Arlette Hanania

Project Manager at Kerr Consulting
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Houston

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Project Manager
      • Jul 2019 - Present

      Houston, Texas

    • Project Manager
      • Jul 2019 - Present

      Houston, Texas

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Technical Project Manager
      • Sep 2016 - Jul 2019

      Los Angeles, California * Responsible for the design/planning of multiple, simultaneous projects, managing internal and external resources * Prepare RFP and making sure all monthly maintenance agreements are up to date and covering several months in advance to insure revenue. * Oversee design process and arrange internal discussions before sharing with client. * Weekly update emails/meeting with clients to ensure their satisfaction and follow up on the progress of their project. * Regular meetings with… Show more * Responsible for the design/planning of multiple, simultaneous projects, managing internal and external resources * Prepare RFP and making sure all monthly maintenance agreements are up to date and covering several months in advance to insure revenue. * Oversee design process and arrange internal discussions before sharing with client. * Weekly update emails/meeting with clients to ensure their satisfaction and follow up on the progress of their project. * Regular meetings with managers and developers to monitor and evaluate the ongoing projects * Build credibility and maintain communication with clients at multiple levels. * Monitored project activities and advised staff of issues due to resource availability. * Provided delivery management to ensure customer satisfaction and reference-ability * Conducting Discovery meetings with the clients * Manage the end-to-end life cycles of projects. * Managing more than 10 projects at the same time. * Delegating work and monitoring progress. * Updating project timeline and milestones using Instagant and Asana and keeping it in line with Jira epics * On weekly basis, forecasting for the team on assigned project to reflect foretasted revenue as well as to make sure all team members are assigned to projects and busy on full time basis * on weekly basis, reconciling of all logged hours for my team on various projects. * Responsible of providing the accounting team of my invoices and the period covering each invoice for each project. * Follow up with clients on their overdue invoices and incomplete payments. * Send out weekly reports for each client stating the status of their project, the hours used, the total budget used so far and highlight the remaining, vacations and approved PTO, and updated timeline if applicable. * Update the company CRM to reflect latest updates and revenues from my clients and agreements. * Keeping Jira tasks up to date and organized within epics. Show less

    • United States
    • Software Development
    • 1 - 100 Employee
    • Project Manager
      • Aug 2015 - Sep 2016

    • Freelancing Web Designer / Project Manager
      • Oct 2008 - Sep 2016

      Los Angeles, California After having more than 11 years in Multimedia and designs and web applications, I decided to work on my own, to widen my experience even more. I served several clients in working with:  * Web design and development  * Design and prepare publications such as brochures, cards, booklets, posters and  * vinyl signs  * Consultation for new businesses in ways to market and flourish their business.

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Project Manager
      • Sep 2013 - Aug 2015

    • Executive Manager / Design Director
      • May 2006 - Sep 2008

      Amman - Jordan As per the management request, I was asked to take a leading role in managing the company and taking the place of their CEO after she left Jordan to work abroad. My duties can be summarized in:  * Accounting and payroll.  * Marketing and making sure the company has enough projects running to keep it going.  * Managing staff and making sure each is doing his job.  * Quality assurance for all outgoing projects.  * Helping staff when they are in need for support or any… Show more As per the management request, I was asked to take a leading role in managing the company and taking the place of their CEO after she left Jordan to work abroad. My duties can be summarized in:  * Accounting and payroll.  * Marketing and making sure the company has enough projects running to keep it going.  * Managing staff and making sure each is doing his job.  * Quality assurance for all outgoing projects.  * Helping staff when they are in need for support or any technical guidance.  * And any other kind of administrative and personnel issues that might appear.  * Due to lack of resources for designers I had to take the role myself in addition to the responsibilities with the position.

