Melody Chen

Senior Client Service Associate at BoardRoom Australia
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Sydney Area, AU
Languages
  • English Professional working proficiency
  • Mandarin Native or bilingual proficiency

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Experience

    • Australia
    • Financial Services
    • 1 - 100 Employee
    • Senior Client Service Associate
      • Sep 2022 - Present

    • Bermuda
    • Financial Services
    • 700 & Above Employee
    • Portfolio Administrator
      • Apr 2021 - Sep 2022

      • Utilise multiple systems for accurate portfolio asset administration • Provide periodic financial reports in enhancing investment services • Maintain database with support to the investor, client, fund manager • Prepare daily reconciliations including transaction settlement, secure payments • Collaborate with team and department in facilitating the operational procedures • Utilise multiple systems for accurate portfolio asset administration • Provide periodic financial reports in enhancing investment services • Maintain database with support to the investor, client, fund manager • Prepare daily reconciliations including transaction settlement, secure payments • Collaborate with team and department in facilitating the operational procedures

    • Australia
    • Financial Services
    • 1 - 100 Employee
    • Operation Assistant Intern
      • Aug 2019 - Nov 2019

      • Create, organize weekly business reports and meetings • Assist customer service administration and office general running • Review, identify documentation discrepancies under standard operation procedures • Collaborate with the internal team on supporting the following financial transactions • Manage, update Asia-Pacific market area financial service accounts in the database system • Create, organize weekly business reports and meetings • Assist customer service administration and office general running • Review, identify documentation discrepancies under standard operation procedures • Collaborate with the internal team on supporting the following financial transactions • Manage, update Asia-Pacific market area financial service accounts in the database system

  • Tax Ideas Accounting Firm
    • Sydney, New South Wales, Australia
    • Administrative Assistant Intern
      • Feb 2019 - Apr 2019

      • Greet, assist the visitors and clients daily • Reply, relay telephone, email and office system messages • Design, update marketing campaigns on multiple channels • Archive, organize database in online and manual office system • Complete daily task checklist on schedule with teamwork • Greet, assist the visitors and clients daily • Reply, relay telephone, email and office system messages • Design, update marketing campaigns on multiple channels • Archive, organize database in online and manual office system • Complete daily task checklist on schedule with teamwork

    • Retail Salesperson
      • Aug 2018 - Oct 2018

      • Organize and display the jewelry accessories to diversified people • Drive results and exceed sales targets with efficiency • Organize and display the jewelry accessories to diversified people • Drive results and exceed sales targets with efficiency

Education

  • University of Sydney
    Master's degree, Finance and Marketing
    2017 - 2019
  • University College Dublin
    Bachelor of Business Studies (Honors) in Finance
    2013 - 2017

Community

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