Graham Richardson
Head of Global Sales at Kara Connect- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English Native or bilingual proficiency
-
Irish Elementary proficiency
-
French Elementary proficiency
Topline Score
Bio
Conor O'Sullivan
I worked with Graham for a number of years. Over this time, he not only proved to be a fantastic culture carrier, but showed a great ability to motivate and inspire others. He has a great ability to lift the mood of an entire team during difficult times, something that helped bring the best out in his colleagues. On top of this, he is an incredibly hard worker, and someone you can always rely on.
Amy Smith
Graham has been an incredible manager to me throughout the last year at Clearco. He has provided me with a wealth of knowledge and expertise throughout our time working together that have not just assisted me with the roles I have undertaken at Clearco but are skills I will continue to use throughout my life and future career path. He is always available for a chat and will do everything in his power to find a solution to any problem or question in no time at all. I have no doubt the success I have seen in my role is a pure reflection of the time and knowledge Graham has given me throughout our time working together. Any team/company would be lucky to have Graham alongside them.
Conor O'Sullivan
I worked with Graham for a number of years. Over this time, he not only proved to be a fantastic culture carrier, but showed a great ability to motivate and inspire others. He has a great ability to lift the mood of an entire team during difficult times, something that helped bring the best out in his colleagues. On top of this, he is an incredibly hard worker, and someone you can always rely on.
Amy Smith
Graham has been an incredible manager to me throughout the last year at Clearco. He has provided me with a wealth of knowledge and expertise throughout our time working together that have not just assisted me with the roles I have undertaken at Clearco but are skills I will continue to use throughout my life and future career path. He is always available for a chat and will do everything in his power to find a solution to any problem or question in no time at all. I have no doubt the success I have seen in my role is a pure reflection of the time and knowledge Graham has given me throughout our time working together. Any team/company would be lucky to have Graham alongside them.
Conor O'Sullivan
I worked with Graham for a number of years. Over this time, he not only proved to be a fantastic culture carrier, but showed a great ability to motivate and inspire others. He has a great ability to lift the mood of an entire team during difficult times, something that helped bring the best out in his colleagues. On top of this, he is an incredibly hard worker, and someone you can always rely on.
Amy Smith
Graham has been an incredible manager to me throughout the last year at Clearco. He has provided me with a wealth of knowledge and expertise throughout our time working together that have not just assisted me with the roles I have undertaken at Clearco but are skills I will continue to use throughout my life and future career path. He is always available for a chat and will do everything in his power to find a solution to any problem or question in no time at all. I have no doubt the success I have seen in my role is a pure reflection of the time and knowledge Graham has given me throughout our time working together. Any team/company would be lucky to have Graham alongside them.
Conor O'Sullivan
I worked with Graham for a number of years. Over this time, he not only proved to be a fantastic culture carrier, but showed a great ability to motivate and inspire others. He has a great ability to lift the mood of an entire team during difficult times, something that helped bring the best out in his colleagues. On top of this, he is an incredibly hard worker, and someone you can always rely on.
Amy Smith
Graham has been an incredible manager to me throughout the last year at Clearco. He has provided me with a wealth of knowledge and expertise throughout our time working together that have not just assisted me with the roles I have undertaken at Clearco but are skills I will continue to use throughout my life and future career path. He is always available for a chat and will do everything in his power to find a solution to any problem or question in no time at all. I have no doubt the success I have seen in my role is a pure reflection of the time and knowledge Graham has given me throughout our time working together. Any team/company would be lucky to have Graham alongside them.
