Susan Walsh

Assistant Professor & Program Director - Health Administration & Policy at Creighton University
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Contact Information
us****@****om
(386) 825-5501
Location
Omaha Metropolitan Area

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Experience

  • Creighton University
    • Omaha, Nebraska, United States
    • Assistant Professor & Program Director - Health Administration & Policy
      • Aug 2014 - Present

      Accountable for the undergraduate Health Administration and Policy (HAP) program of 110+ majors and 100+ minors which includes: programmatic development and oversight, designing and teaching curriculum, academic and career advising, development and sustaining relationships with healthcare organizations and leaders to ensure robust internship opportunities, and foster alumni relationships enabling student opportunities to network. Also, oversight of HAP Student Association activities and mentor elected representatives. Show less

    • Director, Cardiac Service Line & Transplant Administrator
      • Jan 2010 - Aug 2014

      Responsible for providing leadership in the areas of programmatic development, operations, and patient experience for the Cardiac Service Line (CSL) which includes: cardiology and cardiothoracic surgery clinics, outreach clinics at nine sites across a two-state region, cardiac diagnostic services, hybrid cardiac catheterization and electrophysiology laboratory, pediatric heart transplant and ventricular assist device programs, cardiac information technology, cardiothoracic inpatient mid-level practitioners, and cardiology fellowship program. Also accountable for Specialty Pediatric Clinics (SPC) performance improvement activities and outcomes. Show less

    • United States
    • Higher Education
    • 400 - 500 Employee
    • Adjunct Instructor
      • Jan 2006 - May 2014

      Design curriculum and teach undergraduate students in the Health Administration & Policy Program. Classes include Service Excellence & Human Resources in Healthcare and Careers in Health Administration.

    • Senior Administrator, The Cardiac Center
      • Jul 1997 - Dec 2009

      Provided organizational and financial leadership while working closely with physician leaders of an academic group practice. Organization served patients in a 63,000 sq. ft. freestanding outpatient facility, four hospital-based cardiology laboratories, four full-service satellite offices, and 11 outreach locations in two states. Direct reports include the Clinical Administrator and Finance, Facilities, Human Resources, Information Technology, Marketing, Outreach, Patient Accounts, and Quality Managers. Show less

    • Clinical Administrator, The Cardiac Center
      • Jan 1994 - Jun 1997

      Responsible for outpatient and inpatient operations of 12 clinical sections and 180 employees including overall management, employee selection, orientation and evaluation, budgeting, policy development, strategic planning, and clinical quality. Provide administrative leadership and support of comprehensive cardiology services in ambulatory, hospital and outreach settings.

    • Outpatient Services Director, The Cardiac Center
      • Jul 1992 - Dec 1993

      Responsible for operational management of outpatient cardiology services including clinic, cardiac catheterization laboratory, echocardiography, stress testing, prevention and rehabilitation services with 85 employees.

    • Outpatient Clinic Manager, The Cardiac Center
      • Feb 1992 - Jun 1992

      Responsible for operations of outpatient clinic and medical records sections and supervision of 20 nursing, ancillary and clerical staff in their care of cardiology outpatients.

    • Emergency Department RN, Bergan Mercy
      • Jun 1991 - Feb 1992

      Responsible for assessment, analysis, intervention, and evaluation of patients presenting to the Emergency Department using oral and written communication to deal with patients, physicians, nursing, and ancillary staff. Responsible for assessment, analysis, intervention, and evaluation of patients presenting to the Emergency Department using oral and written communication to deal with patients, physicians, nursing, and ancillary staff.

    • Emergency Department Staff RN
      • Aug 1989 - May 1991

      Utilized nursing process in caring for patients and families. Coordinated paramedics and pre-hospital communication. Established data collection system for quality indicator monitoring.

    • House Supervisor
      • Feb 1988 - Aug 1989

      Responsible for the supervision of all nursing personnel and the problem solving of clinical/operational problems which arose during a shift.

    • Medical Surgical Staff Nurse
      • Feb 1986 - Feb 1988

      Utilized nursing process in caring for patients and families. Served on Professional Relations Committee which focused on improving physician and nursing relationships. Utilized nursing process in caring for patients and families. Served on Professional Relations Committee which focused on improving physician and nursing relationships.

Education

  • Creighton University
    MHSA, Health Services Adminstration
    1998 - 2002
  • Creighton University
    BSN, Nursing
    1981 - 1985

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