Richard Carter

Enterprise Consultant Manager at Blue Horseshoe
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Contact Information
us****@****om
(386) 825-5501
Location
Carmel, Indiana, United States, IN

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Experience

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 100 - 200 Employee
    • Enterprise Consultant Manager
      • Jun 2010 - Present

      Microsoft Dynamics AX functional consultant and project manager. Experience with T&L, Finance, Projects, Production and Retail modules in for AX 2009 and 2012. Ensuring customer satisfaction is very important as the BHS project team works with the client team, independent software providers, and Microsoft to implement a quality solution that meets the business needs of the client. Blue Horseshoe is a privately held solution services firm based in North America; providing expert management & strategy consulting, system design, implementation, and optimization, and distribution design services to Fortune 500 and mid-market businesses throughout the world. Show less

    • VP of Professional Services
      • 2006 - Jun 2010

      Manage product direction and development for proprietary order fulfillment package Oversee support and product implementation client packages Integration efforts to third party packages for e-commerce and retail management Various other implementations with proprietary order processing and warehouse management systems with financials. Manage product direction and development for proprietary order fulfillment package Oversee support and product implementation client packages Integration efforts to third party packages for e-commerce and retail management Various other implementations with proprietary order processing and warehouse management systems with financials.

    • Software Development
    • 1 - 100 Employee
    • VP of Client Services
      • 1998 - 2005

      Responsible for supporting 120 clients worldwide with a staff of 65Daily application support, hardware support, and product upgrade departmentsProject management for new implementations and large existing client projectsHosting of E-commerce websites and associated SLA agreementsProvide 24/7 operational logistic services to Sears for order fulfillment activities

    • VP of Application Development
      • 1996 - 1998

      Product Manager for order management and warehouse management systemOversaw staff of 50 developers, created quality control departmentApproved functional designs for product enhancements including rewrites of order entry, point of sale and order fulfillmentOversaw system integrations with various financial packages (PeopleSoft, Lawson, Great Plains, and MAS90.

    • Director of Account Management
      • 1988 - 1996

      Provided management of strategic and complex clients with a vision for enhanced ordering, fulfillment, accounting, reporting and shipping solutions to meet their marketing and revenue goals. Provided daily oversight to several account managers and teams to insure clients achieved their goals through customized and enhanced ordering, fulfillment, returns processing, purchasing, marketing, transportation processes, procedures and consulting services. Had overall P&L responsibility for group of 15 clients representing 65% of company’s revenue. Show less

    • Various Positions
      • 1983 - 1988

      Programmer/Analyst, Senior Programmer, Business Analyst for order management, warehouse management and financial systems.

Education

  • University of Indianapolis
    BS Accounting, AS Computer Technology
    1979 - 1983
  • University of Indianapolis
    Bachelor's degree in Accounting, Accounting and Computer Science

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