Howard H. Smith, Jr.

Human Resources Manager at Hawkins Parnell & Young, LLP
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Contact Information
us****@****om
(386) 825-5501
Location
Decatur, Georgia, United States, GE
Languages
  • English -

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5.0

/5.0
/ Based on 2 ratings
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Roger W. Orlando

Howard is a multi-talented individual. His skills with Administration, Office Management, Facilities and Operations, Human Resources, Recruiting and Employee Benefits allowed me to market and grow my firm in a significant matter over the fifteen years we worked together. I would encourage anyone looking for someone with his skill set to consider him. Best of all, Howard is fiercely loyal and trustworthy! Leave a million one dollar bills in his care and the only difference when you return is that they’ll all be facing the same way in serial numeric order.

Peter D. Kuzel

Howard has always been a great colleague and resource for any questions I had with regards to Office Administration and the many responsibilities that position entails. His thoughtful answers and comments have always been appreciated and considered.

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Experience

    • United States
    • Law Practice
    • 200 - 300 Employee
    • Human Resources Manager
      • Oct 2021 - Present

      Recruiting – Effectively source, recruit, select and onboard high-quality candidates. Benefits Administration – First line of defense for employees seeking assistance, manage the administration of benefits from Open Enrollment to approving and submitting vendor bills. Assist in determining the right mix of benefit offerings for our employees and educating employees about their coverage options. Retirement – Administer and market 401K and profit-sharing programs. Employee Relations –… Show more Recruiting – Effectively source, recruit, select and onboard high-quality candidates. Benefits Administration – First line of defense for employees seeking assistance, manage the administration of benefits from Open Enrollment to approving and submitting vendor bills. Assist in determining the right mix of benefit offerings for our employees and educating employees about their coverage options. Retirement – Administer and market 401K and profit-sharing programs. Employee Relations – Respond to questions and concerns from staff and managers regarding established HR policies, procedures, and practices. Drive personal growth, organizational efficiencies, and accountability within the organization. Human Resources Effectiveness - Monitor the HR processes to ensure compliance with local and federal rules and identify opportunities for improvement. Events and Celebrations – Plan and orchestrate employee events on a monthly, quarterly and/or annual basis. Show less Recruiting – Effectively source, recruit, select and onboard high-quality candidates. Benefits Administration – First line of defense for employees seeking assistance, manage the administration of benefits from Open Enrollment to approving and submitting vendor bills. Assist in determining the right mix of benefit offerings for our employees and educating employees about their coverage options. Retirement – Administer and market 401K and profit-sharing programs. Employee Relations –… Show more Recruiting – Effectively source, recruit, select and onboard high-quality candidates. Benefits Administration – First line of defense for employees seeking assistance, manage the administration of benefits from Open Enrollment to approving and submitting vendor bills. Assist in determining the right mix of benefit offerings for our employees and educating employees about their coverage options. Retirement – Administer and market 401K and profit-sharing programs. Employee Relations – Respond to questions and concerns from staff and managers regarding established HR policies, procedures, and practices. Drive personal growth, organizational efficiencies, and accountability within the organization. Human Resources Effectiveness - Monitor the HR processes to ensure compliance with local and federal rules and identify opportunities for improvement. Events and Celebrations – Plan and orchestrate employee events on a monthly, quarterly and/or annual basis. Show less

    • United States
    • Law Practice
    • 1 - 100 Employee
    • Firm Practice Manager
      • Oct 2019 - Oct 2021