Credentials
-
Certified Professional Life Coach
Transformation AcademyAug, 2023- Nov, 2024 -
Advanced Persuasive Selling: Persuading Different Personality Types
LinkedInApr, 2020- Nov, 2024 -
Be More Productive: Take Small Steps, Have Big Goals
LinkedInApr, 2020- Nov, 2024 -
Career Advice from Some of the Biggest Names in Business
LinkedInApr, 2020- Nov, 2024 -
Cultivating a Growth Mindset
LinkedInApr, 2020- Nov, 2024 -
Enhancing Resilience
LinkedInApr, 2020- Nov, 2024 -
Persuasive Selling
LinkedInApr, 2020- Nov, 2024 -
Sales: Closing Strategies
LinkedInApr, 2020- Nov, 2024 -
Cold Calling Mastery
LinkedInMar, 2020- Nov, 2024 -
Negotiating: A Toolkit for Advancing Your Interests
LinkedInMar, 2020- Nov, 2024 -
Negotiation Skills
LinkedInMar, 2020- Nov, 2024 -
Selling with Stories, Part 1: What Makes a Great Story?
LinkedInMar, 2020- Nov, 2024 -
Selling with Stories, Part 2: Stories Great Sales People Tell
LinkedInMar, 2020- Nov, 2024 -
Soft Skills for Sales Professionals
LinkedInMar, 2020- Nov, 2024 -
Driving Licence
I have a full driving licence.Nov, 2008- Nov, 2024 -
ECDL
-May, 2007- Nov, 2024
Experience
-
Kara Connect
-
Iceland
-
Mental Health Care
-
1 - 100 Employee
-
Head of Global Sales
-
Mar 2023 - Present
• Building, onboarding and leading a high-performance sales team • Coaching the sales team to build a customer first sales experience • Spending time in the field with our Ideal Customer Profiles • Defining and implementing our GTM strategy • Defining key personas, strategic account planning and territory planning • Setting of sales KPIs • Mastering of the tech and tools required to deliver against KPIs • Strategically utilising our CRM to drive productivity, report on… Show more • Building, onboarding and leading a high-performance sales team • Coaching the sales team to build a customer first sales experience • Spending time in the field with our Ideal Customer Profiles • Defining and implementing our GTM strategy • Defining key personas, strategic account planning and territory planning • Setting of sales KPIs • Mastering of the tech and tools required to deliver against KPIs • Strategically utilising our CRM to drive productivity, report on forecast deal pipelines, and analyse conversion rates • Daily management of the sales team setting targets and maintaining sales performance • Rolling out MEDDIC Sales Methodology and Command of the Message framework • Constantly testing new approaches to enhance our sales pitch • Sourcing new sales tools that gives us access to potential customers in collaboration with the marketing and revenue operations team Show less • Building, onboarding and leading a high-performance sales team • Coaching the sales team to build a customer first sales experience • Spending time in the field with our Ideal Customer Profiles • Defining and implementing our GTM strategy • Defining key personas, strategic account planning and territory planning • Setting of sales KPIs • Mastering of the tech and tools required to deliver against KPIs • Strategically utilising our CRM to drive productivity, report on… Show more • Building, onboarding and leading a high-performance sales team • Coaching the sales team to build a customer first sales experience • Spending time in the field with our Ideal Customer Profiles • Defining and implementing our GTM strategy • Defining key personas, strategic account planning and territory planning • Setting of sales KPIs • Mastering of the tech and tools required to deliver against KPIs • Strategically utilising our CRM to drive productivity, report on forecast deal pipelines, and analyse conversion rates • Daily management of the sales team setting targets and maintaining sales performance • Rolling out MEDDIC Sales Methodology and Command of the Message framework • Constantly testing new approaches to enhance our sales pitch • Sourcing new sales tools that gives us access to potential customers in collaboration with the marketing and revenue operations team Show less
-
-
-
Clearco
-
Canada
-
Technology, Information and Internet
-
100 - 200 Employee
-
Sales Manager
-
Aug 2021 - Mar 2023
