Hana Glaser
Project Coordinator at Humber College Centre for Creative Business Innovation- Claim this Profile
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English Full professional proficiency
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French Full professional proficiency
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Spanish Native or bilingual proficiency
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German Elementary proficiency
Topline Score
Bio
Isidora Roskic
I've had the opportunity to collaborate with Hana on numerous school projects and can confidently say she always devotes her time to mastering the work at hand. She's very outgoing and welcoming, helping to effectively bring the group together, synthesizing ideas and diverse personalities.
Isidora Roskic
I've had the opportunity to collaborate with Hana on numerous school projects and can confidently say she always devotes her time to mastering the work at hand. She's very outgoing and welcoming, helping to effectively bring the group together, synthesizing ideas and diverse personalities.
Isidora Roskic
I've had the opportunity to collaborate with Hana on numerous school projects and can confidently say she always devotes her time to mastering the work at hand. She's very outgoing and welcoming, helping to effectively bring the group together, synthesizing ideas and diverse personalities.
Isidora Roskic
I've had the opportunity to collaborate with Hana on numerous school projects and can confidently say she always devotes her time to mastering the work at hand. She's very outgoing and welcoming, helping to effectively bring the group together, synthesizing ideas and diverse personalities.
Credentials
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Advanced Digital and Professional Training
ADaPTNov, 2020- Nov, 2024 -
Indigenous Canada
University of AlbertaJul, 2020- Nov, 2024 -
Making Accessible Media: Accessible Design in Digital Media
Humber CollegeJul, 2020- Nov, 2024 -
CEH.1-ENx: European Paintings: From Leonardo to Rembrandt to Goya
Universidad Carlos III de MadridApr, 2020- Nov, 2024 -
Worker Health and Safety Awareness in 4 Steps
Ontario Ministry of Labour, Training and Skills DevelopmentJan, 2020- Nov, 2024 -
Smart Serve
Smart Serve OntarioAug, 2019- Nov, 2024 -
Creativity for Development
United Nations Institute for Training and Research (UNITAR)Dec, 2016- Nov, 2024 -
Google Analytics for Beginners
GoogleMay, 2020- Nov, 2024 -
Google Ads Display Certificate
GoogleMay, 2020- Nov, 2024
Experience
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Humber College Centre for Creative Business Innovation
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Canada
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Think Tanks
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1 - 100 Employee
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Project Coordinator
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May 2021 - Present
• Create visual assets for marketing and internal documents in order to make content informative and engaging. • Create social media copy in order to help enhance our audience's interest through key and enticing information. • Coordinate and execute events with Humber College departments and Centres of Innovation, as well as external not-for-profits and commercial organizations. The events are intended to create opportunities and introductions for students while supporting the CCBI's network with their areas of interest. • Co-lead and mentor students in the creation of an interactive digital expereince for the arts, in order to help support the next generation of arts administrators in the work field.• Assist in the are of research creation and virtual events research. Show less
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Branding Officer and Marketing Support
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May 2020 - May 2021
Working under the Faculty of Media & Creative Arts on behalf of the Centre for Creative Business and Innovation (CCBI). Under this role I have been responsible for the CCBI's branding and assisting with partners projects. The role was created to support the faculty's efforts to create the inaugural Culture's Compass virtual conference through Humber Galleries in partnership with WorkInCulture. The conference titled "Culture's Compass: How the Industry Keeps Beating" took place of the course of two days and had over 500 registrants from all over the world.As a co-founder of the event, I created the main conference logo, was in charge of conference branding, social media, aided with logistics research, pitched ideas, designed and formatted the conference report, and served as technical support on both days of the conference.In addition to Culture's Compass I have also assisted with the Toronto International Festival of Authors MasterClasses in collaboration with the Humber School for Writers, CCBI Design Jam in partnership with InComm, AFFECT design challenge with The Power Plant Art Gallery, and the CCBI Speaker Series. Show less
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Adulam Foundation
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Canada
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Non-profit Organizations
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Creative Specialist
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Mar 2021 - Oct 2022
• Research and assist with granting opportunities. • Develop and post social media content to promote and maintain engagement. • Edit YouTube and Instagram videos. • Create and design annual reports, as well as design and develop website pages. • Help formulate and drive the Adulam Foundation Brand. • Work on additional administrative tasks as needed. • Research and assist with granting opportunities. • Develop and post social media content to promote and maintain engagement. • Edit YouTube and Instagram videos. • Create and design annual reports, as well as design and develop website pages. • Help formulate and drive the Adulam Foundation Brand. • Work on additional administrative tasks as needed.