      Supervision of all non-Attorney support staff including but not limited to recruitment of new staff, counselling, review and termination along with compliance with Federal and State Labor Laws. Daily upkeep and organization of firm physical plant operations; inventory and purchasing of office supplies; development and implementation of firm office procedures and policies. Overall supervision of 16 person Call Center and Document Department; work closely with CSR Lead and Call Center… Show more Supervision of all non-Attorney support staff including but not limited to recruitment of new staff, counselling, review and termination along with compliance with Federal and State Labor Laws. Daily upkeep and organization of firm physical plant operations; inventory and purchasing of office supplies; development and implementation of firm office procedures and policies. Overall supervision of 16 person Call Center and Document Department; work closely with CSR Lead and Call Center Administrator to insure effective and efficient response to membership calls and document submission. Work with new website developer to update website information/design to promote firm internet presence and visibility. Show less Supervision of all non-Attorney support staff including but not limited to recruitment of new staff, counselling, review and termination along with compliance with Federal and State Labor Laws. Daily upkeep and organization of firm physical plant operations; inventory and purchasing of office supplies; development and implementation of firm office procedures and policies. Overall supervision of 16 person Call Center and Document Department; work closely with CSR Lead and Call Center… Show more Supervision of all non-Attorney support staff including but not limited to recruitment of new staff, counselling, review and termination along with compliance with Federal and State Labor Laws. Daily upkeep and organization of firm physical plant operations; inventory and purchasing of office supplies; development and implementation of firm office procedures and policies. Overall supervision of 16 person Call Center and Document Department; work closely with CSR Lead and Call Center Administrator to insure effective and efficient response to membership calls and document submission. Work with new website developer to update website information/design to promote firm internet presence and visibility. Show less

    • United States
    • Law Practice
    • 1 - 100 Employee
    • Firm Administrator
      • May 2019 - Oct 2019

      Responsible for all facets of employee relations including recruiting, staff training and performance management. Financial management including, but not limited to, accounts receivable, accounts payable, trust accounting, billing and collections. Oversee facilities management, vendor contracts and relations and all office functions and services. Responsible for all facets of employee relations including recruiting, staff training and performance management. Financial management including, but not limited to, accounts receivable, accounts payable, trust accounting, billing and collections. Oversee facilities management, vendor contracts and relations and all office functions and services.

    • Law Practice
    • 1 - 100 Employee
    • Administrative Consultant
      • Jan 2019 - May 2019

      Retained to oversee transition after departure of Office Administrator. Responsible for implementation of new organizational flow chart designed for more efficient use of staff, facilities and resources. Directed change of marketing platform with emphasis on more efficient marketing budget and vendor contracts. Implemented change of IT resources to improve firm wide technology performance. Retained to oversee transition after departure of Office Administrator. Responsible for implementation of new organizational flow chart designed for more efficient use of staff, facilities and resources. Directed change of marketing platform with emphasis on more efficient marketing budget and vendor contracts. Implemented change of IT resources to improve firm wide technology performance.

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Contract Legal Recruiter
      • Sep 2018 - Jan 2019

      Contracted by boutique legal staffing firm to assist with recruiting during busy season. Full cycle recruiting from the initial screening to final placement of candidates. Sourced candidates using multiple platforms and cultivated candidate relationships. Contracted by boutique legal staffing firm to assist with recruiting during busy season. Full cycle recruiting from the initial screening to final placement of candidates. Sourced candidates using multiple platforms and cultivated candidate relationships.

    • United States
    • Law Practice
    • 1 - 100 Employee
    • Firm Administrator
      • Oct 2016 - Jul 2018

      Managed the administrative functions of the office, oversaw the day-to-day operations of support staff and provided leadership for staffing, development, and workflow management of 30+ employees to support 32 attorneys and 3 offices. Served as Human Resource Manager including hiring and firing of non-attorney staff, employee reviews, policies, training and development. Directed benefits management including, but not limited to, payroll administration, 401K program, health and liability… Show more Managed the administrative functions of the office, oversaw the day-to-day operations of support staff and provided leadership for staffing, development, and workflow management of 30+ employees to support 32 attorneys and 3 offices. Served as Human Resource Manager including hiring and firing of non-attorney staff, employee reviews, policies, training and development. Directed benefits management including, but not limited to, payroll administration, 401K program, health and liability insurance. Responsible for oversight of all accounting and financial reporting. Directed office facilities and lease management. Show less Managed the administrative functions of the office, oversaw the day-to-day operations of support staff and provided leadership for staffing, development, and workflow management of 30+ employees to support 32 attorneys and 3 offices. Served as Human Resource Manager including hiring and firing of non-attorney staff, employee reviews, policies, training and development. Directed benefits management including, but not limited to, payroll administration, 401K program, health and liability… Show more Managed the administrative functions of the office, oversaw the day-to-day operations of support staff and provided leadership for staffing, development, and workflow management of 30+ employees to support 32 attorneys and 3 offices. Served as Human Resource Manager including hiring and firing of non-attorney staff, employee reviews, policies, training and development. Directed benefits management including, but not limited to, payroll administration, 401K program, health and liability insurance. Responsible for oversight of all accounting and financial reporting. Directed office facilities and lease management. Show less