Managed Clearco's EMEA Sales team who were responsible for prospecting, booking meetings and closing deals. - Hired, onboarded, coached & Scaled the EMEA Sales team (4x headcount growth in less than 18 months) - Achievements: Q4 2021 - 112% to target, Q1 2022 - 104% to target, Q2 2022 - 144% to target, Q3 2022 - 116% to target, Q4 2022 - 92% to target - Clearco's first on-the-ground Sales manager in EMEA - Created a hybrid SMB BDR/ AE team - Key member of the Global Sales… Show more Managed Clearco's EMEA Sales team who were responsible for prospecting, booking meetings and closing deals. - Hired, onboarded, coached & Scaled the EMEA Sales team (4x headcount growth in less than 18 months) - Achievements: Q4 2021 - 112% to target, Q1 2022 - 104% to target, Q2 2022 - 144% to target, Q3 2022 - 116% to target, Q4 2022 - 92% to target - Clearco's first on-the-ground Sales manager in EMEA - Created a hybrid SMB BDR/ AE team - Key member of the Global Sales Team, leading the GTM strategy - Established the sales playbook and led team training (Persona/ICP selling) - Successfully launched the team and product into new EMEA markets - Worked alongside all reps negotiating with c-suite clients Skills: revenue-based financing · Funding · E-Commerce · Salesforce.com · New Business Development · Software as a Service (SaaS) · Team Management · Financial Analysis · Accounting · Leadership · Sales Show less Managed Clearco's EMEA Sales team who were responsible for prospecting, booking meetings and closing deals. - Hired, onboarded, coached & Scaled the EMEA Sales team (4x headcount growth in less than 18 months) - Achievements: Q4 2021 - 112% to target, Q1 2022 - 104% to target, Q2 2022 - 144% to target, Q3 2022 - 116% to target, Q4 2022 - 92% to target - Clearco's first on-the-ground Sales manager in EMEA - Created a hybrid SMB BDR/ AE team - Key member of the Global Sales… Show more Managed Clearco's EMEA Sales team who were responsible for prospecting, booking meetings and closing deals. - Hired, onboarded, coached & Scaled the EMEA Sales team (4x headcount growth in less than 18 months) - Achievements: Q4 2021 - 112% to target, Q1 2022 - 104% to target, Q2 2022 - 144% to target, Q3 2022 - 116% to target, Q4 2022 - 92% to target - Clearco's first on-the-ground Sales manager in EMEA - Created a hybrid SMB BDR/ AE team - Key member of the Global Sales Team, leading the GTM strategy - Established the sales playbook and led team training (Persona/ICP selling) - Successfully launched the team and product into new EMEA markets - Worked alongside all reps negotiating with c-suite clients Skills: revenue-based financing · Funding · E-Commerce · Salesforce.com · New Business Development · Software as a Service (SaaS) · Team Management · Financial Analysis · Accounting · Leadership · Sales Show less
-
-
-
CarGurus
-
United States
-
Technology, Information and Internet
-
700 & Above Employee
-
Account Executive Team Lead
-
Sep 2019 - Aug 2021
• Coached, managed performance, and developed direct reports through weekly 1-1 sessions. • Led team training, huddles, power hours, and forecast meetings. • Maintained high activity standards across the team on a daily/weekly/monthly basis. • Interviewed candidates for the A/E and SDR roles (phone and face-to-face). • Built sales rep skills for qualification, negotiation, pipeline management, and closing • Acted as Sales Manager for UK and Italian Sales… Show more • Coached, managed performance, and developed direct reports through weekly 1-1 sessions. • Led team training, huddles, power hours, and forecast meetings. • Maintained high activity standards across the team on a daily/weekly/monthly basis. • Interviewed candidates for the A/E and SDR roles (phone and face-to-face). • Built sales rep skills for qualification, negotiation, pipeline management, and closing • Acted as Sales Manager for UK and Italian Sales Teams Achievements ***Presidents Club Winner 2020*** ***Most Revenue Closed in EMEA 2020***
-
-
Senior Account Executive
-
Aug 2018 - Sep 2019
Achievements: ***Presidents Club Winner 2020*** •Most Revenue closed in EMEA in 2020 •The only fully ramped rep to hit Q3 2020 - 101% overall for the quarter - £15,830 MRR closed •CarGurus EMEA Highest Revenue Earner for July 2020 - £7,516 MRR V Target of £4,800 •CarGurus EMEA Highest Revenue Earner for April 2019 - £7,218 MRR V Target of £5,550 •CarGurus EMEA Highest Revenue Earner for May 2019 - £7,321 MRR V Target of £5,550 •CarGurus EMEA Highest Revenue Earner for… Show more Achievements: ***Presidents Club Winner 2020*** •Most Revenue closed in EMEA in 2020 •The only fully ramped rep to hit Q3 2020 - 101% overall for the quarter - £15,830 MRR closed •CarGurus EMEA Highest Revenue Earner for July 2020 - £7,516 MRR V Target of £4,800 •CarGurus EMEA Highest Revenue Earner for April 2019 - £7,218 MRR V