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Sur Gallery
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Canada
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Artists and Writers
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1 - 100 Employee
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Operations Manager
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May 2021 - Jun 2022
• Maintain websites • Coordinate and create promotional materials to market events/productions and plan and execute the distribution of these materials • Develop and maintain current audiences and new relationships with partners and community organizations • Coordinate and administrate partnership agreements and communications with community organizations • Act as assistant curator for exhibitions • Install and deinstall exhibitions in the space • Run online events such as the Latin American Speaker Series, Artist Talks, and Curator Tours • Coordinate logistics and programming for all gallery programming and operations. • Maintain membership database Show less
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York University
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Canada
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Higher Education
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700 & Above Employee
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Knowledge Mobilization Associate
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Oct 2021 - Jan 2022
Working on behalf of York University for the CivicLabTO Summit. CivicLabTO is a product of the City of Toronto and the eight higher education institutions (HEIs) (Universities: Ontario College of Art and Design (OCAD), Ryerson University, University of Toronto and York University; Colleges: Centennial College, George Brown College, Humber College and Seneca College) and eCampusOntario that have undertaken a joint venture to plan and execute a Summit in November, 2021 to bring together the best minds and great ideas to develop an agenda for research and public policy development for post-COVID renewal and resilience. Show less
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Tech and Logistics Coordinator
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Jul 2021 - Nov 2021
The Professional Development and Mentorship Program is a partnership project between The AFC, AFBS, and The Dancer Transition Resource Centre (DTRC). communities of arts professionals to acquire career development skills sets and tools to help them through the COVID-19 pandemic and prepare them to face the new post-pandemic future in our work sector. My tasks for this project included: - Running the technical back of the virtual sessions. - Assisting mentors and mentees with any tech needs. - Creating Survey's to track participants experiences. - Assisting with accommodation needs. Show less
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Leigh Event Group
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Canada
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Events Services
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1 - 100 Employee
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Event Manager
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Aug 2019 - Jul 2021
• Set up and take down events in order to create the client's perfect atmosphere for their special events. • Greet vendors and guests to make sure everyone is addressed and they recognize a familiar face to go to in case they need anything. • Attend to guest needs by completing any request or solving any qualms. • Answer vendor and guest questions in order to ensure the efficiency of the event. • Assign tasks to volunteers in order to ensure that the event runs smoothly and all areas of operations are supported. • Troubleshoot any mishaps as needed in order to ensure the success of the event. • Attend and participate in pre-event meetings in order to be prepared for the event on the day of. Show less
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Dancer Transition Resource Centre
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Canada
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Performing Arts
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1 - 100 Employee
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Program and Administration Coordinator
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Jun 2020 - Apr 2021
• Archived and chose staple pieces for a gallery in order to light the DTRC's 35th Anniversary with a collection of moments from its history. • Responsible for developing, creating and implementing communication pieces in assistance to the marketing manager in relation to ongoing programming, and social media campaigns. • Assisted in the coordination and planning of annual emerging artists’ conference On The Move. • Carried out research and prospecting activities in order to target potential partners for annual programs. • Assisted with the creation and supervision of project timelines and execution schedules. • Responsible for the timely follow up on outreach activities. • Cooperated in negotiation and documentation implementation of partnerships. • Assisted with data entering and filing of approved and processed membership applications as part of the support to the membership team. • Assisted in the creation of new counselling program for BIPOC dancers. Show less
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ArtsPond / Étang d'Arts
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Canada
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Non-profit Organizations
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1 - 100 Employee
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Associate Producer
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Feb 2020 - Apr 2020
• Supported grant writing efforts in order to further fund the development of projects. • Worked on stakeholder prospecting and outreach in order to increase the amount of involved partners in different stages of projects. • Conducted strategic program development research and literature reviews in order to help create solution ideas for gentrification. • Assisted with marketing communications to further enhance ArtsPond's reach and visibility. • Supported social media and web design efforts to make ArtsPond's user interface more appealing and accessible. • Worked on contact database management through excel sheets in order to keep organized, accurate, and up to date information. • Assisted with the development of I Lost My Gig Canada due to the COVID-19 epidemic. Show less
