Manager

• May 2022 - Present

Principal Consultant

• Nov 2021 - May 2022

Senior Salesforce Consultant

• Feb 2021 - Nov 2021

We are Salesforce purists. Ventas Consulting is a Salesforce consulting firm based in Dallas with another office in Austin. Our sole focus is to help Salesforce customers use the platform to match their specific business needs. We provide implementation, integration & custom development and ongoing technical support services to clients throughout Texas and the surrounding region. What makes Ventas unique in the crowded world of consulting are two things: We only do Salesforce. And secondly all of our people are full time employees of Ventas and we all live and work in Texas. Our Certified Salesforce Consultants have extensive business experience in marketing, sales, and customer service with the technical expertise to build the best solution for your business. Our experts love a challenge and will go the extra-mile to make sure your project is on time, on budget and exactly what was promised. Show less

Implementation Specialist

• Jul 2019 - Jan 2021

• Coordinated and planned roll out schedule to all of the region managers to roll out the ARES field mobility software throughout the company. • Documented and tracked enhancement request throughout the product development lifecycle. • Planned and coordinated unit acceptance testing and evaluations throughout the project’s lifecycle. • Managed and designed training documentation to be utilize during the rollout process. • Gathered and documented system requirements from various offices and regions throughout Acuren and coordinated with the ARES team to plan, develop and design solutions that met their needs. • Managed, configured and trained end users on multiple modules within the ARES suite. Show less

Implementation Project Manager

• Jan 2014 - Jul 2019

• Lead and managed various software implementations varying in size and scope onto Field FX which is built on force.com platform. The implementations varied in size from 40 users to upwards of 2000+ users. . • Developed and managed change management process across multi-functional organizations. • Documented and tracked enhancement request throughout the product development lifecycle. • Planned and coordinated unit acceptance testing and evaluations throughout the projects lifecycle. • Managed and designed training documentation to be utilized during training session and employee on boarding process. • Advised clients on opportunities within the software to help improve the organizations Return On Investment (ROI) • Managed and configured multiple clients Salesforce environments using declarative, APEX coding, Visulforce , and HTML Design. • Gathered system requirements from clients and coordinated with our developers to develop and design a solution the meets the clients needs. Show less

Software Configuration Manager

• Apr 2013 - Dec 2013

• Identified the attributes of software at various points in time, and perform systematic changes to the identified attributes for the purpose of maintaining software integrity and performance throughout the software life cycle.• Coordinated and tracked the best solution for handling changes in software and hardware and how that change will impact the clients.• Performed and managed configurations setups during and following the Implementation phase by identifying the changes that need to be made and defining every aspect of a configuration and how it will affect the clients business processes. • Managed client configuration changes and coordinate the approval stages required to change the setups with in the software with the clients management and leadership staff.• Recorded and reported on the configuration change management associated with each configuration software implementation with both the senior leadership within CSI as well as the within the clients organization Show less

Software Consultant

• Jun 2011 - Apr 2013

• Tailored total solutions to the specific client needs, regardless of the size of the organization.• Analyzed clients’ fundamental issues and leveraged their goals to drive profound change in their organization.• Applied a proven process to every project to ensure the client gets the most from their technological investment.• Served as a software consultant for multiple health and fitness clubs and recreation centers across the United States.• Used education, reinforcement, and continuous learning teaching standards to achieve maximum user adoption and to ensure that client staff can maintain and optimize the software system. • Worked with clients to recommend the most appropriate and flexible education strategies and training options.• Managed the implementation of Club Management and Membership Management Software designed for health and fitness facilities, campus recreation centers, wellness centers, JCC YMCA organizations, and parks and recreation departments throughout the US and Canada. Show less

Prophet Instructor Team Lead

• May 2007 - Jun 2011

• Produced detailed situation reports to help drive the efficiency and effectiveness of the training programs. • Established, reviewed, and Incorporated policies/procedures, and lesson plans to ensure training continually meets all goals and objectives. • Spearhead the performance of numerous verification and validation processes for the Spiral 1 intelligence system, including utilizing signals external metadata and Geo-spatial metadata to complete system analyses • Served as the primary instructor for the Prophet control system at military installations across the U.S. • Functioned as the lead analyst on the customer test of the Prophet Spiral system executed by the Intelligence Electronic Warfare Test Directorate. • Specialized experience in, systems testing and evaluation and performance management methods sufficient to plan and conduct security accreditation reviews installed systems and/or networks. Show less

Electronic Warfare Signals Intelligence Analyst

• Jan 2003 - Jan 2007

• Led a diverse, cross-functional team to operate an Electronic Warfare Prophet system and delivered comprehensive intelligence analysis and support during Operation Enduring Freedom. • Directed multiple aspects of intelligence operations for 20 soldiers in the cryptologic support group watch section; including designing electronic intelligence training requirements for CSG job qualification standards • Designed and deployed an enhanced Request For Information tracking system that were used to track requirements from USAREUR and USEUCOM in a time-sensitive environment. • Developed and distributed time-sensitive reports to support USAREUR G2 intelligence requirements, USEUCOM indications and warnings, continual situation awareness, and force protection requirements. • Served as the team leader on 75 low-level voice intercept combat missions, as well as serving as the CSG Master Trainer on all intelligence systems within the CSG. • Devised an enhanced training course for newly assigned soldiers that cut training time by 50%. Show less

71L- Administrative Specialist:.

• Jan 2001 - Jan 2003

• Created comprehensive standard operating procedures for all brigade personnel actions and functions • Oversaw the timely and accurate processing of all travel orders and vouchers to ensure continual alignment with the joint travel regulations. • Trained, managed, and mentored 60+ soldiers enlisted in the delayed entry program. • Created comprehensive standard operating procedures for all brigade personnel actions and functions • Oversaw the timely and accurate processing of all travel orders and vouchers to ensure continual alignment with the joint travel regulations. • Trained, managed, and mentored 60+ soldiers enlisted in the delayed entry program.