Target of £5,550 •CarGurus EMEA Highest Revenue Earner for May 2019 - £7,321 MRR V Target of £5,550 •CarGurus EMEA Highest Revenue Earner for June 2019 - £7,635 MRR V Target of £5,550 •Q4 2018: 113% •Q1 2019: 102% ; Q2 2019: 133% - Most MRR closed in EMEA Q2 2019 (£22,174) •Mentor new starters on the team to get up to speed and become top sales reps •Field visits with new sales reps •Interviewing candidates - Screening Calls, role plays and cultural assessments •Motivating and inspiring •Holding cross team trainings (SDR and Account Management teams) •Successfully managing a book of business consisting of SMB, Mid-Market and Enterprise accounts combined •Closing SMB, Mid-Market and Enterprise deals from initial qualification, demo, trial and sale •Establishing strong relationships with clients •Working cross functionally with Account Managers, Customer Success, Billing, Legal, Marketing, Leadership •Meeting clients face to face on an ongoing basis •So far, I have participated in various sales training (ex: Sandler Sales Methodology) •I have attended various events with CarGurus in the UK and Ireland (Dublin Tech Summit etc) •Forecasting Quarterly, Monthly, weekly and daily with accuracy whilst managing deals in the different stages of sales process
-
-
-
Datadog
-
United States
-
Software Development
-
700 & Above Employee
-
Account Executive
-
Aug 2016 - Aug 2018
Datadog was listed in Forbes’ Cloud 100 and was ranked in the top ten fastest growing companies in North America in Deloitte’s 2016 Fast 500 List. Datadog is the leading service for cloud-scale monitoring. It is used by IT, operations, and development teams who build and operate applications that run on dynamic or high-scale infrastructure. Because Datadog collects metrics and events from 100+ different technologies and services out of the box, including other monitoring tools, you can… Show more Datadog was listed in Forbes’ Cloud 100 and was ranked in the top ten fastest growing companies in North America in Deloitte’s 2016 Fast 500 List. Datadog is the leading service for cloud-scale monitoring. It is used by IT, operations, and development teams who build and operate applications that run on dynamic or high-scale infrastructure. Because Datadog collects metrics and events from 100+ different technologies and services out of the box, including other monitoring tools, you can monitor your entire stack in one place, without any gaps. Datadog runs as a service in the cloud, so you can start monitoring in minutes without the need for ongoing maintenance. Show less Datadog was listed in Forbes’ Cloud 100 and was ranked in the top ten fastest growing companies in North America in Deloitte’s 2016 Fast 500 List. Datadog is the leading service for cloud-scale monitoring. It is used by IT, operations, and development teams who build and operate applications that run on dynamic or high-scale infrastructure. Because Datadog collects metrics and events from 100+ different technologies and services out of the box, including other monitoring tools, you can… Show more Datadog was listed in Forbes’ Cloud 100 and was ranked in the top ten fastest growing companies in North America in Deloitte’s 2016 Fast 500 List. Datadog is the leading service for cloud-scale monitoring. It is used by IT, operations, and development teams who build and operate applications that run on dynamic or high-scale infrastructure. Because Datadog collects metrics and events from 100+ different technologies and services out of the box, including other monitoring tools, you can monitor your entire stack in one place, without any gaps. Datadog runs as a service in the cloud, so you can start monitoring in minutes without the need for ongoing maintenance. Show less
-
-
-
Sage
-
United Kingdom
-
Software Development
-
700 & Above Employee
-
Account Executive
-
Sep 2014 - Aug 2016
