Samantha Shannon
Senior Circulation Clerk at Northville District Library- Claim this Profile
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English Native or bilingual proficiency
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Sign Languages Limited working proficiency
Topline Score
Bio
Experience
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Northville District Library
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United States
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Libraries
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1 - 100 Employee
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Senior Circulation Clerk
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May 2019 - Present
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Ann Arbor District Library
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United States
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Libraries
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100 - 200 Employee
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Practicum Student
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Sep 2021 - Dec 2021
Shadowed and interviewed staff from each department: archives, circulation, outreach, public experience and desk services, and various management. Created an educational presentation on the unique aspects of the AADL library such as community interaction, support and engagement, staffing, collection management, programming, technology use, sustainable building architecture and more. Shadowed and interviewed staff from each department: archives, circulation, outreach, public experience and desk services, and various management. Created an educational presentation on the unique aspects of the AADL library such as community interaction, support and engagement, staffing, collection management, programming, technology use, sustainable building architecture and more.
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Oakland Community College
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United States
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Higher Education
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700 & Above Employee
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Library Technician Temp
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Jan 2019 - Jun 2019
Circulation, ILL, serials management, archives weeding Circulation, ILL, serials management, archives weeding
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The Home Depot
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United States
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Retail
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700 & Above Employee
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Customer Service Representative
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Mar 2018 - Jun 2019
Interact with customers and associates in the store to ensure that excellent customer service is achieved by answering questions and processing customer transactions quickly and accurately. Set up deliveries and resolve issues relating to special orders and deliveries. Interact with customers and associates in the store to ensure that excellent customer service is achieved by answering questions and processing customer transactions quickly and accurately. Set up deliveries and resolve issues relating to special orders and deliveries.
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Michaels Stores
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Retail
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700 & Above Employee
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Class Instructor
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Feb 2016 - Jun 2018
Plan, prepare and deliver instructional activities that facilitate active learning experiences Encourage and monitor the progress of students with each project Research DIY trends and translate them into teachable classes Plan, prepare and deliver instructional activities that facilitate active learning experiences Encourage and monitor the progress of students with each project Research DIY trends and translate them into teachable classes
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Software Support and Training
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Oct 2015 - Dec 2015
Creating a help database, supporting new customers and existing users, maintaining version histories. Creating a help database, supporting new customers and existing users, maintaining version histories.
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Central Michigan University
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United States
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Higher Education
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700 & Above Employee
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Computer Lab Technician
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Oct 2013 - Mar 2015
Maintaining and upgrading computer labs, Assisting students and faculty with labs and other questions. Maintaining and upgrading computer labs, Assisting students and faculty with labs and other questions.
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Lapeer District Library
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United States
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Libraries
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1 - 100 Employee
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Page
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Jul 2011 - May 2013
Restocking all returned library materials, Assist patrons with questions, Clean and organize library Restocking all returned library materials, Assist patrons with questions, Clean and organize library
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Education
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Oakland Community College
Associate of Arts and Sciences - AAS, Library Services and Technology