Senior Information Technology Manager

• Nov 2021 - Present

Information Technology Project Management

• Nov 2021 - Sep 2023

About Skyline: Skyline Construction is a 100% employee-owned general contractor headquartered in California known for building corporate interiors, infrastructure upgrades, seismic building repositioning, ground up offices and multi-family residential projects. With annual sales of over $700 million, Skyline’s family of companies is a national service provider with multiple locations in California as well as offices in Washington, Illinois and Texas. This partnership offers a seamless… Show more About Skyline: Skyline Construction is a 100% employee-owned general contractor headquartered in California known for building corporate interiors, infrastructure upgrades, seismic building repositioning, ground up offices and multi-family residential projects. With annual sales of over $700 million, Skyline’s family of companies is a national service provider with multiple locations in California as well as offices in Washington, Illinois and Texas. This partnership offers a seamless opportunity for clients with various construction needs to experience the same values, systems, oversight and commitment to building the highest quality projects under an umbrella that is well established, financially sound and committed to the greater California region.

Technical Program Manager

• Nov 2018 - Nov 2021

Global Program Manager

• Jun 2015 - Oct 2018

Plan, execute, and finalize high revenue, business critical projects according to strict deadlines and within budget. Acquiring resources and coordinating the efforts of team members and third-party contractors or consultants, both locally and internationally to deliver projects according to plan. Define the project’s objectives and oversee quality control throughout project life cycle. Small list of clients: Comcast, Morgan Stanley, Time Warner, Nike, Viacom, Western Digital, Visa… Show more Plan, execute, and finalize high revenue, business critical projects according to strict deadlines and within budget. Acquiring resources and coordinating the efforts of team members and third-party contractors or consultants, both locally and internationally to deliver projects according to plan. Define the project’s objectives and oversee quality control throughout project life cycle. Small list of clients: Comcast, Morgan Stanley, Time Warner, Nike, Viacom, Western Digital, Visa, Broadcom, Agilent, Airbnb, etc. • Execute the projects according to the agreed scope, the contractual commitments and against the budget. Develop full-scale project plans and associated communications documents. Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion. • Identify the resources needed to achieve project goals. Set and continually manage project expectations with team members and other stakeholders. • Identify and manage project dependencies and critical path. Plan and schedule project timelines and milestones using appropriate tools wile tracking project milestones and deliverables. • Develop and deliver progress reports, proposals, requirements documentation, and presentations. • Own the overall responsibility for delivery and service acceptance by the customer • Proactively manage changes in project scope, identify potential crises, and devise contingency plans. • Define project success criteria and disseminate them to involved parties throughout project life cycle. Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work. • Build, develop, and grow any business relationships vital to the success of the project. Conduct project postmortems and create a recommendations report to identify successful and unsuccessful project elements. Develop best practices and tools for project execution and management. Show less Plan, execute, and finalize high revenue, business critical projects according to strict deadlines and within budget. Acquiring resources and coordinating the efforts of team members and third-party contractors or consultants, both locally and internationally to deliver projects according to plan. Define the project’s objectives and oversee quality control throughout project life cycle. Small list of clients: Comcast, Morgan Stanley, Time Warner, Nike, Viacom, Western Digital, Visa… Show more Plan, execute, and finalize high revenue, business critical projects according to strict deadlines and within budget. Acquiring resources and coordinating the efforts of team members and third-party contractors or consultants, both locally and internationally to deliver projects according to plan. Define the project’s objectives and oversee quality control throughout project life cycle. Small list of clients: Comcast, Morgan Stanley, Time Warner, Nike, Viacom, Western Digital, Visa, Broadcom, Agilent, Airbnb, etc. • Execute the projects according to the agreed scope, the contractual commitments and against the budget. Develop full-scale project plans and associated communications documents. Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion. • Identify the resources needed to achieve project goals. Set and continually manage project expectations with team members and other stakeholders. • Identify and manage project dependencies and critical path. Plan and schedule project timelines and milestones using appropriate tools wile tracking project milestones and deliverables. • Develop and deliver progress reports, proposals, requirements documentation, and presentations. • Own the overall responsibility for delivery and service acceptance by the customer • Proactively manage changes in project scope, identify potential crises, and devise contingency plans. • Define project success criteria and disseminate them to involved parties throughout project life cycle. Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work. • Build, develop, and grow any business relationships vital to the success of the project. Conduct project postmortems and create a recommendations report to identify successful and unsuccessful project elements. Develop best practices and tools for project execution and management. Show less