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HeyTony
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Canada
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Advertising Services
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1 - 100 Employee
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Digital Media Apprentice
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Nov 2019 - Jan 2020
• Use google analytics to review website performances for clients in order to track the success of social media efforts. • Interact with users and account followers to establish and maintain relationships. • Reach out to other industry professionals to expand clients networks, followers, and potential partners. • Write blog posts for clients in order to enhance their exposure to potential clients as well as further develop client relations. • Draft blog topics for clients to have a selection for potential blog posts. • Create social media content with apps like mojo in order to promote clients blogs and products. • Schedule social media postings to put out regular content for viewers and clients in order to keep people engaged. • Come up with social media headlines for clients products in order to catch viewer's attention. Show less
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TD
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Canada
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Banking
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700 & Above Employee
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Customer Service Representative
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Jun 2016 - Aug 2019
• Advised clients with the best choices for their finances in order to increase customer satisfaction. • Assisted clients with financial needs as well as account inquiries in order to enhance customer experience. • Constantly met Customer Experience Index goals set for the branch to increase customer loyalty. • Met sales goals which resulted in increased business as well as customer satisfaction. • Acted as a secure desk operator, ensuring compliant opening and closing branch procedures were met and the the operations of the bank ran smoothly. • Assisted, trained and mentored new Customer Service Representatives to help others succeed. • Supported managers on problem resolution when necessary (i.e. resolved issues with unbalanced log sheets, assisted with shipping procedures, sending mail, checking and clearing all checks and bills, correcting unbalanced transactions, supporting team members with client conflict resolutions). • Top quartile performer – recognized as being amongst top Customer Service Representative in the Branch due to reaching sales targets and customer feedback on my performance. • Identified business opportunities as quality referrals to Financial Services Representatives and Financial Advisors in order to help support the team, and pair customers with the right expert for advice. Show less
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Planet in Focus
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Canada
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Movies, Videos, and Sound
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1 - 100 Employee
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Festival Coordinator
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Sep 2018 - Dec 2018
• Aided in running and organizing a two-week film festival that took place over seven venues. • Created design marketing materials in order to promote the festival. • Conducted social media research and worked on content creation in order to increase brand and social media presence. • Complied and created organizational binders for each festival venue in order to keep track of events, personnel, guests, and speeches. • Designed lanyards, tickets, and tent cards in correspondence with the festival's brand in order to increase branding throughout the festival. • Attended and participated in meetings for team checkups to support the development of the festival. • Set up and took down events to ensure the ease of material transfer between venues. • Conducted sales calls in order to promote movie screenings and audience size. • Supervised box office and helped check in guests to keep track of attendance, box office sales, and film success rate. • Researched and contacted external suppliers to get better deals for materials and print for event execution and promotion. • Conducted data entry on festival statistics in order to learn about festival successes and areas that can be improved upon. • Organized and safely stored festival materials to ease the transportation of tools between venues and the office, as well as track the amount of materials. Show less
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Ryerson University
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Canada
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Higher Education
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700 & Above Employee
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Campus Tour Guide and Way-finder
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Nov 2018 - Nov 2018
Represented Ryerson University during Open House events for prospective students. - Lead campus tours to showcase the great features of the campus - Became a knowledge expert on all things Ryerson to engage with prospective students interested in a variety of programs - Directed families and students to breakout information sessions to ensure they are receiving the detailed information that I was not able to provide. - Provided prospective students with contact details to specific individuals to further help them with their Ryerson University experience. Show less
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Sport Chek
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Canada
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Sporting Goods Manufacturing
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700 & Above Employee
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Sales Associate
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Apr 2016 - Sep 2016
