Experience

iVisa

• United States
• Information Technology & Services
• 100 - 200 Employee

• Reviewer

  • Apr 2023 - Present

  San Isidro, Lima, Perú - Review new customer orders on the system platform (Backend). - Provide expert knowledge and verify visa applications to ensure we improve the chances of approval for all clients. - Identify and report the presence of erroneous backend and product issues. - Train new members of the processing and product area. - Monitor and map the current processes of visa processing products.

• Processing Agent

  • Sep 2022 - Mar 2023

  San Isidro, Lima, Perú -Process and arrange visa documents such as United States Visa B1/B2, Visa visitor visa from the United Kingdom, Australia and Canada, Japan tourist visa, Schengen Visa of Germany, Italy, Czech Republic, Spain, Greece, and Tourist Visa and China Business. -Verify the incoming information of the requesting client. -Recommend and give feedback on possible lines of improvement for each visa product.