    • United States
    • Law Practice
    • 1 - 100 Employee
    • Firm Administrator
      • Nov 2012 - Oct 2016

      Recruited, trained, developed and supervised all the firm’s employees other than the Principals. Employed firm knowledge and operational strategy to direct firm operations and workflow to support 27 attorneys and 19 staff. Directed all aspects of facilities and lease management, maintenance and purchase of office equipment, and managed all relationships with vendors. Oversaw all accounting aspects of the firm including, but not limited to, billing and collections, accounts receivable… Show more Recruited, trained, developed and supervised all the firm’s employees other than the Principals. Employed firm knowledge and operational strategy to direct firm operations and workflow to support 27 attorneys and 19 staff. Directed all aspects of facilities and lease management, maintenance and purchase of office equipment, and managed all relationships with vendors. Oversaw all accounting aspects of the firm including, but not limited to, billing and collections, accounts receivable, accounts payable, assisting accountant with tax preparation and all other aspects of the firm’s financial operations. Served as point of contact for all IT-related issues and decisions as well as managed an ever-changing database and confidential records management system in a complex network of up to 50 users. Show less Recruited, trained, developed and supervised all the firm’s employees other than the Principals. Employed firm knowledge and operational strategy to direct firm operations and workflow to support 27 attorneys and 19 staff. Directed all aspects of facilities and lease management, maintenance and purchase of office equipment, and managed all relationships with vendors. Oversaw all accounting aspects of the firm including, but not limited to, billing and collections, accounts receivable… Show more Recruited, trained, developed and supervised all the firm’s employees other than the Principals. Employed firm knowledge and operational strategy to direct firm operations and workflow to support 27 attorneys and 19 staff. Directed all aspects of facilities and lease management, maintenance and purchase of office equipment, and managed all relationships with vendors. Oversaw all accounting aspects of the firm including, but not limited to, billing and collections, accounts receivable, accounts payable, assisting accountant with tax preparation and all other aspects of the firm’s financial operations. Served as point of contact for all IT-related issues and decisions as well as managed an ever-changing database and confidential records management system in a complex network of up to 50 users. Show less

    • Legal Services
    • 1 - 100 Employee
    • Firm Adminstrator
      • Feb 2012 - Nov 2012

