Erin Chen

Product Designer at Policygenius Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
US

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5.0

/5.0
/ Based on 2 ratings
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Steve Benson

I had the pleasure of being Erin Chen’s manager at Badger Maps where she was a huge asset. Erin’s outstanding communication and interpersonal skills helped increase sales and drove marketing results for the team. Erin is driven and hardworking, and her skills were complemented by her careful attention to detail. In a short amount of time, she adopted the key competencies in sales and marketing needed to thrive in a fast paced environment. She is a diligent and hard worker, and never lets challenges stop her from completing a goal. Erin approaches business problems analytically, but will also roll up her sleeves to solve them. An example of this was when Erin wrote and edited great marketing content for the company's website and guest blogs in a way that increased website traffic and raised brand awareness. She was very thorough in her writing and had an eye for detail. She can juggle different initiatives while staying focused on measurable and strategic results. Erin also understands the blocking and tackling of marketing and how to grow a company’s lead funnel. Erin is a self-starter, and she consistently produced results that exceeded expectations. Erin is very easy to collaborate with and she is fantastic to work with on a team. She is truly a team player, and always manages to foster positive discussions to work through decisions. I found that Erin really brought out the best in other employees that she worked with. I was really impressed with Erin’s work and would certainly recommend her to future employers.

Timothy Jernigan

Erin is an incredibly talented Marketer who made major contributions during her internship at Badger. She analyzed some of our biggest marketing channels and led the charge on their optimization. Her writing and design skills are excellent. She wrote great content for our blog and created high-performing landing pages for our PPC campaigns, along with leading some very important projects impacting our entire marketing process. And she still found time to help and mentor other interns. I can't say enough positive things about Erin's intelligence, talent, and work ethic. She would be a valuable addition to any team.

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Experience

    • United States
    • Insurance
    • 300 - 400 Employee
    • Product Designer
      • Jul 2022 - Present

    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Experience Designer
      • Oct 2020 - Jul 2022

      Verizon Profiles Vision - Defining the foundation to a universal profile system across all Verizon’s products. Verizon Conversational Design - Connected the design and experience strategy team to define a universal strategy for Verizon’s virtual assistant experience, and prototyped future assistant scenarios. Accessibility Initiative - Led office-wide workshops on designing for accessibility, and defined the internal strategy for implementing accessibility-minded design education and practices. Verizon Innovative Learning Schools - Primary UX designer for the launch of the Verizon Innovative Learning Schools digital platform. - Coordinated with visual designers, user interviewers, content strategists, product managers, and the QA team through the initial launch and planned for Phase 2 enhancement features.

    • United States
    • Software Development
    • 1 - 100 Employee
    • Product Designer
      • Sep 2018 - Oct 2020

      - Led redesign of CU Reviews, Cornell’s course platform of over 1.7K reviews. - Restructured information architecture, designed new visual design system, leading to over 2x courses reviewed. - Worked closely with a team of product managers, designers, and developers, along with a larger design team for weekly crit. - Led redesign of CU Reviews, Cornell’s course platform of over 1.7K reviews. - Restructured information architecture, designed new visual design system, leading to over 2x courses reviewed. - Worked closely with a team of product managers, designers, and developers, along with a larger design team for weekly crit.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Campus Tour Guide
      • Jan 2018 - Oct 2020

      - Selected to represent Cornell University through the visitor relations team (5% acceptance rate). - Led groups of 25-50 guests on hour-long campus tours, assisted in producing a virtual campus tour. - Selected to represent Cornell University through the visitor relations team (5% acceptance rate). - Led groups of 25-50 guests on hour-long campus tours, assisted in producing a virtual campus tour.

    • United States
    • Financial Services
    • 700 & Above Employee
    • Product Designer
      • May 2019 - Aug 2019

      - Implemented a firm-wide contact discovery tool in collaboration with designers, engineering team, and senior management. - Managed data quality challenges of a database of over 5 million contact records. - Created user interview plans and conducted 15 user interviews across Blackstone’s business units and international offices. - Designed and prototyped new product using Adobe Xd and InVision, to be shipped to production. - Implemented a firm-wide contact discovery tool in collaboration with designers, engineering team, and senior management. - Managed data quality challenges of a database of over 5 million contact records. - Created user interview plans and conducted 15 user interviews across Blackstone’s business units and international offices. - Designed and prototyped new product using Adobe Xd and InVision, to be shipped to production.

    • United States
    • Research Services
    • 1 - 100 Employee
    • Research Assistant
      • Jun 2018 - Dec 2018

      - Wrote and designed 3 interactive lessons with Common Sense Education. - Designed onboarding flow and user documentation for an educational social media simulation tool. - Wrote and designed 3 interactive lessons with Common Sense Education. - Designed onboarding flow and user documentation for an educational social media simulation tool.

    • United States
    • Education
    • 1 - 100 Employee
    • Product Design Intern
      • Jun 2018 - Aug 2018

      - Designed and implemented the new branding style guide for a student-founded app startup. - Created rewards dashboard concept and designed the interface for customer rewards features, as part of a new 200-user brand ambassador program. - Designed and implemented the new branding style guide for a student-founded app startup. - Created rewards dashboard concept and designed the interface for customer rewards features, as part of a new 200-user brand ambassador program.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Marketing And Business Development Intern
      • Jun 2017 - Aug 2017

      - Conducted channel research to track user engagement across blogs and social media. - Strategized content for funnel optimization and assisted in design of landing pages. - Conducted channel research to track user engagement across blogs and social media. - Strategized content for funnel optimization and assisted in design of landing pages.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Statler Hotel Banquets and Conference Services Staff
      • Sep 2016 - Jan 2017

Education

  • Cornell University
    College of Arts and Sciences, Computer and Information Science
    2016 - 2020
  • DIS - Study Abroad
    Graphic Design
    2019 - 2019
  • Shrewsbury High School
    3.95
    2012 - 2016

Community

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