Experience

Monster Government Solutions

• United States
• Human Resources Services
• 1 - 100 Employee

• Senior Business Analyst

  • 2019 - Present



Ohio Department of Commerce

• United States
• Government Administration
• 100 - 200 Employee

• Business Systems Analyst

  • 2017 - 2019

  Business Analyst working on the development and implementation of the Medical Marijuana Control Program (MMCP) for the Ohio Department of Commerce. Member of a small nimble team responsible for developing, defining and documenting business requirements, and working with the project vendor development team to understand and develop the application using the Salesforce platform. Business Analyst working on the development and implementation of the Medical Marijuana Control Program (MMCP) for the Ohio Department of Commerce. Member of a small nimble team responsible for developing, defining and documenting business requirements, and working with the project vendor development team to understand and develop the application using the Salesforce platform.



CGI

• Canada
• IT Services and IT Consulting
• 700 & Above Employee

• Consultant

  • 2008 - 2017

  Business Analyst on a large-scale statewide Child Eligibility and Authorization System project. Member of a team responsible for testing new software releases, validating and documenting business and system requirements; developing scenarios and testing criteria for use during system, regression, and user acceptance testing. Previous Assignment: Business Analyst on a large-scale statewide Child Care Statewide Payment System project. I was part of a team responsible for defining, validating and documenting business and system requirements; developing scenarios and testing criteria for use during regression, system and user acceptance testing. I was also tasked with performing & documenting regression and system testing results. Previous Assignment: Business Analyst on a major redesign effort for a statewide child care rating system. I was responsible for engaging the client’s management team, process owners, and end-users to obtain a clear understanding of the future goals and objectives of the Step-Up Program. I led JAD sessions to elicit specific functionality, and define, validate and document business and system requirements related to the redesigned web site. I also performed detailed web and database design for the proposed enhancements. Show less



Independent

• Columbus, Ohio Area

• Independent Consultant

  • 2007 - 2008

  As the Project Lead, I was engaged as a consultant to work with a mid-size retail company to lead the evaluation, selection, and implementation of a Customer Relationship Management (CRM) solution. I was responsible for defining and documenting the business landscape, current situation and the desired state, as well as high level project objectives, deliverables and success criteria. I also conducted stakeholder and end-user interviews to determine functional and non-functional requirements, as well as identifying improvements to the current business process. Show less



Daimler Chrysler

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Sr. Business Analyst

  • 2000 - 2005

  I served as Project Manager, Senior Business Analyst and Developer. Responsible for working with the client to define and document business process changes for the user community, and define requirements and technical specifications for modifications to the application suite of over a dozen applications. Technical Environment: Lotus Notes Development, MS VBA, COBOL, JCL, DB2 I served as Project Manager, Senior Business Analyst and Developer. Responsible for working with the client to define and document business process changes for the user community, and define requirements and technical specifications for modifications to the application suite of over a dozen applications. Technical Environment: Lotus Notes Development, MS VBA, COBOL, JCL, DB2



Enterprise Consulting Group

• Southfield, Michigan

• Sr. Systems Consultant

  • 1994 - 1999

  As a Senior Systems Consultant, I worked on numerous engagements with various clients as a consultant and developer to analyze business processes and implement client/server groupware based solutions. I developed a groupware end-user training class which was used as the template for multiple client engagements. I worked as part of a team which developed and documented “Best Practices” for groupware application development. Technical Environment: Lotus Notes Development, MS Project, MS Word, MS Excel, MS Visio, MS PowerPoint Show less



Electronic Data Systems

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Systems Engineer

  • 1993 - 1994

  As a Team Member and Systems Engineer on the Lotus Notes Center of Knowledge (CoK), I worked with various General Motors clients as a Consultant to analyze business processes and implement client/server groupware based solutions. I also served on the Lotus Notes Help Desk as a Consultant, helping other Electronic Data Systems engineers with Lotus Notes application development/end-user support issues.Technical Environment: Lotus Notes Development, MS Project, MS Office

• Systems Engineer

  • Jul 1988 - Dec 1992

  As a Systems Engineer on the Chevrolet Account, I served as the primary support engineer for multiple Vehicle Information System (VIS) mainframe based subsystems. My duties included 24 hour on-call production support, customer inquiries, application enhancement analysis, design, development, construction, testing, implementation and end-user training.Technical Environment: COBOL, PL/1, JCL, TSO/ISPF, IBM Batch Utilities, FILE-AID/SPF, CA-EASYTRIEVE, MS Office