Christina Bigby
Sales Support Specialist | Salesforce Administrator at Croesus- Claim this Profile
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English Native or bilingual proficiency
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French Native or bilingual proficiency
Topline Score
Bio
Credentials
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Professional Scrum Product Owner™ I (PSPO I)
Scrum.orgFeb, 2023- Nov, 2024 -
Salesforce Administrator Certificate
NYU Tandon School of EngineeringJan, 2023- Nov, 2024 -
Salesforce Certified Administrator (SCA)
SalesforceJan, 2023- Nov, 2024 -
Certified Tester Foundation Level (CTFL)
Canadian Software Testing Board (CSTB)Mar, 2017- Nov, 2024 -
Data Visualization and Communication with Tableau
Coursera Course CertificatesJan, 2016- Nov, 2024 -
Mastering Data Analysis in Excel
Coursera Course CertificatesDec, 2015- Nov, 2024 -
Business Metrics for Data-Driven Companies
Coursera Verified CertificatesNov, 2015- Nov, 2024
Experience
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Croesus
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Canada
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Software Development
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100 - 200 Employee
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Sales Support Specialist | Salesforce Administrator
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Mar 2022 - Present
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Data Analyst
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Mar 2018 - Mar 2022
Worked with developers and client stakeholders in an agile environment to manage client data and integrate new clients into the Croesus environment
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Application and Data Consultant
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Mar 2017 - Mar 2018
Acted as client advocate for Croesus onboarding projects. Assisted with multiple aspects of the process, including data mapping and quality assurance, and communication and support to application end-users.
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Application and Data Analyst
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Aug 2013 - Mar 2018
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U.S. Bank
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United States
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Banking
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700 & Above Employee
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Customer Service Representative (French/English)
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Oct 2011 - Jul 2013
Assisted corporate credit card holders with account information, payment inquiries, and expense reporting, and provided technical support for US Bank Access Online payment management system website. Responsible for daily departmental audits on service accuracy, and the department representative for yearly employee communications and client service operations reviews. Assisted corporate credit card holders with account information, payment inquiries, and expense reporting, and provided technical support for US Bank Access Online payment management system website. Responsible for daily departmental audits on service accuracy, and the department representative for yearly employee communications and client service operations reviews.
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Brock University
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Canada
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Higher Education
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700 & Above Employee
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Teaching Assistant/Lab Demonstrator
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Jan 2010 - Apr 2011
Taught and provided support for course and laboratory material in-laboratory and online. Courses: Biology - Human Perspective Principles of Cellular and Molecular Biology Taught and provided support for course and laboratory material in-laboratory and online. Courses: Biology - Human Perspective Principles of Cellular and Molecular Biology
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LG Electronics
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South Korea
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Computers and Electronics Manufacturing
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700 & Above Employee
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Sales and Finance Administrator
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Apr 2009 - Aug 2009
Implemented and managed sales contract programs and payments for national and regional retailers for home electronics, home appliance and HVAC divisions. Supported clients and sales associates from regional offices with finance and contract program related matters. Implemented and managed sales contract programs and payments for national and regional retailers for home electronics, home appliance and HVAC divisions. Supported clients and sales associates from regional offices with finance and contract program related matters.
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Education
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2009 - 2011
Brock University
Master of Science (M.Sc.), Biotechnology -
2007 - 2008
Seneca College of Applied Arts and Technology
Certificate, Bioinformatics -
2003 - 2007
Bishop's University
Honours Bachelor of Science (B.Sc.), Biochemistry
Community
