Sr. Manager - System Engineering

• Jul 2018 - Present

Sr. Solutions Architect

• Jul 2016 - Jul 2018

Responsibilities :As an experienced technology professional with field sales experience, provides pre-sales technical support of the sales process across Citrix Products and Solutions.Provides a role within the sales teams in assessing potential application of Citrix products to meet customer’s business needs.Conduct product demonstrations and technical presentations remotely or at customer locations/Citrix facilities on Citrix products value propositionHas ability to build complex,multi-product proof of concept solutions for customer evaluations as part of a sales engagement process.Leverages product knowledge to provide technical Citrix Expertise to internal sales teams, CSA/SI partners and end usersDevelop customer requirements that map to Citrix solutions, assists with overcoming technical and competitive objections, and accelerates technical evaluation component of sales cycle to close deals.Leverages the consultative sales process to prospective users to determine product capability assessment and validation as it applies to the technical sales process.Works on issues that impact design/selling success or address future concepts, products or technologies.Creates formal networks with key decision makers in assigned accounts.Serves as an external spokesperson and evangelist for Citrix’s vision and associated technologies.Ability to leverage partners as the fulfilment channel while working with Citrix end user accounts on IT initiatives.Provide regular and efficient updates on assigned accounts to sales engineering management.Consistently provides contribution to the broader team’s technical mindshare RFI and RFP process

Principal consultant (Citrix)

• Jul 2014 - Jun 2016

1: Conducted in-depth meetings to understand customer's technology and support requirements2: Reviewed customer's legacy Citrix implementation and assist them in understanding the benefit of proposed new solution. 3: Assisted project manager in creating Scope-of-work, technical inputs and man day estimation. 4: Determined infrastructure specifications and requirements i.e. storage, networks and security etc.5: Provided architectural design and implementation for Citrix & 20,000 Google Chrome book project.

Technical Relationship Manager (TRM)

• Jun 2010 - Jun 2014

TRM is a highly trained single point of contact expert who is intimately familiar with customer's Citrix infrastructure and will proactively manage customer's account to optimize their Citrix deployment, troubleshoot and resolve complex issues.http://www.citrix.com/support/programs/software-support/technical-relationship-management.html

SME - Advisory Technical Services Professional - Citrix

• Nov 2009 - Jun 2010

ROLES AND RESPONSIBILITY: 1. Conducting in-depth meeting with customer to understand citrix requirements in different lines of business.2. Server sizing, estimation for man power and time for project implementation.3. Application compatibility analysis load testing.4. Project documentation and creation of run book.5. Creating SOP for the project and hand over to support team.6. Complete operational readiness tasks and ensure production acceptance criteria are met7. Complete build and handover documentation for delivery/support (BAU) teams.8. Follow ITIL process as guided by client change management process.9. Participate in change management meeting and justify the changes.10. Problem and incident analysis and finding the way to overcome it.

Team Lead

• Jun 2008 - Nov 2009

ROLES AND RESPONSIBILITY:1. Leading the citrix/windows support engineers team for SIDBI Bank.2. Troubleshooting citrix issues with the help of ticketing tool remedy.3. Installation of new Citrix servers through citrix installation manager.4. Migration of Citrix servers to xenserver virtual environment.5. Daily maintenance of the full windows infrastructure including the hardware and operating system maintenance.6. Daily health checkup by using Citrix resource manager and custom script.7. Maintaining of the Citrix Test, Development and Production environment.8. Building Service improvement plan and site specific SOP documentations.9. Health check for windows Active directory, DNS, DHCP server.10. Consolidation of distributed AD into one forest.

Sr. System Engineer

• Apr 2007 - Jun 2008

ROLES AND RESPONSIBILITY:1. Team member in CITI Bank (NA) citrix migration project.2. Conducting in-depth meeting with business vertical to understand their technology requirements, 3. Server sizing, estimation for man days and time for project implementation.4. Coordination in server buildup, and verification the post OS build.5. Citrix server installation as per SOE and did the maker/checker roles.6. Application compatibility analysis load testing.7. Pilot project implementation and troubleshooting.8. Complete operational readiness tasks and ensure production acceptance criteria are met9. Complete build and handover documentation for delivery/support (BAU) teams.10. With proper justification in change meeting move server into production.

System Engineer

• Jun 2004 - Apr 2007

Roles and responsibility:Conducting in-depth meeting with business lead to understand their technology requirements of customer.Provide the Proof-of-concept (POC) for Citrix PS 4.0 and Tarantella.Application dependency and compatibility test.Comparing application delivery on different virtualization technologies.Server sizing, Creating bill of material.Telephonic and onsite support. Project Details:-Indian farmers fertilizer cooperation [effco] Luxor Group.Railway protection force (RPF)

Project Manager - Network

• Jun 2002 - Mar 2004

1. Conducting in-depth meeting with business lead to understand their technology requirements of customer.2. Design the network topology.3. Lead the implementation team in laying the Ethernet cable.4. Cable and network testing.5. Security systems (CCTV,RF reader) installation and configuration.6. Windows OS migration from Windows NT to Windows 2000 server.7. Desktop migration from Windows 98 and 2000 to Windows XP.8. Installation of other software on migrated desktop.9. AV/patch management.10. Data backup / restoration from MS SQL server.PROJECT DETAILS:-• GAIL INDIA LTD. NEW DELHI.• ELECTRONIC CORPORATION OF INDIA LTD (ECIL), HYDERABAD.• NFC, HYDERABAD, • PARLIAMENT HOUSE, NEW DELHI.