• Design and set-up visually appealing in-store arrangements to enhance sales. • Provide personalized and professional advice to customers assisting in their selections. • Assisted customers via phone calls in order to help them save time. • Greeted customers in order to help them feel welcome. • Engaged in training to become expert on merchandise and be better suited to help customers. • Promoted sales to customers to help them save money and feel like the store has their best interest in mind. • Priced items to keep all products and promotions up to date. • Merchandised store stock on the sales floor to have a regular supply available for customers. • Organized and rearranged product on the sales floor to create an aesthetically appealing sales floor. • Sale set up & take down to ensure that the store is always prepared and matches online pricing. • Identified, assessed, and resolved issues within area of responsibility to keep the store in order. • Attended team meetings in order to educate myself on current events and store updates. • Cleaned and organized store in order to maintain a professional and welcoming atmosphere. Show less
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Toronto Metropolitan University Creative Industries Course Union
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Canada
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Education Administration Programs
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1 - 100 Employee
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Media Events Team Photographer
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Sep 2015 - Apr 2016
• Delivered photographs to my supervisor in a timely fashion for publishing. • Attended events in order to take professional photographs to use as promotional materials. • Edited pictures to provide the best quality of photographs for the media team. • Socialized with guests in order to take their photographs and make them feel integral to the event. • Delivered photographs to my supervisor in a timely fashion for publishing. • Attended events in order to take professional photographs to use as promotional materials. • Edited pictures to provide the best quality of photographs for the media team. • Socialized with guests in order to take their photographs and make them feel integral to the event.
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National Sports
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Canada
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Retail
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1 - 100 Employee
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Sales Associate
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Jul 2014 - Apr 2016
• Assisted customers by providing them detailed information on products to provide a knowledgable and helpful experience. • Assisted customers with their purchases by checking them out at cash register where I engaged in discussion to provide them with a well rounded easy and warm experience. • Greeted customers in order to create a welcoming environment. • Raised money for in store charities to give back to the community as well as promote a community culture beyond the shopping experience. • Promoted Sales to customers to assist with pricing concerns as well as to increase store sales. • Read pricing reports and repriced products in order keep the store up to date on promotions. • Engaged in training to become an expert on merchandise in order to provide customers with the best product knowledge and recomendations. • Merchandised store stock on the sales floor in order to create an appealing and easy to navigate floor. • Assisted customers via phone calls in order to help them save time and create an easy experience. • Organized and rearranged product on the sales floor in order to keep the store clean. • Organizing back room and stock to ease and speed up the process of locating items. • Assisted in sales set up and sales take down to keep promotions up to date. • Participated in auditing the store in order to have a clear picture of where the store stands. • Identified, assessed, and resolved issues within my area of responsibility. • Design and set-up visually appealing in-store arrangements to enhance sales. • Assigned tasks of monitoring inventory and stock items in the store. • Provided personalized and professional advice to customers assisting in their selections based on their needs. • Organized and categorize receipts for returns, exchanges, and purchases in order to close out the store quickly. Show less
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Aéropostale
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United States
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Retail
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700 & Above Employee
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Sales Associate
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Oct 2013 - Feb 2014
• Effectively merchandising store stock in an organized manner throughout the sales floor to keep items accessible and make the customer experience easy. • Answered customer inquires in person and via phone calls in order to assist in making the store a welcome environment for customers. • Actively engaged in workshops and trainings dedicated to improving store sales in order to have the required skills and knowledge to best serve customers. • Effectively merchandising store stock in an organized manner throughout the sales floor to keep items accessible and make the customer experience easy. • Answered customer inquires in person and via phone calls in order to assist in making the store a welcome environment for customers. • Actively engaged in workshops and trainings dedicated to improving store sales in order to have the required skills and knowledge to best serve customers.
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Education
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2022 - 2024
University of Glasgow
Master of Science - MS, Tourism Development and Culture -
2015 - 2019
Ryerson University
Bachelor of Arts (B.A.), Creative Industries -
2019 - 2020
Humber College
Graduate Certificate, Arts Administration and Cultural Management -
2018 - 2018
Stuttgart Media University
Arts, Entertainment, and Media Management -
2012 - 2015
Sinclair Secondary School
Highschool Diploma
Community