      Oversaw operations and workflow of law office to support 12 attorneys and 6 staff. Directed all aspects of facilities and lease management, maintenance and purchase of office equipment, and managed all relationships with vendors. Oversaw all accounting aspects of the firm including, but not limited to, billing and collections, accounts receivable, accounts payable, assisting accountant with tax preparation and all other aspects of the firm’s financial operations. Served as point of… Show more Oversaw operations and workflow of law office to support 12 attorneys and 6 staff. Directed all aspects of facilities and lease management, maintenance and purchase of office equipment, and managed all relationships with vendors. Oversaw all accounting aspects of the firm including, but not limited to, billing and collections, accounts receivable, accounts payable, assisting accountant with tax preparation and all other aspects of the firm’s financial operations. Served as point of contact for all IT-related issues and decisions as well as managed an ever-changing database and confidential records management system in a complex network of up to 20 users. Show less Oversaw operations and workflow of law office to support 12 attorneys and 6 staff. Directed all aspects of facilities and lease management, maintenance and purchase of office equipment, and managed all relationships with vendors. Oversaw all accounting aspects of the firm including, but not limited to, billing and collections, accounts receivable, accounts payable, assisting accountant with tax preparation and all other aspects of the firm’s financial operations. Served as point of… Show more Oversaw operations and workflow of law office to support 12 attorneys and 6 staff. Directed all aspects of facilities and lease management, maintenance and purchase of office equipment, and managed all relationships with vendors. Oversaw all accounting aspects of the firm including, but not limited to, billing and collections, accounts receivable, accounts payable, assisting accountant with tax preparation and all other aspects of the firm’s financial operations. Served as point of contact for all IT-related issues and decisions as well as managed an ever-changing database and confidential records management system in a complex network of up to 20 users. Show less

    • Law Practice
    • 1 - 100 Employee
    • Firm Administrator
      • Aug 1999 - Feb 2012

      Served as the Human Resources Manager including hiring, training, and supervising all the firm’s employees (administrative staff and paralegals) other than the Principals. Set up the corporate office, records system, telecommunications system, and information technology systems, with operational procedures to support a staff of fifteen employees. Directed all aspects of facilities and lease management, maintenance, office expansion, build-outs, and office equipment purchases and… Show more Served as the Human Resources Manager including hiring, training, and supervising all the firm’s employees (administrative staff and paralegals) other than the Principals. Set up the corporate office, records system, telecommunications system, and information technology systems, with operational procedures to support a staff of fifteen employees. Directed all aspects of facilities and lease management, maintenance, office expansion, build-outs, and office equipment purchases and maintenance, as well as managed relationships with vendors. Developed the accounting and financial tracking systems for billing, administrative operations, tax records, payroll, benefits administration, 401K program, health and liability insurance and client invoicing, monitoring ongoing profit-and loss, and all other aspects of the firm’s financial operations. Show less Served as the Human Resources Manager including hiring, training, and supervising all the firm’s employees (administrative staff and paralegals) other than the Principals. Set up the corporate office, records system, telecommunications system, and information technology systems, with operational procedures to support a staff of fifteen employees. Directed all aspects of facilities and lease management, maintenance, office expansion, build-outs, and office equipment purchases and… Show more Served as the Human Resources Manager including hiring, training, and supervising all the firm’s employees (administrative staff and paralegals) other than the Principals. Set up the corporate office, records system, telecommunications system, and information technology systems, with operational procedures to support a staff of fifteen employees. Directed all aspects of facilities and lease management, maintenance, office expansion, build-outs, and office equipment purchases and maintenance, as well as managed relationships with vendors. Developed the accounting and financial tracking systems for billing, administrative operations, tax records, payroll, benefits administration, 401K program, health and liability insurance and client invoicing, monitoring ongoing profit-and loss, and all other aspects of the firm’s financial operations. Show less

  • Freedman & Sinowski, PC
    • Greater Atlanta Area
    • Office Manager
      • Nov 1997 - Jul 1999

      Responsible for the management and operations of a law office of 20 employees. Implemented the accounting and financial systems used to track firm revenue, expenditures and client funds. Worked closely with in-house Accountant to ensure administration of tax records and corporate tax returns. Coordinated vendor relations, office equipment maintenance and contract negotiations including vendor proposals. Analyzed and solved all ongoing operational, maintenance and IT issues. Responsible for the management and operations of a law office of 20 employees. Implemented the accounting and financial systems used to track firm revenue, expenditures and client funds. Worked closely with in-house Accountant to ensure administration of tax records and corporate tax returns. Coordinated vendor relations, office equipment maintenance and contract negotiations including vendor proposals. Analyzed and solved all ongoing operational, maintenance and IT issues.

Education

  • University of Alabama
    B.S., Business Adminitration with concentration in Marketing
  • The Lovett School

Community

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