Piyush Joshi

IT Support | Sofware Developer at YLPG
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Melbourne Area, AU
Languages
  • English Full professional proficiency
  • Hindi Full professional proficiency
  • Marathi Full professional proficiency
  • German Elementary proficiency

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Credentials

  • Google Cloud Platform Fundamentals: Core Infrastructure
    Coursera
    Sep, 2020
    - Nov, 2024
  • Google Fundamentals For AWS Professionals
    Coursera
    Aug, 2020
    - Nov, 2024
  • Web Component Development Using Technologies
    NIIT Limited
    Jan, 2014
    - Nov, 2024
  • Active Directory and Group Configuration
    Udemy
    Jul, 2023
    - Nov, 2024
  • EFSET Quick English Check - Score: Advanced / Proficient (CEFR C1/C2)
    EF Education First
  • EFSET Quick English Check - Score: Advanced / Proficient (CEFR C1/C2)
    EF Education First
  • PTE
    -

Experience

  • YLPG
    • Australia
    • Construction
    • 1 - 100 Employee
    • IT Support | Sofware Developer
      • Jan 2020 - Present

      Successfully managed IT inquiries and provided application support and IT support to various departments. Supported the software developer in software maintenance and critical testing, while also effectively communicating with onsite and offsite teams during status calls and via emails. Assisting with the installation and initial configuration of servers, including operating systems, applications, and necessary software updates. Well-versed in Amazon AWS server environments such as Ec2, Lambda, and Route 53, S3 Storage, certificate manager. Deploying all-new systems and websites to AWS Maintained & ensured optimal system performance for the VOIP system and reduced call drops. Defined and implemented a robust CI/CD strategy, for project review and documentation. Maintaining and updating pipelines as software and infrastructure evolve. Optimizing pipeline performance by a stream Actively participated in researching and supporting data migration from Aroflo to Salesforce. Achievements: Conducted regular testing to ensure smooth system performance, identifying and resolving 90% of issues proactively Show less

  • Air kinetics
    • Mumbai Area, India
    • Network Engineer,PLC
      • Sep 2015 - Dec 2016

      - First point of contact for support requests from clients, including answering incoming calls and managing email requests. - Performed diagnostics and resolved technical hardware and software issues at the service desk. - Meeting SLAs and providing accurate and best practice solutions to clients. - Configuring new user email profiles including IMAP, POP3 and multiple addresses - First point of contact for support requests from clients, including answering incoming calls and managing email requests. - Performed diagnostics and resolved technical hardware and software issues at the service desk. - Meeting SLAs and providing accurate and best practice solutions to clients. - Configuring new user email profiles including IMAP, POP3 and multiple addresses

  • AMAZIA FASHION PRIVATE LIMITED
    • India
    • Textile Manufacturing
    • 1 - 100 Employee
    • PHP Developer
      • Dec 2014 - Jun 2015

      Email Parsing Project, Amazia Fashion Pvt. Ltd Company June 2015 •Description: Users was facing trouble to reply to each user to communicate and keep a track of their emails of their clients as individual reply could be problematic. The project involves parsing the emails of their mail server into MySQL database and reflecting these emails in the graphic user interface for ease of access the emails Email Parsing Project, Amazia Fashion Pvt. Ltd Company June 2015 •Description: Users was facing trouble to reply to each user to communicate and keep a track of their emails of their clients as individual reply could be problematic. The project involves parsing the emails of their mail server into MySQL database and reflecting these emails in the graphic user interface for ease of access the emails

Education

  • Greenwich College
    Advanced Diploma, Project Management
    2021 - 2023
  • La Trobe University
    Master in information technology, Information Technology
    2017 - 2018
  • Ramrao Adik Institute of Technology
    Bachelor's degree, Information Technology
    2009 - 2014

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