Mark Dhami
Program Supervisor | Collaborative Service Delivery at Catholic Social Services of Alberta- Claim this Profile
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Bio
Credentials
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MBA Essentials
EmeritusAug, 2022- Nov, 2024 -
National Academy of Sports Medicine
National Academy of Sports Medicine (NASM)Apr, 2023- Nov, 2024 -
International Sports Science Association
(ISSA) International Sports Sciences AssociationMar, 2023- Nov, 2024
Experience
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Catholic Social Services of Alberta
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Canada
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Non-profit Organization Management
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200 - 300 Employee
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Program Supervisor | Collaborative Service Delivery
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Mar 2020 - Present
Ensure that the service delivery for vulnerable children, youth and families focuses on achievement of the Child Safety, Child Well Being, Permanence, Family and Community Support as the central driver for case work and resource allocation decisions:-Improve the effectiveness of services that children and families receive and experience as they move in and out of the child intervention system-Provide agencies with more flexibility to respond to the unique needs of clients while focussing on intended outcomes and better supporting innovative practice -Use outcomes data to align work between the formal child intervention system and the lead agency service delivery-Develop a common quality improvement and learning process that will continue to guide joint practice and identify opportunities for improvement, using evidence to guide practice-Develop a service delivery system that has the capacity to measure and focus on achievement of agreed upon outcomes as the central driver for both case work and resource allocation decisions-Establish joint accountability for outcomes for vulnerable children, youth and families Show less
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Family Enrichment Worker
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Aug 2016 - Feb 2020
Core responsibilities included: problem solving along with risk management and communication skills to work collaboratively with regional staff to meet the needs under the casework practice model; Perform on going risk assessment; Deliver services from a strength based family systems approach; Organize service delivery with families, stakeholders and internal ministries.
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Youth Worker
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Dec 2015 - Aug 2016
Catholic Social Services provides group care and emotional support for children and youth in residential settings; Worked various shift rotations within these supported settings; Ability to develop creative service plans, strong written and oral communication, along with well-developed supervision and program implementation skills; Building meaningful social and life skills, as well as positive relationships with the children, youth and community.
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Ranch Ehrlo Society
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Canada
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Individual and Family Services
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200 - 300 Employee
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Youth Care Leader | Ranch Ehrlo
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Jul 2013 - Nov 2015
Core responsibilities: Administering household unit budget; Managing staff and youth (10 youth in a house); Deploying day-to-day youth care functions and implementation of the resident treatment plans. Core responsibilities: Administering household unit budget; Managing staff and youth (10 youth in a house); Deploying day-to-day youth care functions and implementation of the resident treatment plans.
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Terrace & District Community Services Society (TDCSS)
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Canada
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Individual and Family Services
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1 - 100 Employee
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Program Supervisor, Child & Youth Worker
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Nov 1998 - Jun 2013
-Supervision of staff members on a daily basis, scheduling, payroll, reading/proofing daily journals and monthly reports, assisting staff in emergency situations, assist in the process of hiring new staff, assist in staff disciplinary matters, attend case conferences and contract renewals in absence of manager -Working with youth and family in one on one or group situations and assisting them in meeting contracted goals, developing case plans, documenting daily and monthly/quarterly progress reports, facilitating presentations related to youth, attending health and safety meetings with other society employees Show less
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Education
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2022 - 2024
University of Toronto - Rotman School of Management
Master of Business Administration - MBA, Business Administration and Management, General -
2022 - 2022
University of Toronto - Rotman School of Management
MBA Essentials Certificate, Business Administration and Management, General -
2008 - 2008
The University of British Columbia
Cognitive Behaviour Therapist Certificate, Psychology
Community
