Director of the Governance and Business Practice

• Apr 2022 - Present

IT Business Analyst

• May 2018 - Present

Référence: Marc Veilleux, Vice-président exécutif

Chargé de compte

• Oct 2009 - May 2018

Responsibility – Process design, business requirements gathering and documentation, solution design development, test strategy development / implementation, deployment, work organisation. Client relationship and HR management Référence: Roger Dostie, Président Responsibility – Process design, business requirements gathering and documentation, solution design development, test strategy development / implementation, deployment, work organisation. Client relationship and HR management Référence: Roger Dostie, Président

Business analyst

• Feb 2007 - Oct 2009

Responsibility – Process design to client business rules, business requirements gathering and documentation, solution design development, test strategy development / implementation, mentoring (junior consultants), work organisation. Référence: Éric Benoit, Architecte et Directeur Responsibility – Process design to client business rules, business requirements gathering and documentation, solution design development, test strategy development / implementation, mentoring (junior consultants), work organisation. Référence: Éric Benoit, Architecte et Directeur

Business analyst

• May 2003 - Feb 2007

Responsibility – Process design, business requirements gathering / documentation, process implementation strategy, KPI / Dashboard development, Functional documentation, Work organisation. Marketing - Technical / promotional material preparation / presentation, prototype development, business case and ensuing plan definition, service offering drafting. Référence: Alain Brousseau, Directeur de la pratique CRM Responsibility – Process design, business requirements gathering / documentation, process implementation strategy, KPI / Dashboard development, Functional documentation, Work organisation. Marketing - Technical / promotional material preparation / presentation, prototype development, business case and ensuing plan definition, service offering drafting. Référence: Alain Brousseau, Directeur de la pratique CRM

Chercheur

• Dec 2002 - May 2003

eWorldChambers - Worldwide networking Sharepoint solution project for Chambers of commerce. Supervision par Benoit Montreuil, Directeur du département Opérations et systèmes de décision eWorldChambers - Worldwide networking Sharepoint solution project for Chambers of commerce. Supervision par Benoit Montreuil, Directeur du département Opérations et systèmes de décision

Purchasing agent & business analyst

• May 2000 - May 2003

- As a purchasing agent: • purchase for grocery distribution centers in Quebec, • Manage inventory of its products to meet service goals and rotation based on marketings different banners, • maintain ongoing communication with the merchandisers, the banners and the procurement department about products under its responsibility, • constant track of their purchases with suppliers, warehouse operators and carriers while maintaining operating standards. - As a business… Show more - As a purchasing agent: • purchase for grocery distribution centers in Quebec, • Manage inventory of its products to meet service goals and rotation based on marketings different banners, • maintain ongoing communication with the merchandisers, the banners and the procurement department about products under its responsibility, • constant track of their purchases with suppliers, warehouse operators and carriers while maintaining operating standards. - As a business analyst: • define the structure and functions of the distribution network of the company, • describe the information system of operational activities for wholesale and retail by comparing the logical push and pull distribution applied to the company, • compare the features of the ERP software: SAP, Baan, Peoplesoft, JD Edwards and Oracle. Supervisor: Jean-Claude Dufour Référence: Claude Goulet, Directeur général Show less - As a purchasing agent: • purchase for grocery distribution centers in Quebec, • Manage inventory of its products to meet service goals and rotation based on marketings different banners, • maintain ongoing communication with the merchandisers, the banners and the procurement department about products under its responsibility, • constant track of their purchases with suppliers, warehouse operators and carriers while maintaining operating standards. - As a business… Show more - As a purchasing agent: • purchase for grocery distribution centers in Quebec, • Manage inventory of its products to meet service goals and rotation based on marketings different banners, • maintain ongoing communication with the merchandisers, the banners and the procurement department about products under its responsibility, • constant track of their purchases with suppliers, warehouse operators and carriers while maintaining operating standards. - As a business analyst: • define the structure and functions of the distribution network of the company, • describe the information system of operational activities for wholesale and retail by comparing the logical push and pull distribution applied to the company, • compare the features of the ERP software: SAP, Baan, Peoplesoft, JD Edwards and Oracle. Supervisor: Jean-Claude Dufour Référence: Claude Goulet, Directeur général Show less

Assembly Worker

• May 1999 - Aug 1999

Référence: René Marineau, Président Référence: René Marineau, Président

Farm worker

• May 1998 - Aug 1998

Stage en entreprise agricole, supervision par Daniel Dostaler. Stage en entreprise agricole, supervision par Daniel Dostaler.

Client Services

• Jun 1994 - Aug 1997

Ski Instructor

• Nov 1993 - Apr 1995

Niveau 1 AMSC Référence: Jean-Marcel Dumontier Niveau 1 AMSC Référence: Jean-Marcel Dumontier

Caddy

• Jun 1992 - Jun 1994