Samantha Shannon

Senior Circulation Clerk at Northville District Library
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Contact Information
us****@****om
(386) 825-5501
Location
South Lyon, Michigan, United States, US
Languages
  • English Native or bilingual proficiency
  • Sign Languages Limited working proficiency

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Experience

    • United States
    • Libraries
    • 1 - 100 Employee
    • Senior Circulation Clerk
      • May 2019 - Present

    • United States
    • Libraries
    • 100 - 200 Employee
    • Practicum Student
      • Sep 2021 - Dec 2021

      Shadowed and interviewed staff from each department: archives, circulation, outreach, public experience and desk services, and various management. Created an educational presentation on the unique aspects of the AADL library such as community interaction, support and engagement, staffing, collection management, programming, technology use, sustainable building architecture and more. Shadowed and interviewed staff from each department: archives, circulation, outreach, public experience and desk services, and various management. Created an educational presentation on the unique aspects of the AADL library such as community interaction, support and engagement, staffing, collection management, programming, technology use, sustainable building architecture and more.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Library Technician Temp
      • Jan 2019 - Jun 2019

      Circulation, ILL, serials management, archives weeding Circulation, ILL, serials management, archives weeding

    • United States
    • Retail
    • 700 & Above Employee
    • Customer Service Representative
      • Mar 2018 - Jun 2019

      Interact with customers and associates in the store to ensure that excellent customer service is achieved by answering questions and processing customer transactions quickly and accurately. Set up deliveries and resolve issues relating to special orders and deliveries. Interact with customers and associates in the store to ensure that excellent customer service is achieved by answering questions and processing customer transactions quickly and accurately. Set up deliveries and resolve issues relating to special orders and deliveries.

    • Retail
    • 700 & Above Employee
    • Class Instructor
      • Feb 2016 - Jun 2018

      Plan, prepare and deliver instructional activities that facilitate active learning experiences Encourage and monitor the progress of students with each project Research DIY trends and translate them into teachable classes Plan, prepare and deliver instructional activities that facilitate active learning experiences Encourage and monitor the progress of students with each project Research DIY trends and translate them into teachable classes

    • Software Support and Training
      • Oct 2015 - Dec 2015

      Creating a help database, supporting new customers and existing users, maintaining version histories. Creating a help database, supporting new customers and existing users, maintaining version histories.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Computer Lab Technician
      • Oct 2013 - Mar 2015

      Maintaining and upgrading computer labs, Assisting students and faculty with labs and other questions. Maintaining and upgrading computer labs, Assisting students and faculty with labs and other questions.

    • United States
    • Libraries
    • 1 - 100 Employee
    • Page
      • Jul 2011 - May 2013

      Restocking all returned library materials, Assist patrons with questions, Clean and organize library Restocking all returned library materials, Assist patrons with questions, Clean and organize library

Education

  • Oakland Community College
    Associate of Arts and Sciences - AAS, Library Services and Technology
    2018 - 2022

Community

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