Kerstin Surrette
Office Assistant at Paul College Career and Professional Success at University of New Hampshire Peter T. Paul College of Business and Economics- Claim this Profile
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Bio
Credentials
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Water Safety Instructor
American Red CrossJun, 2021- Oct, 2024 -
Lifeguard and Waterfront Certification
American Red CrossMay, 2021- Oct, 2024
Experience
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UNH Peter T. Paul College of Business and Economics
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United States
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Higher Education
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1 - 100 Employee
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Office Assistant at Paul College Career and Professional Success
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Feb 2021 - Present
• Supervised the front desk and matched students with career counselors during walk-in hours • Served as a welcoming and kind presence for students entering the office • Updated existing spreadsheets to aid career counselors in providing students with helpful resources • Designed all flyers for upcoming events and career fairs to be displayed throughout Paul College • Researched internships, job opportunities and trends in business related careers • Supervised the front desk and matched students with career counselors during walk-in hours • Served as a welcoming and kind presence for students entering the office • Updated existing spreadsheets to aid career counselors in providing students with helpful resources • Designed all flyers for upcoming events and career fairs to be displayed throughout Paul College • Researched internships, job opportunities and trends in business related careers
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Camp Calumet
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Freedom, New Hampshire, United States
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Program Director
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May 2022 - Aug 2022
•Managed 7 direct department heads and a staff of over 100 people •Conducted weekly staff meetings and utilized effective communication skills •Planned the day-to-day operation of camp activities for over 250 campers •Demonstrated active listening skills and conflict management when dealing with problems •Observed and monitored staff performance to ensure adherence to camp policies and procedures •Performed and conducted end of summer evaluations for all 7 department heads •Acted as the liaison between camp directors and staff
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Camp Calumet
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Freedom, New Hampshire, United States
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Bookkeeper
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May 2022 - Aug 2022
•Created the Accounts Payable to be reviewed by Executive Director and became familiar with accounting software ACS •Printed all Accounts Payable reports and issued checks to appropriate companies •Organized invoices and statements and ensured all bills were paid on time •Created the Accounts Payable to be reviewed by Executive Director and became familiar with accounting software ACS •Printed all Accounts Payable reports and issued checks to appropriate companies •Organized invoices and statements and ensured all bills were paid on time
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Camp Calumet
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Freedom, New Hampshire, United States
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Swimming Department Head
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May 2021 - Aug 2021
• Utilized strong leadership and interpersonal skills to run and manage the Swimming department • Ensured the safety of all campers and staff on the waterfront and was able to prevent swim casualties from occurring • Planned weekly class schedules and trained counselors on how to teach effective swim lessons using learned techniques as a certified Water Safety Instructor • Implemented new policies and procedures and enforced current ones • Completed daily check-ins with lifeguards and used effective problem-solving techniques to handle any conflicts that arose • Performed and wrote end of summer evaluations for all 15 counselors highlighting strengths and areas of improvement and was receptive on feedback of the department • Fostered an inclusive and welcoming environment for each and every camper and staff member
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Bournedale Function Facility
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United States
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Function Waitress
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Apr 2017 - May 2021
• Maintained a personalized and memorable experience for all wedding guests who entered the facility • Passed Hors D’oeuvres during cocktail hour and utilized hospitable skills to build strong connections with guests • Displayed customer service and ensured all guests were satisfied with the level of service • Performed well in a fast-paced environment and was able to attend to a variety of needs • Lifeguarded at the indoor pool for overnight guests and monitored and oversaw swimmer safety
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Self-employed
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Plymouth, Massachusetts, United States
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Summer Nanny
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May 2020 - Aug 2020
• Cared for three girls, aged 11, 9 and 7 • Coordinated daily activities and planned trips to beach, lake and pool • Handled conflicts between girls in a calm and effective manner by utilizing skills learned as a camp counselor • Strengthened leadership skills and ensured a safe environment • Cared for three girls, aged 11, 9 and 7 • Coordinated daily activities and planned trips to beach, lake and pool • Handled conflicts between girls in a calm and effective manner by utilizing skills learned as a camp counselor • Strengthened leadership skills and ensured a safe environment
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Camp Calumet
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Freedom, New Hampshire, United States
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Summer Camp Counselor
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Jun 2017 - Aug 2019
• Utilized creative skills to plan daily camp activities and maintained an energetic demeanor with campers and staff • Supervised and maintained camper safety throughout the day by enforcing rules and policies • Offered emotional support for homesick campers and helped resolve conflicts using learned techniques • Collaborated with other counselors to create a memorable experience for the campers • Communicated effectively with parents during drop-off and pick-up and aided in answering any questions • Lifeguarded and provided engaging and interactive swim lessons
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Education
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2020 - 2024
University of New Hampshire Peter T. Paul College of Business and Economics
Bachelor of Science - BS, Hospitality Management -
2016 - 2020
Bourne High School
4.61
Community
