfaction. Scheduling walk-ins at Wipro & at Vendor premises. Updating and Maintaining HRMS - Software developed to upload CV's & keep a track of all the resumes. Conducting joining formalities for the new joinees. Maintaining MIS. Received appreciation from General Manager – National Service Delivery, Vice-President, Regional Service Delivery Manager, Transition Manager, Implementation Manager for getting the resources on board in 1day for the new order bagged by Wipro Infotech. Received appreciation from Program Managers & Site in charge for quick closure of the requirements.



Oxford Consultants

• Resource Exec

  • May 2005 - Apr 2006

  Handling Recruitments in a recruiter role across experience levels. Job responsibilities include - Understanding the requirements from the Sr. Management interacting with the client resource management group (RMG) for understanding the requirements. Maintaining & updating the Resume Database. Contacting prospective candidates for the requirements & completing the initial due-diligence in terms of their aspirations, CTC expectations & relocation constraints. Interacting with the technical panel for the interviews & shortlists. Touch base constantly with a candidate after the offer is released till he joins. Sourcing names by strong head hunting skills, job portals and references. Technologies handled are skill sets like Windows, Unix, Solaris, AIX, AS/400, Storage, SAP Basis Administrators, Oracle, Siebel, Sybase Database Administrator, LAN/WAN & Technical Writers for lower and middle level management.. For senior level management skill sets handled are Security Managers, IT Infrastructure Manger, Project Managers, Account Managers, Network Services Manager & Team Leader, RFP Managers & Team Leaders Handled Clients Like IBM, Accenture, HSBC, Atos Origin, Microsoft, Etc Has been successfully able to complete the tasks 90% on time. Ability to handle multiple requirements at the same time (Has handled 4-5 different technology requirements at the same time



E-Serve International Ltd

• Customer Care Executive

  • Sep 2004 - Apr 2005

  for the Credit Card Section which involved handling Customer Queries related to their accounts and also involved cross selling on the credit card like insurance & loan on credit card. for the Credit Card Section which involved handling Customer Queries related to their accounts and also involved cross selling on the credit card like insurance & loan on credit card.



M/S Kankei Relationship Marketing Services Pvt. Ltd

• Customer Care Exec

  • Sep 2003 - Jun 2004

  As a Customer Care Executive and looking into the Customer Retention Project of BPL Mobile Ltd. It involved direct interactions with the post-paid subscribers who approached for cancellation of the subscriptions. Received appreciation for constantly achieving the targets of retaining approximately 100 customers per month and also received appreciation mails from the cutomers As a Customer Care Executive and looking into the Customer Retention Project of BPL Mobile Ltd. It involved direct interactions with the post-paid subscribers who approached for cancellation of the subscriptions. Received appreciation for constantly achieving the targets of retaining approximately 100 customers per month and also received appreciation mails from the cutomers