Retired

• May 2021 - Present

Director Software Development

• Oct 2017 - Apr 2021

Vice President, Architecture & Engineering

• Feb 2015 - Jul 2017

Sr. Director, R&D

• Apr 2010 - Feb 2015

• Chief of Staff managing operations for VMware's Cloud Management Business Unit • Leading R&D operations team for Management Business Unit responsible for customer oriented development • Responsible for all facets of product development and full product life-cycle of award winning Configuration Management and Compliance product line with ~30% CAGR • Achieve market differentiation managing content deliveries via Center for Policy & Compliance at VMware, establishing technical controls and audit capabilities for regulatory and industry best practices • Proven track record of multiple parallel product releases on time with high quality index • Lead international cross functional development teams through two acquisitions in < 10 months while maintaining minimal unplanned attrition continuing to deliver to agreed to product schedules • Unify multiple diverse product architectures into cohesive market and product offerings • Led multiples organizations of >100 developers from existing VMware resources and multiple acquisitions into collaborative, high performing and entrepreneurial groups • Accountable for customer escalations, headcount management, site integrations and budgets to ensure product line ROI and organizational transition into VMware • Establish domain technical expertise in compliance and configuration focused on industry best practices in the server, desktop and virtualization market; develop cloud management best practices and standards Show less

Sr. Staff Engineer, Product Development

• Jun 2009 - Apr 2010

Group transferred to VMware • Documented business cases, key user scenarios and designed event driven compliance and configuration management architecture to support next generation dynamic cloud-based server environments at scale • Extended model driven infrastructure to enable out-of-cycle delivery of product functionality • Established continuous test automation, reduced regression defects, improved organizational throughput Group transferred to VMware • Documented business cases, key user scenarios and designed event driven compliance and configuration management architecture to support next generation dynamic cloud-based server environments at scale • Extended model driven infrastructure to enable out-of-cycle delivery of product functionality • Established continuous test automation, reduced regression defects, improved organizational throughput

Vice President, Product Development

• Jan 2008 - Jun 2009

Company sold to EMC • Expanded product compliance, patch, provisioning and configuration management functionality to enhance customer value funded through both improved organizational efficiencies and top talent recruitment • Improved Time to Market of product delivery via Center for Policy & Compliance content, enhanced ability to deliver data collection and remediation without upgrading system via metadata driven content • Implemented repeatable, management prioritized and quality focused agile release processes to improve execution heartbeat; team moved from 18 month release cycles to 3 month release cycles • Established customer focused and user story driven methodology to prioritize implementation plans with ability to react to dynamically changing market conditions • Instituted automated daily high level product testing to ensure daily product quality and stability Show less

Director Product Development

• Jun 2007 - Dec 2007

• Provided architectural leadership for new product development for a Software as a Service (SaaS) web based ordering system and customer management toolset • Designed and implemented Metadata driven business process platform • Developed flexible rule driven data model to support multiple vertical markets • Mentored and coached new developers in architectural process, design patterns and best practices • Provided architectural leadership for new product development for a Software as a Service (SaaS) web based ordering system and customer management toolset • Designed and implemented Metadata driven business process platform • Developed flexible rule driven data model to support multiple vertical markets • Mentored and coached new developers in architectural process, design patterns and best practices

Executive Director, Sales Engineering

• Apr 2006 - Apr 2007

• Provided architectural leadership for new product development and ongoing upgrades for Software as a Service (SaaS) contact center serving clients within the business process outsourcing (BPO) market • Developed a demonstration laboratory to present product vision and prototypes to clients • Served as professional services technical lead providing support to clients on requirements analysis, investment justification, and visualization of services and their effect on profitability • Provided architectural leadership for new product development and ongoing upgrades for Software as a Service (SaaS) contact center serving clients within the business process outsourcing (BPO) market • Developed a demonstration laboratory to present product vision and prototypes to clients • Served as professional services technical lead providing support to clients on requirements analysis, investment justification, and visualization of services and their effect on profitability

Director, Product Design

• 2001 - 2006

• Directed large distributed team of designers and architects in Europe, Asia, and North America across multiple web based and client/server products including CRM, Call Center, Ordering and Billing systems • Utilized use case methodology to improve usability and serviceability through enhanced screen design, workflow and efficient user interfaces to develop award winning CRM product line; multiple awards in 2003, 2005 & 2007 including Gartner Excellence Award and Internet & Telephony Magazine “Product of the Year” • Provided architectural direction to ensure performance, scalability, and human factors optimization • Ensured product compliance with i18n, 508 and coding standards Show less

Sr. Manager, Corporate Sales Engineering

• 2000 - 2001

Division purchased by Amdocs • Managed team to create a prototype for CRM and Call Center thin client applications • Provided product vision presentations to customers and sales teams and led team in the development of demonstration tools used by 200+ sales engineers Division purchased by Amdocs • Managed team to create a prototype for CRM and Call Center thin client applications • Provided product vision presentations to customers and sales teams and led team in the development of demonstration tools used by 200+ sales engineers

Lead Corporate Sales Engineer

• 1999 - 2001

Company sold to Nortel • Supported key account customer visits to include demonstrations and product roadmap presentations and trained sales teams on new releases, hardware requirements, and competition • Created a GUI based toolkit for bulk updating and editing of data within the Clarify CRM database Company sold to Nortel • Supported key account customer visits to include demonstrations and product roadmap presentations and trained sales teams on new releases, hardware requirements, and competition • Created a GUI based toolkit for bulk updating and editing of data within the Clarify CRM database

Product Development

• 1997 - 1999

• Led development and ongoing maintenance of CRM and Knowledge Management software products • Designed and implemented software “intranet-in-a-box” solution and managed custom development • Led development and ongoing maintenance of CRM and Knowledge Management software products • Designed and implemented software “intranet-in-a-box” solution and managed custom development

Chief Financial Officer

• 1992 - 1997

• Managed P&L, balance sheet, FOREX, general ledger, and cash flow management for U.S. Division of a leading European based specialty paper products company • Led implementation, product development and quality assurance for internal IT, developed and integrated ERP/CRM applications, and integrated cash flow and supply chain systems; including acquisitions • Managed P&L, balance sheet, FOREX, general ledger, and cash flow management for U.S. Division of a leading European based specialty paper products company • Led implementation, product development and quality assurance for internal IT, developed and integrated ERP/CRM applications, and integrated cash flow and supply chain systems; including acquisitions

Controller

• 1987 - 1992

Company sold to Sihl • Managed corporate finance and auditing functions and structured internal systems and procedures in functional areas including purchasing, inventory control, and production management Customer Service Manager • Managed customer and vendor contracts, coordinated domestic and international shipments, developed marketing collateral, and managed account teams Company sold to Sihl • Managed corporate finance and auditing functions and structured internal systems and procedures in functional areas including purchasing, inventory control, and production management Customer Service Manager • Managed customer and vendor contracts, coordinated domestic and international shipments, developed marketing collateral, and managed account teams