Network Engineer

• Jul 2020 - Present

Administer and deploy network infrastructure. Monitor and troubleshoot issues. Manage and create new and old network security policy. Implement automation where ever possible. AWS Cloud network admin. Working on cloud network certification. Administer and deploy network infrastructure. Monitor and troubleshoot issues. Manage and create new and old network security policy. Implement automation where ever possible. AWS Cloud network admin. Working on cloud network certification.

Tier 2 Tech Analyst

• Dec 2015 - Jul 2020

Manage and maintain server farms, maintain VMs, manage and maintain server hosted applications, manage and maintain images (via Ghost software) for network PCs/laptop/thin clients, Push driver/OS/security updates via Landesk network admin application, audit new site, order hardware for new site, install hardware and add new site hardware to domain (via active directory and ensuring hardware passes network health checks by encrypting and storing bitlocker keys on server), setup and configure sonicwall (firewall) and maintain new site, maintaining security cameras throughout national company, maintaining and managing backup systems to include DR site, manage multiple projects timelines by syncing them with customers timelines, manage travel and accommodations for work traveling for install and maintenance. Show less

Network Engineer

• Jul 2015 - Dec 2015

Monitor entire Army Reserve network for stability/bandwidth usage/errors or problems and troubleshoot problems. Manage/troubleshoot tickets from other engineers. Create tickets for problems with applications with to much bandwidth usage to be submitted for review. Admin DHCP server and process requests for DHCP reservations. Create monthly reports of circuit activity and bandwidth usage to submit to higher management for review. Train new network engineers in policies, procedures and good practices. Brief management daily on current outages and problem tickets we may have. Assist in directing team efforts for best time and workload management. Show less

Level 1 Network Engineer

• May 2015 - Jul 2015

Using Cisco's network management tools I remedied network incidents to make sure the network of the company stays stable. If I see a trend in the issues I would submit it to higher level technicians to make an enterprise-wide change to the network scheme to fix the reoccurring issues. I used a ticketing/reporting system known as remedy on a daily basis and have a number of tickets assigned to me daily to be resolved. I would sometimes create hundreds of tickets a day and help remedy just as many along with teammates. Show less

Non Con Orderfiller

• Mar 2015 - May 2015

Network Technician

• Feb 2014 - Jan 2015

I assisted with network infrastructure and technical support services catered to the customized IT services and solutions that the customer required. Having to provide everything from network maintenance to end user application support for companies big and small my daily focus was on the customer service i delivered by making sure my quality, cleanliness and speed was the best it could be. This position taught me quite a bit about about basic network infrastructure and how it relates to day to day business. I also learned a bit about evaluating IT needs of companies big and small and how to implement those needs for the company in a money and time-saving fashion. Show less

Forward Observer

• Jan 2008 - May 2013

While in the military I learned about how important it is to take charge of your team and use them to the best of their abilities. So that the task at hand can be accomplished as quickly and efficiently as possible. Also I learned about policies and procedures the best way to create, implement and enforce them. The military requires you to be very resourceful at all times while many think they my manage your time severely many times I would be assigned tasks and left to figure all of it out on my own. All in all the military taught me how to take and delegate tasks as well as team, time and project management. I feel all of these skills and even some not mentioned carry over well to the civilian side of my career. Show less