Social Media Marketing Specialist

• Jul 2021 - Present

Brand Manager Assistant

• Jun 2020 - Dec 2020

I gained substantial experience assisting with product development, new product launches as well as brand strategy, including the setting of style guides, brand guidelines, brand vision and value proposition for short as well as long term. Additionally, my communication skills helped me to maintain good relationships with colleagues and external contacts. • Brand strategy, including the setting of style guides, brand guidelines, brand vision and value proposition for short as well as long term • Assisting with product development, new product launches as well as developing new business opportunities • Management of projects related to the new visual identity of the company (graphic chart, brochures, templates) • Support and recommendations to ensure that the new visual identity is respected by employees • Coordination of creative partners to produce digital and non-digital communication materials: brief / negotiation / follow-up • Update of B2B sales kits in close collaboration with sales representatives Show less

Community manager

• Sep 2019 - Sep 2019

Community Manager

• Feb 2019 - Aug 2019

I was in charge of setting, planing and implementing the communication strategy on social media, I managed the monthly budget of sponsored content, and I draw actionable insights from data analysis. I also assisted the customer support team by responding to comments, messages, questions, and concerns expressed by users on social media.• Set, plan and implement a communication strategy on social media.• Identify and reach influencers for collaborations.• Strengthen the brand’s presence and develop the community on Instagram (+20,000subscribers over the period) and on Facebook (+ 5K like over the period).• Manage the monthly budget of sponsored content.• Reporting and monitoring of all KPIs. Show less

Student Services Coordinator

• Jun 2018 - Aug 2018

• Take a proactive approach to visitor management, building relationships with our clients and other on-site contractors, vendors and prospective students. • Answer a high volume of calls and in-person queries, maintaining a rapid response and distributing messages. • Provide information on general public transport options, tours, local hotels and restaurants and events both on campus and in Nice in general. • Take a proactive approach to visitor management, building relationships with our clients and other on-site contractors, vendors and prospective students. • Answer a high volume of calls and in-person queries, maintaining a rapid response and distributing messages. • Provide information on general public transport options, tours, local hotels and restaurants and events both on campus and in Nice in general.

Customer Service Sales Assistant

• May 2016 - Jul 2016

• Greeting and serving customers as they enter the store. • Advising and assisting customers. • Replenishing the supply of stock on the shelves. • Greeting and serving customers as they enter the store. • Advising and assisting customers. • Replenishing the supply of stock on the shelves.