Sandeep Kaur

Senior Data Delivery Specialist at medchart
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA

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5.0

/5.0
/ Based on 2 ratings
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Mohammed Kaleem

I have known Sandy for many years and I can confidently say that she would be an asset to any team she was apart of. Sandy is a driven, creative, and intelligent individual whom will never back from a challenge. With any project, she takes the time to make herself knowledgeable to ensure she puts forth her best effort to ensure she delivers a product/service with the highest quality. Sandy is also a great colleague to be around. Her attitude is contagious and she always takes the time to check in on her teammates to ensure they are in the position to succeed as well. There is no doubt that Sandy would succeed in a position of leadership or with leadership potential and I would never hesitate to recommend her.

Rupinder Gill, PhD, CHRL

I know Sandeep since May 2019 when she was a student in my MGMT 6044 - Compensation and Rewards Strategy class for Graduate Certificate in Human Resource Management program at Fanshawe College, London Ontario. She is very detail oriented, has excellent written and verbal communication skills that were demonstrated through online and in-class discussions, presentation and assignment submissions. She also worked on a term project in a group to propose a new compensation strategy for a company and was great at problem solving and teamwork. I wish her all the success in her future career and feel free to contact me for more information.

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Experience

    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Data Delivery Specialist
      • Oct 2021 - Present

      Collect, analyze, and transfer electronic health records between health care providers, clinics, law firms, insurance companies etc. and supports the team in achieving revenue targets, reducing customer churn, and ramping current accounts.Process requests within internal turnaround time standards and use tools such as violation letters, FAQs, custom authorizations, and health legislation to ensure compliance with applicable laws and legislation.Responsible for addressing escalated financial matters including negotiations, refunds, re-issuing of payments and cheque concerns by contacting providers using phone, email, and fax. Show less

    • Medical Records Processing Specialist
      • Mar 2021 - Oct 2021

      Abstracted, assembled, and analyzed clinical data and related demographic information from health records according to established policies and procedures.Monitored portals and external record retrieval companies to ensure timely record retrieval and resolved client's issues by phone, emails, fax, chat etc.

    • Canada
    • Hospitals and Health Care
    • 700 & Above Employee
    • Epic Support Staff
      • Oct 2021 - Dec 2021

      Provided one-on-one support to clinicians and professional staff with new clinical information system in various areas of the hospital by providing exceptional communication and customer service skills. Identified and resolved issues for end users, escalated when required in line with the identified escalation process. Provided one-on-one support to clinicians and professional staff with new clinical information system in various areas of the hospital by providing exceptional communication and customer service skills. Identified and resolved issues for end users, escalated when required in line with the identified escalation process.

    • United States
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • Technical Support Advisor
      • Nov 2019 - Mar 2021

      Vendor: Concentrix Communicated with users of personal computer/handheld devices over the phone, chat and emails when they encounter difficulties with software, networking, and operating system for the purpose of determining, documenting, and resolving the problems that they experience. Provided user support, including procedural documentation and relevant reports that can be used by end- user for any subsequent issues. Diagnosed and solved software faults; troubleshoot system and network problems and improve system performance by identifying problems and recommending changes to users. Used a visualizer/emulator, determine the nature of the problem experienced by users, and/or guide users through a resolution to the problem they experience. Show less

    • Canada
    • Higher Education
    • 200 - 300 Employee
    • Front Desk Staff
      • Jul 2018 - Sep 2019

      Vendor: Garda World Provided quality customer service through phone calls, emails and in person interactions to university management and students after accurately verifying information, incidents, and updated information databases, as necessary. Effectively demonstrated, communicated, and documented reports on the company portal. Participated and actively engaged in periodic team meetings for changes and improvements. Protected staff, patients and visitors and ensure that all hospital and surrounding property is safe and secure and assisted clients with room bookings, travel bookings, Airbnb bookings, campus tours, parking enforcement, student residence desk support. Show less

Education

  • Fanshawe College
    Human Resources Management, Business
    2019 - 2019
  • Fanshawe College
    Health systems management, Information Technology
    2018 - 2018
  • Maharishi Markandeshwar University, Mullana
    Bachelor of Dental Surgery, Dentistry
    2012 - 2017

Community

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