Iolanda Maia
Area Lead Algarve at Bookiply (part of the Holidu Group)- Claim this Profile
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Portuguese Native or bilingual proficiency
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English Full professional proficiency
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Spanish Full professional proficiency
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French Limited working proficiency
Topline Score
Bio
Credentials
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Certification of Assessment - English
International HouseOct, 2015- Oct, 2024
Experience
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Bookiply (part of the Holidu Group)
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Germany
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Internet Publishing
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200 - 300 Employee
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Area Lead Algarve
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Jun 2022 - Present
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Houst
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United Kingdom
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Real Estate
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100 - 200 Employee
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Europe Operations Lead
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Jun 2020 - Jun 2022
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Hostmaker
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United Kingdom
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Leisure, Travel & Tourism
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1 - 100 Employee
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Operations Manager, Lisbon
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Mar 2019 - Jun 2020
- Ownership of city KPIs and gross margins- Management and implementation of efficiency driven projects (such as algorithms for optimisation of drivers' rotas) - Team leadership (including in-house team and Contractors)- Vendor and external suppliers Management- Recruitment, onboarding and training of new team members
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Global Operations Manager
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Jan 2019 - Apr 2019
- Reviewing, designing and implementing business strategies, plans and procedures globally and across teams in Sprint oriented planning
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Operations Manager, Barcelona
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Oct 2017 - Dec 2018
- Overall responsibility and accountability for operational KPIs- Planning for growth, performance and evolution- Team leader (over 50 people)- Recruitment and training- Relationship with partners and suppliers
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Operations Coordinator
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Feb 2017 - Oct 2017
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Account Manager
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Jul 2016 - Aug 2017
- Management of accounts / hosts fully managed in Barcelona- Lead point of contact for any and all matters specific to the customers- Daily coordination with operations, pricing and guest communication teams to ensure the best service for fully managed accounts- Invoicing
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CGD
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Portugal
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Banking
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700 & Above Employee
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Studies and Planning
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Jan 2016 - Jun 2016
- Execution of projects and business plans - Studies and analysis for commercial area - Execution of projects and business plans - Studies and analysis for commercial area
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Ground4 Agency
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Portugal
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Retail Apparel and Fashion
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Project Manager
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Feb 2014 - Jan 2016
- Monitoring and organization of production projects in footwear, clothing and leather goods - Quality control - Business relation and negotiation with clients and suppliers - Logistics planner - Export invoicing - Monitoring and organization of production projects in footwear, clothing and leather goods - Quality control - Business relation and negotiation with clients and suppliers - Logistics planner - Export invoicing
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Decathlon Portugal
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Portugal
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Retail
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700 & Above Employee
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Sales Assistant
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Nov 2011 - May 2014
- Supply and inventory management and replacement - Control and report of sales' progression - Technical advice (running and water sports) - Personalized customer service - Supply and inventory management and replacement - Control and report of sales' progression - Technical advice (running and water sports) - Personalized customer service
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CGD
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Portugal
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Banking
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700 & Above Employee
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Administrative Assistant
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Jun 2012 - Nov 2013
- Customer service - Bank operations - Back office functions - ATM maintenance - Customer service - Bank operations - Back office functions - ATM maintenance
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MC
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Portugal
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Retail
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700 & Above Employee
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Customer Assistant
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Jul 2011 - Nov 2011
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Aquashow Park
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Recreational Facilities
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1 - 100 Employee
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Sales Assistant
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Jul 2011 - Jul 2011
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Education
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2009 - 2012
Universidade do Algarve
Bachelor’s Degree, Business Administration and Management, General -
2006 - 2009
Universidade do Algarve
Bachelor’s Degree, Biomedical Sciences, General
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