SymphonyCare - IT solutions for healthcare technology.

• Nov 2021 - Present

Faculty/Azure Global Admin

• Sep 2020 - Nov 2021

• Faculty teaching online classes: Cloud Computing and Networking. • Azure + O365 Global Admin: Azure PowerShell creating acct, assigning O365 license, adding groups membership, managing Azure subscriptions and MFA authentication info, troubleshooting. • Implement Azure SSO with Moodle - Learning Management Systems and CampusCafe – Student Information System. • Installed/configured Azure AD Connect to bridge the On-prem AD with Azure AD and enjoy SSO benefit. • Managing/supporting MS O365, Teams/Onedrive/Sharepoint, CampusCafe, Moodle applications. Show less

Windows System Administrator

• Apr 2019 - Apr 2020

Technical lead for overseeing 1580 Win2008 servers worldwide End-Of-Life project including North/South America, Asia Pacific, Europe regions. • Perform 2008 servers decom/upgrade strategy: 1) Straight decom. 2) In-Place Upgrade to 2012 due to software support. 3) In-Place Upgrade to 2012 then 2016. 4) New provision with 2016/2019 + Data Migration. 5) AWS cloud server provision and management. • Windows AD/DNS/DHCP, IIS, cluster, administration related to obsoleted objects and static IP assignment with DHCP reservation. • VM management using feature of clone, snapshot, new provision, migration, detach/reattach disk, and SAN disk space. • Server’s monitoring in SolarWinds and keep physical server's hardware inventory in RAMP. • Streamline the process to record workflow for all steps on decom, In-Place Upgrade, and new provision, sharing one central version of update by utilizing O365 Excel and communication with Teams for all project members. • Manage to keep project ahead of schedule and below budget. Show less

Senior Windows System Engineer

• Sep 1996 - Mar 2019

Company has network in 8 countries with 15 sites connected by MPLS among N.A., Europe, and Asia. 1. Windows System Engineer • Follow IT mainstream technology, looking for solutions, bring in and build systems, make it reliable platform for critical business. • Manage WinAD infrastructure including sites replication, DNS, failover DHCP, and Group Policy Objects. • Merge and separate different WinAD when purchase or sell subsidiary company. • Planning/implement Windows DFS real time replication across physical sites. Eliminate multi-versions of manufacture DOC among continental sites. 2. Worldwide network infrastructure team member • Designing/implementing virtual LAN/WAN for business functions. 3. VMware System Admin • Created/implemented VMware ESX host and Hyper-V environment, created/implement Windows server cluster making high availability and stable platform for critical SQL servers. 4. SharePoint System Admin • Planning/implement SharePoint - MS content management/collaboration platform to share files/video on for internal users and external vendor/customer/supplier. • PowerShell scripting and workflow for SharePoint backup/restore, Mailbox import/export, WinAD group membership report, automation routing tasks. Some programing language coding experience. 5. Exchange admin. Implement/support DAG worldwide with high availability and minimize email system downtime. 6. MS SQL server Admin • Install dedicated server for SQL multi-instances to support varies applications, establish mirrored databases at hot site as part of disaster recovery plan. 7. MS System Center Configuration Manager • Planning/admin/support SCCM2012+SP1+R2 primary site and distribution points at six international sites for software pushing and OS patching for: Dev, Test, and Prod worldwide. Designing/implementing central scheduled patching, eliminate individual site manual patching and in-consistent processes at all worldwide sites. 8. Trendmicro Antivirus Enterprise Admin Show less