    • Project Manager / Director Graphic Design
      • Jul 2001 - May 2006

      * Planning work scope, analyzing the client needs and keeping in touch with the clients. * Quality Assurance for the projects and making sure that the result is what the client need. * Writing the proposals for potential clients. * Managing staff to ensure that all milestones are achieved within the agreed timeframes. * Maintaining client relationships. * Conducting weekly meetings with the staff to make sure everybody is working on schedule and discussing any issues they might… Show more * Planning work scope, analyzing the client needs and keeping in touch with the clients. * Quality Assurance for the projects and making sure that the result is what the client need. * Writing the proposals for potential clients. * Managing staff to ensure that all milestones are achieved within the agreed timeframes. * Maintaining client relationships. * Conducting weekly meetings with the staff to make sure everybody is working on schedule and discussing any issues they might have. * Managing the design department and the creative team. * Helping the designers in creative ideas. * Besides developing several projects like the interactive Flash sections in the Queen Rania Website (www.queenrania.jo), developing an interactive CD for Al Hikma Pharmaceutical. Also worked on the development of the Royal Auto Museum with all Flash Action Scripting (www.royalautomuseum.jo). * Developing two TV ads that were presented at the BBC satellite channel for MENA FN Company. * Setting up technical requirements for the projects. * Writing the proposals for potential clients. * Supervising the staff in the absence of the General Manager.

    • Graphic Designer
      • Mar 1999 - Jul 2001

      During that period, I was the main Graphic Designer and Multimedia Animator for the company, my duties were but not limited to: * Developed some Kiosks touch screen systems which were installed in several hotels around the city of Amman. * Discover Jordan CD, a comprehensive CD about Jordan in five major languages. * Besides my responsibilities to maintain on the systems developed earlier. * Producing a CD for Qatar National Bank, a CD with interactive screens and… Show more During that period, I was the main Graphic Designer and Multimedia Animator for the company, my duties were but not limited to: * Developed some Kiosks touch screen systems which were installed in several hotels around the city of Amman. * Discover Jordan CD, a comprehensive CD about Jordan in five major languages. * Besides my responsibilities to maintain on the systems developed earlier. * Producing a CD for Qatar National Bank, a CD with interactive screens and narrations. * Development of the Doha Islamic Summit CD held in Qatar in 2000, and participating in the development of the Web Site for that project. * Developing presentations for various clients, and updating previous work done by Qatar Info, besides being responsible of the employees work and making sure they are following the schedule. * I managed to develop new skills on working on Final Cut Pro software, software for editing and producing videos and video clips. * Create designs and buttons for web applications * Assist with project planning and usability testing * Create and supervise design of digitized images, banners, bullets, charts, image maps and other graphics to enhance site appearance * Creating graphics, templates, layouts, themes, and visual promotions * Participate in external and internal meetings with clients, management and development teams. * Collaborate and communicate with members of the development and Marketing teams * Apply knowledge of programming techniques and computer internet systems * Oversaw daily operations and took charge in the absence of Project Manager.

    • Staff Programmer
      • Mar 1997 - Mar 1999

      * Handled database and Web site programming tasks (primarily using Microsoft Access, MS SQL, .Net, HTML and CSS), * Created web sites and documentation, to manage various projects. * Train, guide and supervise junior programmers. * Developed several information systems utilizing Macromedia Director, Access 2.0 and Access 8.0, particularly in the design, implementation and client support for the listed but not limited to systems: o Cuisine System for Yesterdays Restaurant & Bar… Show more * Handled database and Web site programming tasks (primarily using Microsoft Access, MS SQL, .Net, HTML and CSS), * Created web sites and documentation, to manage various projects. * Train, guide and supervise junior programmers. * Developed several information systems utilizing Macromedia Director, Access 2.0 and Access 8.0, particularly in the design, implementation and client support for the listed but not limited to systems: o Cuisine System for Yesterdays Restaurant & Bar, Tawaheen Al Hawa Restaurant, Mamamia Restaurant and thirty Something restaurant. o Dental Clinic System o Worked partially as a part of a team who was responsible for managing and evaluating an automated express system based on using SQL Server with Access environment. o Orders and Sales System. o Tourism multimedia CD for a French company in France ‘Quartier Libre’ o Noor Al Hussein Foundation “New Perspectives for Development” CD, a project for Her Majesty Queen Noor Al Hussein the Queen of Jordan. o Payroll system. o Group Quotation System for a tourism company. o Sales and Inventory System for a car dealing company “NISSAN”. * As well my responsibilities were extended to cover the maintenance of the systems developed by me and by other programmers.

Education

  • Princess Sumaya University
    Bsc, Computer Science
    1992 - 1996

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