- Identifying and understanding customers’ needs and key business issues. - Gathering customer information through outbound campaigns for the Irish market. - Proactively building rapport with customers. - Building a relationship and achieving a high level of collaboration with other areas of the Sage business by developing and delivering against a joint sales strategy. - Identifying and maximizing opportunities to cross sell additional products and services to… Show more - Identifying and understanding customers’ needs and key business issues. - Gathering customer information through outbound campaigns for the Irish market. - Proactively building rapport with customers. - Building a relationship and achieving a high level of collaboration with other areas of the Sage business by developing and delivering against a joint sales strategy. - Identifying and maximizing opportunities to cross sell additional products and services to existing Sage business customers - Developing opportunities daily with the intention of moving them to a successful closed sales opportunity - Co-ordinating and supporting Marketing and Sales Teams across various sales and campaigns. Reporting on results at the end of specific sales campaigns. Show less - Identifying and understanding customers’ needs and key business issues. - Gathering customer information through outbound campaigns for the Irish market. - Proactively building rapport with customers. - Building a relationship and achieving a high level of collaboration with other areas of the Sage business by developing and delivering against a joint sales strategy. - Identifying and maximizing opportunities to cross sell additional products and services to… Show more - Identifying and understanding customers’ needs and key business issues. - Gathering customer information through outbound campaigns for the Irish market. - Proactively building rapport with customers. - Building a relationship and achieving a high level of collaboration with other areas of the Sage business by developing and delivering against a joint sales strategy. - Identifying and maximizing opportunities to cross sell additional products and services to existing Sage business customers - Developing opportunities daily with the intention of moving them to a successful closed sales opportunity - Co-ordinating and supporting Marketing and Sales Teams across various sales and campaigns. Reporting on results at the end of specific sales campaigns. Show less
-
-
-
AIB
-
Ireland
-
Banking
-
700 & Above Employee
-
Relationship Manager
-
Sep 2013 - Sep 2014
Duties inlude: - Monitoring and controlling a portfolio of circa 60 SME'S alongside a Relationship Manager - Adhering daily to all regulatory and legal obligations- SME and CPC codes in particular - Analysing lending scenarios, incorporating internal & external Bank borrowings across multi product exposures - Analysing and interpreting financial accounts -Ensuring there is constant contact with the customer eg- Strong Customer Relationship Management –… Show more Duties inlude: - Monitoring and controlling a portfolio of circa 60 SME'S alongside a Relationship Manager - Adhering daily to all regulatory and legal obligations- SME and CPC codes in particular - Analysing lending scenarios, incorporating internal & external Bank borrowings across multi product exposures - Analysing and interpreting financial accounts -Ensuring there is constant contact with the customer eg- Strong Customer Relationship Management – Proactively engaging with the customer and adding value -Portfolio management, Credit & Lending Analysis – The ability to make well informed lending decisions in order to grow profitable business and to monitor credit risk through established credit and lending practices Show less Duties inlude: - Monitoring and controlling a portfolio of circa 60 SME'S alongside a Relationship Manager - Adhering daily to all regulatory and legal obligations- SME and CPC codes in particular - Analysing lending scenarios, incorporating internal & external Bank borrowings across multi product exposures - Analysing and interpreting financial accounts -Ensuring there is constant contact with the customer eg- Strong Customer Relationship Management –… Show more Duties inlude: - Monitoring and controlling a portfolio of circa 60 SME'S alongside a Relationship Manager - Adhering daily to all regulatory and legal obligations- SME and CPC codes in particular - Analysing lending scenarios, incorporating internal & external Bank borrowings across multi product exposures - Analysing and interpreting financial accounts -Ensuring there is constant contact with the customer eg- Strong Customer Relationship Management – Proactively engaging with the customer and adding value -Portfolio management, Credit & Lending Analysis – The ability to make well informed lending decisions in order to grow profitable business and to monitor credit risk through established credit and lending practices Show less
-
-
Education
-
2009 - 2013
National College of Ireland
Bachelor of Arts - BA, Business/Commerce, General
Community