PROJECT MANAGER - Cisco Systems - GIS-ITOC-US

• Feb 2015 - Jun 2015

Research, draft, refine and ensures placement of executive communications across appropriate internal message platforms, working collaboratively with the team in messaging and collateral needs. Define project objectives and scopes, while identifies resources and coordinates activities of the project team. Tracking and analysis of projects, developing presentations with acquired data and conduct project meetings and communicate with both internal clients and external vendors. Supported Cisco… Show more Research, draft, refine and ensures placement of executive communications across appropriate internal message platforms, working collaboratively with the team in messaging and collateral needs. Define project objectives and scopes, while identifies resources and coordinates activities of the project team. Tracking and analysis of projects, developing presentations with acquired data and conduct project meetings and communicate with both internal clients and external vendors. Supported Cisco messaging platforms, such as digital newsletters, blogs, website and social media accounts, including editing content written by others for clarity, style, and consistency of messaging. Create new content for website for new programs and projects with presentations and proposals. Show less Research, draft, refine and ensures placement of executive communications across appropriate internal message platforms, working collaboratively with the team in messaging and collateral needs. Define project objectives and scopes, while identifies resources and coordinates activities of the project team. Tracking and analysis of projects, developing presentations with acquired data and conduct project meetings and communicate with both internal clients and external vendors. Supported Cisco… Show more Research, draft, refine and ensures placement of executive communications across appropriate internal message platforms, working collaboratively with the team in messaging and collateral needs. Define project objectives and scopes, while identifies resources and coordinates activities of the project team. Tracking and analysis of projects, developing presentations with acquired data and conduct project meetings and communicate with both internal clients and external vendors. Supported Cisco messaging platforms, such as digital newsletters, blogs, website and social media accounts, including editing content written by others for clarity, style, and consistency of messaging. Create new content for website for new programs and projects with presentations and proposals. Show less

Technical Program Manager

• May 2011 - Jan 2015

Reporting to VP, managed IT software and infrastructure projects and other related functions. Managed all projects form initiation of project charter to successful completion within budget and time maintaining highest standard of quality and safety. Defined project scope and objectives, identified resources, coordinated and monitored project activities of both in-house and vendor teams. Other than regular project meetings, delivered weekly and quarterly reports using MS Project… Show more Reporting to VP, managed IT software and infrastructure projects and other related functions. Managed all projects form initiation of project charter to successful completion within budget and time maintaining highest standard of quality and safety. Defined project scope and objectives, identified resources, coordinated and monitored project activities of both in-house and vendor teams. Other than regular project meetings, delivered weekly and quarterly reports using MS Project reporting tools and collaborated project data/updates with cross-functional teams using tools like SharePoint based IT ticketing system and shared repositories like Box, Dropbox and SharePoint Foundation. ▪ Assessed future IT infrastructure requirements: Used the overall business growth potentials to assess future IT infrastructure requirements. Proposed new IT project according to needs via project charters. ▪ Installed Microsoft SharePoint Server and developed Intranet site for enterprise content management and collaborative sites for internal usage Few Accomplishments/Projects:  Lowered company telecommunication costs by over 75% while securing higher profits and quality of products and services.  Increased network connection speed from 6Mbps to 50Mbps while lowering overall cost ▪ Migrated entire company’s email system: Migrated the system without any complications, thus increased service quality and capabilities while lowering the cost over existing system. ▪ New VoIP communication system including audio/video conference bridges and dedicated voice network, new fiber connection, email migration, new domain controller setup and deployment, new file sharing service setup with migration of all existing data and folder structure. Show less Reporting to VP, managed IT software and infrastructure projects and other related functions. Managed all projects form initiation of project charter to successful completion within budget and time maintaining highest standard of quality and safety. Defined project scope and objectives, identified resources, coordinated and monitored project activities of both in-house and vendor teams. Other than regular project meetings, delivered weekly and quarterly reports using MS Project… Show more Reporting to VP, managed IT software and infrastructure projects and other related functions. Managed all projects form initiation of project charter to successful completion within budget and time maintaining highest standard of quality and safety. Defined project scope and objectives, identified resources, coordinated and monitored project activities of both in-house and vendor teams. Other than regular project meetings, delivered weekly and quarterly reports using MS Project reporting tools and collaborated project data/updates with cross-functional teams using tools like SharePoint based IT ticketing system and shared repositories like Box, Dropbox and SharePoint Foundation. ▪ Assessed future IT infrastructure requirements: Used the overall business growth potentials to assess future IT infrastructure requirements. Proposed new IT project according to needs via project charters. ▪ Installed Microsoft SharePoint Server and developed Intranet site for enterprise content management and collaborative sites for internal usage Few Accomplishments/Projects:  Lowered company telecommunication costs by over 75% while securing higher profits and quality of products and services.  Increased network connection speed from 6Mbps to 50Mbps while lowering overall cost ▪ Migrated entire company’s email system: Migrated the system without any complications, thus increased service quality and capabilities while lowering the cost over existing system. ▪ New VoIP communication system including audio/video conference bridges and dedicated voice network, new fiber connection, email migration, new domain controller setup and deployment, new file sharing service setup with migration of all existing data and folder structure. Show less

