Amanda Kay Wiggins
Site Trainer at PillPack- Claim this Profile
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English Native or bilingual proficiency
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French Elementary proficiency
Topline Score
Bio
Credentials
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Learning jQuery UI
LinkedInFeb, 2019- Nov, 2024
Experience
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PillPack
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Hospitals and Health Care
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400 - 500 Employee
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Site Trainer
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Jan 2018 - Present
Make creative and engaging new training procedures and materials for the Austin Distribution site. Train all new incoming employees in proper procedures for all parts of workflow and help integrate them into the company and site culture. Maintain proper documentation for training and new employees in compliance with Federal and State law. Correspond with counterparts at other locations for consistent training procedures across the company. Cover for absent techs in workflow as needed.
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Certified Pharmacy Technician
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Oct 2016 - Present
Efficiently run the Automated Packaging System, filling trays with medications precisely and running the ATP robot to ensure timely production and consistent quality of product. Check other technicians trays for accuracy. Provide backup for inventory specialist, checking in new stock and creating new purchase orders. Package medications and process for shipping. Maintain work spaces and ensure proper disposal of Protected Health Information.
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StataCorp LLC
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United States
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Software Development
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1 - 100 Employee
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Account Representative
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Sep 2015 - Sep 2016
Improved customer service by monitoring outgoing sales emails for grammar and tone. Helped maintain brand integrity and promote the software’s capabilities by monitoring inboxes and quickly responding to customer inquiries for evaluation licenses and technical email, following up as appropriate. Helped customer retention and upgrade rates by providing pricing quotations for license upgrades. Maintained customer database with meticulous detail to aid with sales and advertising agendas. Improved customer service by monitoring outgoing sales emails for grammar and tone. Helped maintain brand integrity and promote the software’s capabilities by monitoring inboxes and quickly responding to customer inquiries for evaluation licenses and technical email, following up as appropriate. Helped customer retention and upgrade rates by providing pricing quotations for license upgrades. Maintained customer database with meticulous detail to aid with sales and advertising agendas.
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Victoria and Albert Museum
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United Kingdom
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Museums, Historical Sites, and Zoos
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700 & Above Employee
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Archive Volunteer
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Jan 2015 - Mar 2015
Cleaned and organized documents (letters, books, photographs, etc.), preparing them for appropriate storage; Helped inventory objects in the newly acquired archive using Microsoft Excel. Cleaned and organized documents (letters, books, photographs, etc.), preparing them for appropriate storage; Helped inventory objects in the newly acquired archive using Microsoft Excel.
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StataCorp
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College Station, TX
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Production Intern
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May 2013 - Aug 2014
Taught grammar and communication skills to sales staff; Devised a curriculum and materials targeted toward specific problems with grammar and improving communication; Revised primary and associated websites for grammar, spelling, and format; Aided in the post-editing of YouTube tutorial videos; Helped to design and edit promotional materials; Other duties as assigned. Taught grammar and communication skills to sales staff; Devised a curriculum and materials targeted toward specific problems with grammar and improving communication; Revised primary and associated websites for grammar, spelling, and format; Aided in the post-editing of YouTube tutorial videos; Helped to design and edit promotional materials; Other duties as assigned.
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The Contemporary Austin
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United States
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Museums, Historical Sites, and Zoos
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1 - 100 Employee
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Adult Education Intern
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Sep 2013 - Dec 2013
Researched artists and movements relevant to current exhibitions and contemporary art, then organized material for use by the docents; Helped set up facilities, serve food and drinks, document through video and photographs, and run the sign in table for teacher information and docent training events; Researched local clubs and organizations that might be interested in the museum’s programming. Researched artists and movements relevant to current exhibitions and contemporary art, then organized material for use by the docents; Helped set up facilities, serve food and drinks, document through video and photographs, and run the sign in table for teacher information and docent training events; Researched local clubs and organizations that might be interested in the museum’s programming.
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Lawndale Art Center
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Houston, Texas
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Volunteer
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Jun 2013 - Jul 2013
Aided with art intake for the Center's annual Big Show; Handled and moved art; Helped artists fill out entry forms; Worked as a gallery attendant for the Big Show pre-opening and opening receptions. Aided with art intake for the Center's annual Big Show; Handled and moved art; Helped artists fill out entry forms; Worked as a gallery attendant for the Big Show pre-opening and opening receptions.
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StataCorp LLC
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United States
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Software Development
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1 - 100 Employee
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Copy Editing Intern
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Jul 2012 - Sep 2012
Edited articles for Stata Journal; Revised primary and associated websites for grammar, spelling, and format; Edited employee intraweb for grammar, spelling, and usability; Attended weekly production meetings; Edited outgoing email for production and sales team. Edited articles for Stata Journal; Revised primary and associated websites for grammar, spelling, and format; Edited employee intraweb for grammar, spelling, and usability; Attended weekly production meetings; Edited outgoing email for production and sales team.
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A&M Consolidated High School Library
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College Station, Texas
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Volunteer
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Sep 2011 - Sep 2011
Shelved and maintained books; Led project to replace communications, health, and careers sections; Aided students in research and computer skills; Provided runner services for head librarians. Shelved and maintained books; Led project to replace communications, health, and careers sections; Aided students in research and computer skills; Provided runner services for head librarians.
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Frontier Camp
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Grapeland, Texas
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Cook's Helper
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Jul 2006 - Jul 2006
Aided preparation of three meals a day for 400+ people; Supervised children for two hours daily; Maintained kitchen and dining facilities Aided preparation of three meals a day for 400+ people; Supervised children for two hours daily; Maintained kitchen and dining facilities
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Education
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2018 - 2018
The University of Texas at Austin
Coding Bootcamp, Full-Stack Web Development -
2014 - 2015
King's College London
Master of Arts (M.A.), Theatre and Performance Studies -
2009 - 2013
Austin College
Bachelor of Arts (B.A.), Fine/Studio Arts, General and English, 20th Century English Literature -
2011 - 2012
Oxford University
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