Melody Chen
Senior Client Service Associate at BoardRoom Australia- Claim this Profile
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English Professional working proficiency
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Mandarin Native or bilingual proficiency
Topline Score
Bio
Experience
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BoardRoom Australia
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Australia
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Financial Services
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1 - 100 Employee
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Senior Client Service Associate
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Sep 2022 - Present
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Apex Group Ltd
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Bermuda
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Financial Services
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700 & Above Employee
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Portfolio Administrator
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Apr 2021 - Sep 2022
• Utilise multiple systems for accurate portfolio asset administration • Provide periodic financial reports in enhancing investment services • Maintain database with support to the investor, client, fund manager • Prepare daily reconciliations including transaction settlement, secure payments • Collaborate with team and department in facilitating the operational procedures • Utilise multiple systems for accurate portfolio asset administration • Provide periodic financial reports in enhancing investment services • Maintain database with support to the investor, client, fund manager • Prepare daily reconciliations including transaction settlement, secure payments • Collaborate with team and department in facilitating the operational procedures
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The One Holdings Group
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Australia
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Financial Services
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1 - 100 Employee
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Operation Assistant Intern
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Aug 2019 - Nov 2019
• Create, organize weekly business reports and meetings • Assist customer service administration and office general running • Review, identify documentation discrepancies under standard operation procedures • Collaborate with the internal team on supporting the following financial transactions • Manage, update Asia-Pacific market area financial service accounts in the database system • Create, organize weekly business reports and meetings • Assist customer service administration and office general running • Review, identify documentation discrepancies under standard operation procedures • Collaborate with the internal team on supporting the following financial transactions • Manage, update Asia-Pacific market area financial service accounts in the database system
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Tax Ideas Accounting Firm
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Sydney, New South Wales, Australia
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Administrative Assistant Intern
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Feb 2019 - Apr 2019
• Greet, assist the visitors and clients daily • Reply, relay telephone, email and office system messages • Design, update marketing campaigns on multiple channels • Archive, organize database in online and manual office system • Complete daily task checklist on schedule with teamwork • Greet, assist the visitors and clients daily • Reply, relay telephone, email and office system messages • Design, update marketing campaigns on multiple channels • Archive, organize database in online and manual office system • Complete daily task checklist on schedule with teamwork
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Retail Salesperson
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Aug 2018 - Oct 2018
• Organize and display the jewelry accessories to diversified people • Drive results and exceed sales targets with efficiency • Organize and display the jewelry accessories to diversified people • Drive results and exceed sales targets with efficiency
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Education
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University of Sydney
Master's degree, Finance and Marketing -
University College Dublin
Bachelor of Business Studies (Honors) in Finance