Senior Program Manager

• Apr 2009 - May 2011

Managed various information technology programs including software release management. Created project charters defining all project scopes and objectives; identified resources, negotiated with third-party vendors and coordinated activities of all project team. Additionally planned, organized, directed, controlled and evaluated all aspects of IT operations. ▪ Software Release Management: Worked with group of software release managers following company standards for software… Show more Managed various information technology programs including software release management. Created project charters defining all project scopes and objectives; identified resources, negotiated with third-party vendors and coordinated activities of all project team. Additionally planned, organized, directed, controlled and evaluated all aspects of IT operations. ▪ Software Release Management: Worked with group of software release managers following company standards for software release-management lifecycle with successful release of smart-energy controller module software, utilizing processes like User Acceptance Testing and RTM included in the company SDLC procedure. ▪ Managed all aspects of IT functions: Effectively handed IT functions for a green energy start-up company, including deployment, monitoring, maintenance, upgrade of all IT systems, including networks, servers, laptops, phones, video conference systems, printers, etc. ▪ Created an Intranet Site using MS SharePoint: for a centralized business portal with remote collaboration capabilities Show less Managed various information technology programs including software release management. Created project charters defining all project scopes and objectives; identified resources, negotiated with third-party vendors and coordinated activities of all project team. Additionally planned, organized, directed, controlled and evaluated all aspects of IT operations. ▪ Software Release Management: Worked with group of software release managers following company standards for software… Show more Managed various information technology programs including software release management. Created project charters defining all project scopes and objectives; identified resources, negotiated with third-party vendors and coordinated activities of all project team. Additionally planned, organized, directed, controlled and evaluated all aspects of IT operations. ▪ Software Release Management: Worked with group of software release managers following company standards for software release-management lifecycle with successful release of smart-energy controller module software, utilizing processes like User Acceptance Testing and RTM included in the company SDLC procedure. ▪ Managed all aspects of IT functions: Effectively handed IT functions for a green energy start-up company, including deployment, monitoring, maintenance, upgrade of all IT systems, including networks, servers, laptops, phones, video conference systems, printers, etc. ▪ Created an Intranet Site using MS SharePoint: for a centralized business portal with remote collaboration capabilities Show less

Global IT Director

• May 2005 - Apr 2009

Efficiently managed a multi-national, diverse team of IT engineers from three countries while reporting directly to the senior management in a global start-up company. Developed and implemented IT policies and procedures which included data and network security, disaster recovery plans, general guidelines, purchasing and service specification. ▪ Manage multiple IT projects concurrently, some spanning oversea locations. ▪ Forecasting potential growth, Strategic and Budget Planning… Show more Efficiently managed a multi-national, diverse team of IT engineers from three countries while reporting directly to the senior management in a global start-up company. Developed and implemented IT policies and procedures which included data and network security, disaster recovery plans, general guidelines, purchasing and service specification. ▪ Manage multiple IT projects concurrently, some spanning oversea locations. ▪ Forecasting potential growth, Strategic and Budget Planning accordingly ▪ General IT management and team leadership duties like holding weekly IT meeting and quarterly update for BOD, annual staff proficiency evaluation etc. Accomplishments: ▪ Lowered global IT annual expenditure over 27% by changing vendors, negotiating new prices with current vendors, migrating aging technology to more current, efficient and economical solutions ▪ Researched and implemented global video-telecom system over leased MPLS lines, thereby saving company millions of dollars in international travel ▪ Streamlined company wide IT process by defining exact user needs, creating training materials and giving training classes on new technologies for both IT team and general users ▪ Planned and developed methods to increase network up-time from 92% to 99.99% by implementing newer technologies as available at each global location and lowering downtime for maintenance.

