Experience

Pathways World School

• India
• Primary and Secondary Education
• 100 - 200 Employee

• Head - HR (Talent Acquisition and Management)

  • May 2021 - Present



Walmart

• United States
• Retail
• 700 & Above Employee

• Sr. Manager - HR

  • May 2020 - Mar 2021



KellyOCG

• United States
• Business Consulting and Services
• 700 & Above Employee

• Program Manager Talent Acquisition (Managed hiring for Walmart India)

  • Jul 2018 - Nov 2019



Max Healthcare

• India
• Hospitals and Health Care
• 700 & Above Employee

• Sr. Manager

  • Dec 2014 - Jul 2018



National Institute for Smart Government

• India
• Business Consulting and Services
• 200 - 300 Employee

• Manager - Recruitment

  • Aug 2014 - Dec 2014



Wave Infratech Pvt Ltd

• India
• Real Estate
• 400 - 500 Employee

• Manager - HR

  • Sep 2013 - Jul 2014



IndiGo (InterGlobe Aviation Ltd)

• India
• Airlines and Aviation
• 700 & Above Employee

• Asst. Manager

  • Sep 2009 - Aug 2013

   Hiring and sourcing through various channels- from PAN India.  Done Hiring from Front Level till Director. Taking care of PAN India Recruitments (Ground Staff, Cabin Crew & Support Functions). Have been involved in travelling & hiring for Cabin Crew & Ground staff. Team Management - communicating hiring needs, strategies, and results within the team and other leaders for their area of responsibility. Maintaining Cost/hire within budgeted target. Responsible for front line hiring across all verticals (IT, Admin, Training, Commercial, Finance & Flt Ops) and lateral hiring upto Director level. Actively involved in meeting with different Station Heads for understanding their process specifications. Initiating and monitoring the background verification process ensuring completion within TAT. Closely interacting with the Vendors and job portals for recruiting prospective candidates.



Keane India Ltd

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Asst. Manager (Recruitment)

  • Dec 2005 - Apr 2009

  Have handeled US hiring and Domestic IT & Non IT hiring.For India I majorly took care of Chennai, Hyderabad and NCR regions.For India hiring I was handling accounts like Supervalu, Whirlpool, Hanover & Maxim.Lead special SAP hiring projects for Keane India and BPO hiring for Keane WorldZen.For US hiring I was taking care of State & Local, Goldman Sachs and State Farm.I was also given an opportunity to handle a special team of Business Developers and Staffing Coordinators.Working with the State and Federal clients on their requisitions.Implementation and formulation of Recruitment strategy for US to US hiring.Establishing tracking system for resume submission and follow up.Made sure there is a weekly call between Jr.Recruiters & Recruiters in US, to avoid communication gaps and emphasis more on relationship building.Understanding the requisition and running a quality check on the matching resume from the Database sourced by the team.Forwarding the Qualifying candidates to the Hiring Managers.Preparing weekly reports of the team and discussing them with the Clients.Allocating requisitions to the team members.Also working as a process trainer and have successfully imparted training to 9 batches so far.REWARDSWas awarded with “Champion Award” in the month of April’06.Recently completed ‘Train the Trainer Level-1’ certification



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Executive

  • Dec 2003 - Dec 2005

  Consistently meeting the quality parameters of the program and enabling the program to meet the client efficiency metrics (Abandoned rate, AHT, Compliance etc.)Got transferred to an American Express Sales process Credit Card Registry (Pilot Batch).Also to look after the team’s Quality, DS and CRDB reports, Productivity, Conversion Rate and taking Supervisor calls.Provided In team Process and Quality based training.REWARDSWas awarded The Power Of One by the Accent Trainer and HR Spoc.Winner for making Every Second Counts “Agent Productivity”.Awarded as an “Activation Achiever” by American Express.Awarded as “Driver of Improvement” by Convergys for actively helping my team to achieve its client goals.Part of a Supp-Activation Pilot Projects to help save money for the clients and was awarded a Certificate of Excellence from Director Operations American Express.



Akiko Callnet

• Interview Co-ordinator

  • Aug 2002 - Sep 2003

  Screening and short-listing appropriate profiles from the database as well as from the response to advertisements.Co-ordinating interviews and follow-ups till the joining of the candidates.Conducting preliminary interviewsAlso Providing the Candidates with Voice and Accent Training if necessary. Screening and short-listing appropriate profiles from the database as well as from the response to advertisements.Co-ordinating interviews and follow-ups till the joining of the candidates.Conducting preliminary interviewsAlso Providing the Candidates with Voice and Accent Training if necessary.