Head of Talent and Partnerships (Singapore & Philippines)

• Dec 2021 - Present

𝗧𝗮𝗹𝗲𝗻𝘁 𝗔𝗰𝗾𝘂𝗶𝘀𝗶𝘁𝗶𝗼𝗻 & 𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝘀𝗵𝗶𝗽𝘀 - Develop and implement talent acquisition strategy to attract top talent for the company - Lead a team of recruiters and ensure efficient and effective talent sourcing, selection and placement processes - Manage and oversee the company's partnerships with universities, schools, bootcamps and other external organizations to drive talent sourcing efforts - Drive innovative and creative approaches to talent sourcing, such as employer branding, social media recruiting, and other emerging techniques - Oversee the development, implementation and embedding of succession planning practices, talent management and programs across 𝗦𝗶𝗻𝗴𝗮𝗽𝗼𝗿𝗲 𝗮𝗻𝗱 𝗣𝗵𝗶𝗹𝗶𝗽𝗽𝗶𝗻𝗲𝘀. 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀: - Successful placement of top talent for key positions within the company - Implemented innovative and creative talent sourcing strategies, resulting in an improved employer brand and candidate experience - Managed and led multiple TA projects, resulting in successful outcomes and increased collaboration within the team. - Placed 35 IT professionals for YR 2022 Show less

Head of Talent and Partnerships

• Dec 2021 - Present

Website: https://upskilltoday.com/ Website: https://upskilltoday.com/

Team Manager

• Sep 2020 - Dec 2021

Talent, Coaching & Development Specialist (Career Coach)

• Mar 2017 - Dec 2021

Key Responsibilities:Work with an assigned portfolio of Professionals, Managers, and Executives (Caseload 100+) to provide coaching and guidance to achieve successful placement outcomesDevelop relationships with PMETs. Ensure employment readiness which includes but not limited to; resume writing, mock interviewing, job search techniques, job interview performance etcFacilitated workshops to meet the needs of building skill sets and furthering the professional development of the PMETs.Plans and conducts marketing calls and direct mail marketing follow-up with possible employers. Educates employers on the WSG initiative. Plans and conducts employer visits. Actively and routinely seeks employer feedback and researches industry trends. Shares this information when appropriate within the centre to aid in the development/enhancement of curriculum and successful outcomes for the candidates.Selected Contributions:• As one of the pioneer member of the Singapore team, I was given the opportunity to be lead; piloted and involved with career focused projects.• Top Achiever/Placement specialist for 4 consecutive months Show less

Recruitment Manager - IT

• 2019 - 2019

Managed and organized all hiring processes from start-to-finish - recruiting candidates, assessing resumes, interviewing, hiring, and onboarding all new candidates. Established positive working relationships with Hiring Managers, Project Managers, and Decision Makers Developed company outreach strategy; + Landscaping / eCommerce & Technology Manager + FMCG – CRM / Digital Marketing Manager + Engineering / Oil & Gas – Design Mechanical Engineer Built technology candidate pool with more than 300 profiles over 3 weeks; consist of eCommerce Manager, Head of IT, Data Analyst, IT Project Manager Obtained CEI-KAH Oct 2019 Show less

eCommerce, Digital Marketing Manager

• Jul 2016 - Feb 2017

Key Responsibilities: Oversaw creative direction for web and email content, as well as promotional strategy and implementation Analyzed site performance and initiated improvements, including merchandising efforts, technical projects, and creative changes Planned and executed all marketing activities, including on-site merchandising, affiliate marketing, email marketing, search engine marketing and title-based/seasonal promotional offers Initiated social media program (Facebook) and utilized video capabilities Built relationships with vendors to manage all ecommerce technology partners. Integrated several third-party technologies: site search, email marketing, and testing software. Selected Contributions: • Piloted “Mobile Cash Converters” Project; Connected 50+ mid-high-end condominiums in Singapore, bringing the full suite of services (BUY & SELL) to the tenants or home owners. Drive offline to online traffic by 15% • Created a marketing online campaign (high-end preowned luxury bags) from concepts, photoshoot, email marketing, set-up, single-handedly. Total revenue collected for 2 days event is $25k+ • Championed Facebook e-marketing to generate leads (potential buyers) for aging and new products Show less

