Experience

Chime

• United States
• Financial Services
• 700 & Above Employee

• Head of Marketing Technology & Personalization

  • Oct 2021 - Present

  San Francisco Bay Area Built and managed holistic MarTech stack supporting all channels and functions within the Marketing org. Oversaw selection and implementation of our Customer Data Platform (CDP), and overall experimentation and personalization strategy.

• Senior Marketing Operations Manager

  • Jul 2020 - Oct 2021

  San Francisco Bay Area Leveraged customer segmentation strategies (including DSML models) and subscriber management principles across multiple channels (email, push, SMS, & paid) to deliver innovative and engaging lifecycle programs with tangible business outcomes.



Credit Karma

• United States
• Consumer Services
• 700 & Above Employee

• Marketing Operations Manager

  • Feb 2018 - Jun 2020

  San Francisco, California

• Marketing Operations Analyst

  • Jan 2017 - Feb 2018

  San Francisco



LendingClub

• United States
• Financial Services
• 700 & Above Employee

• Operations Analyst

  • Mar 2015 - Dec 2016

  San Francisco

• Quality Assurance Specialist

  • Jul 2013 - Mar 2015

  San Francisco, CA



Consumer Credit Counseling Services of San Francisco

• Financial Counselor

  • Jun 2012 - Jul 2013

  San Francisco, CA Advised clients in developing strategies to resolve past and present financial concerns to help achieve financial goals.



Governor's Office of Planning and Research

• Policy and Research Assistant

  • Aug 2009 - Jan 2010

  Sacramento, CA Carried out research, drafted memos, and provided assistance on behalf of senior-level staff for the Governor of California.



U.S. Department of Justice, Office of the Solicitor General

• Intern

  • Feb 2009 - Jun 2009

  Washington D.C. Research support and briefing for DOJ attorneys on cases pending before the U.S. Supreme Court: case review, docket tracking, note-taking of Supreme Court Oral Arguments.