Pranay Jain

Product Manager (Apps) at TJC
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Contact Information
us****@****om
(386) 825-5501
Location
Jaipur, Rajasthan, India, IN

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5.0

/5.0
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Akshay Jain

I have worked with Pranay for nearly 2 years. He comes across as a curious product manager with great attention to details. Over the period 2 years Pranay was greatly enterprising and built products from ground up. He will be great fit for an environment where complexity is a routine and sense of ownership is paramount.

Simon Michell

I worked with Pranay for 18 months, during this time he provided me with invaluable support which enabled me to focus on delivering sales and achieving targets. Pranay would regularly be pro-active and think ahead and have tasks completed ahead of time. Pranay would actively take on tasks that fell outside of his jib remit, he showed a willingness to learn and develop his skills to help us be sucessful.

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Credentials

  • Fundamentals of digital marketing
    Google Digital Garage
    Apr, 2021
    - Nov, 2024
  • Certified Scrum Product Owner (CSPO)
    Scrum Alliance
    Jul, 2020
    - Nov, 2024
  • Certified Scrum Product Owner (CSPO)
    Scrum Alliance
    Jul, 2020
    - Nov, 2024
  • Certified ScrumMaster (CSM)
    Scrum Alliance
    Aug, 2020
    - Nov, 2024

Experience

    • United Kingdom
    • Retail
    • 100 - 200 Employee
    • Product Manager (Apps)
      • Jan 2021 - Present

      • Spearheading the digital transformation from traditional TV shopping to online platforms, successfully launching and adopting OTT and mobile apps, resulting in increased revenue and market share • Enhancing and scaling the customer reviews program, increasing review rates and utilizing reviews to improve customer experience and drive product improvements • Prioritizing projects based on business impact, cost, and resources, collaborating with stakeholders to understand pain points and develop effective solutions • Collaborating with the UI/UX team to create high-fidelity designs, ensuring a seamless user experience across platforms and devices • Managing 3P vendor relationships, analysing market trends and cost-effectiveness to maximize customer value and drive business growth Show less

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Project/Partner Management (Customer Success Associate)
      • Jul 2019 - Jan 2021

      - Worked in product management for retail and hospitality vendors, gaining valuable insights into the industry and product development process. - Project prioritization meeting vendor requirement and road mapping by collaborating with different teams and stake holders. - Managed end-to-end customer success, including onboarding, requirement gathering, support, and contract management, ensuring customer satisfaction and retention - Engaged with customers in the sales funnel, effectively communicated the value proposition to drive new business and expand the customer base - Collaborated with customers and internal teams to deliver best-fit solutions, considered market trends and product enhancements, drove customer satisfaction and loyalty - Supported various activities such as auditing, UAT, and incident management, ensured timely resolution of issues and effective communication with stakeholders - Assisted in product management projects for retail and hospitality vendors, gaining valuable experience and insights into the industry and product development process Show less

    • India
    • Software Development
    • 100 - 200 Employee
    • Product Lead (Customer Amazement Specialist)
      • Mar 2015 - Jun 2019

      - Worked as Project Lead to facilitate product and revenue growth meeting business needs. - Created product roadmap for delivering projects with backlog, better UI/UX experience which helped in revenue, growth & retention. - Led a customer relationship team, driving customer success and retention initiatives, resulting in increased customer satisfaction and business growth. - Collaborated with the tech team to ensure timely delivery of solutions, effectively managing resources and communication between teams. - Assisted in pricing strategies and operations management, ensuring alignment with business objectives and market trends Show less

Education

  • INSTITUTE OF MANAGEMENT STUDIES, DAVV, INDORE
    Master of Business Administration - MBA, Information Technology
    2019 - 2021
  • MEDICAPS INSTITUTE OF TECHNO MANAGEMENT, INDORE
    Bachelor of Engineering - BE, Electrical and Electronics Engineering
    2011 - 2014
  • G. D. Birla Memorial School
    2004 - 2008

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