Experience

PAC Stainless Ltd.

• United States
• Mining
• 1 - 100 Employee

• ERP Coordinator

  • Jul 2021 - Present



Flagstone Roofing & Exteriors

• Sugar Land, Texas, United States

• Account Analyst

  • Aug 2019 - Present

  Led and supervised the daily operations of the administrative team and subcontractors, overseeing the accounts payable and accounts receivable functions. Collaborated with the sales team to develop and implement a new CRM system that streamlined account management and improved communication with customers. Acted as the primary point of contact for customers, addressing any inquiries and concerns promptly and efficiently, resulting in a 20% increase in customer satisfaction. Successfully processed and closed insurance claims within tight timelines, ensuring timely reimbursement for clients. Assisted with the preparation and submission of bids for government contracts, leveraging strong organizational skills and attention to detail to ensure accuracy and completeness. Negotiated pricing and contract terms with suppliers, resulting in a 5% reduction in costs and improved profitability. Coordinated with the production team to ensure that orders were fulfilled accurately and on time, resulting in a 95% on-time delivery rate. Show less



Amazing Lash Studio

• United States
• Personal Care Services
• 500 - 600 Employee

• Lash Consultant

  • Aug 2017 - Aug 2019

  -Reports to Studio Manager -Conduct and present yourself in a friendly, respectful, and professional manner at all times -Greet guests and members as they enter the studio and check-in appointments -Check-out clients and encourage them to pre-book next appointment -Provide personalized consultations to each prospect -Recommend membership/products/services/add-ons to clients -Have sold 46% of new memberships with in the last six moths -Relay pertinent operational information to management in a timely manner -Assist in maintaining cleanliness of the facility – including sanitizing, sweeping, dusting, and mopping Show less



Payless ShoeSource

• San Antonio, Texas Area

• Assistant Manager

  • May 2017 - Aug 2017

  -Tops sales associate in the district -Model strong customer service and selling techniques -Manage and monitor store profitability measures including sales, profit and shrink -Train, develop and coach team members to build skill sets and drive performance -Provide training, coaching and performance management to develop Assistant Store Leaders to achieve results and develop others -Execute on all cash management procedures including preparing and making bank deposits -Tops sales associate in the district -Model strong customer service and selling techniques -Manage and monitor store profitability measures including sales, profit and shrink -Train, develop and coach team members to build skill sets and drive performance -Provide training, coaching and performance management to develop Assistant Store Leaders to achieve results and develop others -Execute on all cash management procedures including preparing and making bank deposits



Crème De La Crème, Inc.

• Houston, Texas Area

• Teacher

  • May 2014 - Aug 2016

  -Supervised large groups of children -Created and executed daily schedule -Prepare daily and weekly schedule -Created reports for each child and deliver them -Supervised large groups of children -Created and executed daily schedule -Prepare daily and weekly schedule -Created reports for each child and deliver them