Senior IT Program Manager

• May 2005 - Feb 2007

IT management and team leadership while reporting to Global IT Director Evaluated current and upcoming technologies for possible replacement of current ones Managing and maintenance of all local IT infrastructure, including all aspects of network security General IT management and team leadership duties like holding weekly IT meeting, preparing and providing quarterly updates to the Global IT Director for BOD meetings, annual staff proficiency evaluation… Show more IT management and team leadership while reporting to Global IT Director Evaluated current and upcoming technologies for possible replacement of current ones Managing and maintenance of all local IT infrastructure, including all aspects of network security General IT management and team leadership duties like holding weekly IT meeting, preparing and providing quarterly updates to the Global IT Director for BOD meetings, annual staff proficiency evaluation etc. Projects: SharePoint Server installation SharePoint Site Development: Designed and developed a cluster Web site for Departmental as well as Global use, with client side updateable data blocks Designed and developed IT infrastructure along with network drawing and design; Installation of MS Windows 2003 domain server, Exchange 2003 server, and Windows 2003 based application server, Symantec Backup Exec, Cisco CallManager, Unity and VPN/VMS Servers.

IT Project Management Consultant

• Jan 2003 - May 2005

Provided comprehensive IT services including development of business case justifications, cost/benefit analyses of intended IT spending and initiatives for small to mid-size companies. Designed IT solutions that provided a stable, dynamic, and powerful platform to support business growth. Developed and maintained client websites utilizing HTML, CSS, and JavaScript etc. Services Included: Enterprise Management, Application Support, Web Design and Development, Networking and Wi-Fi,… Show more Provided comprehensive IT services including development of business case justifications, cost/benefit analyses of intended IT spending and initiatives for small to mid-size companies. Designed IT solutions that provided a stable, dynamic, and powerful platform to support business growth. Developed and maintained client websites utilizing HTML, CSS, and JavaScript etc. Services Included: Enterprise Management, Application Support, Web Design and Development, Networking and Wi-Fi, Security, Data Backup, Disaster Recovery, Telecom Show less Provided comprehensive IT services including development of business case justifications, cost/benefit analyses of intended IT spending and initiatives for small to mid-size companies. Designed IT solutions that provided a stable, dynamic, and powerful platform to support business growth. Developed and maintained client websites utilizing HTML, CSS, and JavaScript etc. Services Included: Enterprise Management, Application Support, Web Design and Development, Networking and Wi-Fi,… Show more Provided comprehensive IT services including development of business case justifications, cost/benefit analyses of intended IT spending and initiatives for small to mid-size companies. Designed IT solutions that provided a stable, dynamic, and powerful platform to support business growth. Developed and maintained client websites utilizing HTML, CSS, and JavaScript etc. Services Included: Enterprise Management, Application Support, Web Design and Development, Networking and Wi-Fi, Security, Data Backup, Disaster Recovery, Telecom Show less

IT Manager / Sr. Network Administrator

• Apr 1999 - Jan 2003

While reporting to the CIO, analyzed requirements, time, cost, quality and risk of the projects. Developed web based client server projects in HTML, CSS, and JavaScript in Visual InterDev environment. Implemented projects via IIS in Win2K and NT platform web servers. Planed, coordinated, designed and implemented international, wide area network systems Configured, maintained and supported MS Windows 2000 / 2003 servers Managed a team of support engineers, guiding and helping… Show more While reporting to the CIO, analyzed requirements, time, cost, quality and risk of the projects. Developed web based client server projects in HTML, CSS, and JavaScript in Visual InterDev environment. Implemented projects via IIS in Win2K and NT platform web servers. Planed, coordinated, designed and implemented international, wide area network systems Configured, maintained and supported MS Windows 2000 / 2003 servers Managed a team of support engineers, guiding and helping them using my extensive experience on troubleshooting all areas of server, desktop and laptop hardware including such manufacturers as Cisco, HP, Dell, Micron, Compaq, as well as other compatible systems, network and software applications as well as operating systems, including Windows Server 2003, 2000, Windows 2000 & XP, Office Professional 97, 2000, XP, 2003

Web Design Engineer (Project manager)

• Feb 1997 - Mar 1999

Planed, coordinated, designed and published a company wide International Intranet site from scratch. Site included searchable (via designed search engine) content spread over 300 interlinked pages, along with front-end client interface for 5 SQL databases. With 400+ local and over 1300 worldwide clients. Developed unique utilities such as client side updateable content management systems for each dept. using NT authentication. Thereby decreasing total site update time by 80%. Developed various… Show more Planed, coordinated, designed and published a company wide International Intranet site from scratch. Site included searchable (via designed search engine) content spread over 300 interlinked pages, along with front-end client interface for 5 SQL databases. With 400+ local and over 1300 worldwide clients. Developed unique utilities such as client side updateable content management systems for each dept. using NT authentication. Thereby decreasing total site update time by 80%. Developed various forms/applications along with submitting protocols with feedback and confirmation via e-mail and HTM/HTML.