Experience

Another Planet Entertainment

• Operations Manager

  • Aug 2016 - Present

  Keeping the train on the tracks at the Fox Theater Oakland, Greek Theater in Berkeley, and the Bill Graham Civic in San Francisco.



The Independent

• Head of Security/Assistant Production Manager

  • Mar 2012 - Oct 2017

  Managing small teams to successfully host daily events at "San Francisco's Best Live Music Venue" according to San Francisco Magazine, 2016.



Stern Grove Festival Association

• House Manager

  • Jun 2009 - Jul 2016

  • Managed small teams to successfully host a weekly event for over 100,000 attendees• Co-Managed construction and setup of the Stern Grove music festival on a weekly basis• Set standards for quality of patron service and worked to meet those goals • Managed area staff to specific tasks• Managed staffing levels and weekly festival needs• Managed a team of production assistants to ensure stage tasks were complete and up to festival standards



Off the Grid

• Assistant Production Manager

  • Mar 2014 - Jun 2014

  Working to assist the Production Manager in organizing and setting up weekly Off the Grid events Acting as point of contact during eventsCollecting money from vendors after events Training new team members in OTG policies and practicesOperating large machinery including forklifts and large box trucksManaging existing customer relationshipsMonitoring crowd flow, vendor volume and event efficiency during eventsWorking with a small team of production assistants to… Working to assist the Production Manager in organizing and setting up weekly Off the Grid events Acting as point of contact during eventsCollecting money from vendors after events Training new team members in OTG policies and practicesOperating large machinery including forklifts and large box trucksManaging existing customer relationshipsMonitoring crowd flow, vendor volume and event efficiency during eventsWorking with a small team of production assistants to prepare events for up to 3000 peopleManaging local social media response for events via Facebook, Instagram and Twitter Show more Show less



Zipcar

• Marketing Coordinator

  • Jan 2011 - Mar 2014

  • Assisting the Marketing Manager in managing and directing the Street Team• Planning, scheduling and organizing resources and materials for events • Acting as point of contact during events• Mentoring and managing Street Team staff• Organizing / assigning daily tasks to street team members• Educating members of the public about Zipcar • Supporting new account application and revenue growth • Managing existing customer relationships• Attending sales meetings and… • Assisting the Marketing Manager in managing and directing the Street Team• Planning, scheduling and organizing resources and materials for events • Acting as point of contact during events• Mentoring and managing Street Team staff• Organizing / assigning daily tasks to street team members• Educating members of the public about Zipcar • Supporting new account application and revenue growth • Managing existing customer relationships• Attending sales meetings and implementing sales strategies• Managing local social media response and marketing via Twitter• Working to follow up on lead capture strategies and monitoring results Show more Show less



Slims/The Great American Music Hall

• Stage Manager

  • Feb 2006 - Feb 2009

  • Ran the Great American Music Hall and Slim's • Completed daily tasks to ensure operations ran smoothly• Built and maintained customer and professional relationships



Vans

• sales associate

  • 2008 - 20091 year