eCommerce Manager

• Mar 2016 - Jul 2016

Designed web site architecture and defined template for new products retail site. Managed all technical and marketing aspects of princelandscape.com, which operated on the Magento platform. Created product information packages for vendors including product descriptions, images and pricing. Ensured all information copy, product and non-product was updated and accurate. Designed web site architecture and defined template for new products retail site. Managed all technical and marketing aspects of princelandscape.com, which operated on the Magento platform. Created product information packages for vendors including product descriptions, images and pricing. Ensured all information copy, product and non-product was updated and accurate.

eCommerce Executive

• Jan 2013 - Feb 2016

Oversee and execute the day to day operations of the Company's e-commerce website: - Ensure good management of inventory control to avoid ‘Out of Stock’ situation - Ensure all support functions (logistics, finance, 3PL .etc) are running to support the operations of Company’s e-commerce website. - Build strong partnership and strategic alliance with all business partners and negotiate favourable terms to ensure business objectives are met Implementation of sales and marketing initiatives: - Establish a marketing calendar for launches and promotion of the Company’s e-commerce website. - To implement communication plans to increase customers’ engagement Merchandising Planning & Analysis: - Research on consumer trends on ecommerce business so that the Company's e-commerce website can capitalize & respond to market trends - To review merchandise mix, introduce brands / merchandise and implement exclusive products launches on the Company's e-commerce website. - Conduct monthly checks on all support functions to ensure smooth operation of the Company's e-commerce website and to meet customer expectations - Prepare monthly reports to share the performance and progress of the Company's e-commerce website. Selected Contributions: • Grew 2013, 2014, 2015 sales by 50x, shipped and warehoused 100+ gifting skus; 200+ product skus. • Heavily involved in setting up marketing campaigns, UAT and operations; Successfully migrated across ecommerce platform (Navision, Magento, Demandware etc) for business needs. • Achieved year-on-year revenue growth by 220% . Show less

Senior Career Education Advisor / LMS Techology

• Jan 2010 - Mar 2013

- Coordinate the process for Introduction to Services and Initial Assessments where we establish the job employment goal and advise applicable workshops and WSQ training. - Conducted individual and group career advising sessions providing ongoing feedback to learners with respect to individual job search skills, personal marketing, and self-promotion methods. - Assisted learners to develop into responsible lifelong learners and decision makers through the acquisition of competencies in key areas; personal development, learning work exploration and career building. Selected Contributions: • Piloted and involved in “motivational” project; secured and awarded $500K contract for the company. • Promoted to Senior Advisor after a year of service and took on the leadership to mentor junior peers. • Attained 95% of customer satisfaction Show less

Senior Customer Service Officer / e-Store / UAT

• Feb 2005 - Jan 2010

Key Responsibilities: Selected as the pioneer team to be involved in setting up the M1 shop online. Working alongside usability designers and creative teams on front-end and special projects, coordinating and documenting requirements, user acceptance test. Assisted the Management, Team Leaders to promote company services. Contributed ideas in brainstorming sessions and translate concepts into handy guides to improve the operations. Generate leads through extensive phone contact, demonstrated exceptional sales ability and strong interpersonal skills with a persuasive, positive, and confident approach Trained and assisted new peers on system, sales training, prospecting and cold calling. Directed and coordinated activities concerned with the sales organization including screening and evaluating new customers, performing eligibility and verifying customers’ history. Selected Accomplishments - 1st February 2009 - Promoted to Senior Customer Service Officer - 17th July 2008 - Letter of Commendation by The Director, Customer Service. (Fraud) - 5th April 2008 - Certificate of Recognition - Perfect Attendance. - 5th April 2008 - Certificate of Recognition - Achieving Gold Award in Sales. - 5th April 2008 - Certificate of Recognition - Supporting in the Migration of Sales System. Show less