John Smith

Product Manager at Vecna
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Contact Information
us****@****om
(386) 825-5501

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Product Manager
      • Apr 2019 - Present

      Managed profitability and used Agile methods to define product requirements for kiosks operating with server software to deliver healthcare patient self-service and Point of Sale (POS) applications. The solution allows patients to check in for appointments by scanning barcodes or entering information, make payments, print receipts, validate insurance coverage and enter demographic information, and it enables hospitals, clinics, and urgent care facilities to maximize patient satisfaction… Show more Managed profitability and used Agile methods to define product requirements for kiosks operating with server software to deliver healthcare patient self-service and Point of Sale (POS) applications. The solution allows patients to check in for appointments by scanning barcodes or entering information, make payments, print receipts, validate insurance coverage and enter demographic information, and it enables hospitals, clinics, and urgent care facilities to maximize patient satisfaction, utilize staff and IT resources efficiently, and meet financial objectives. Show less

    • United States
    • Wholesale Building Materials
    • 700 & Above Employee
    • Product Manager
      • Aug 2013 - Jun 2018

      Managed new product introduction (NPI), product life cycle, and profitability of Fire Alarm-Suppression systems protecting datacenters, medical records and facilities, power generation equipment, manufacturing plants, industrial facilities, and commercial buildings. Developed feature requirements, release and safety bulletins, business cases, product positioning messages, pricing, and launch plans. • Obtained Voice of Customer (VOC) information from seminars, field trials, tradeshows, and… Show more Managed new product introduction (NPI), product life cycle, and profitability of Fire Alarm-Suppression systems protecting datacenters, medical records and facilities, power generation equipment, manufacturing plants, industrial facilities, and commercial buildings. Developed feature requirements, release and safety bulletins, business cases, product positioning messages, pricing, and launch plans. • Obtained Voice of Customer (VOC) information from seminars, field trials, tradeshows, and online surveys, determining needs for IoT, wireless, and application features, and enhancing the user experience (UX). • Expanded product portfolio by launching marine fire alarm solution and a control unit supporting multiple languages. • Launched single brand conventional platform, reducing SKU count dramatically. Show less

    • Senior Product Manager
      • Oct 2009 - Jun 2013

      Managed new product introduction (NPI), product life cycle, and profitability of Notification Appliances and Systems used in Fire Alarm and Emergency Communications System (ECS) applications. Selected accomplishments include: • Led VOC interviews with service technicians and translated their needs into product requirements, resulting in new products being easier to install, commission, test, and service. • Launched 1st phase of one of the largest product undertakings in division’s… Show more Managed new product introduction (NPI), product life cycle, and profitability of Notification Appliances and Systems used in Fire Alarm and Emergency Communications System (ECS) applications. Selected accomplishments include: • Led VOC interviews with service technicians and translated their needs into product requirements, resulting in new products being easier to install, commission, test, and service. • Launched 1st phase of one of the largest product undertakings in division’s history, introducing products lowering install costs, expanding depth and breadth of features, reducing maintenance costs, and that could generate recurring revenues. • Created and delivered presentations to field sales engineers, designers, and service and product management personnel, educating them on product features, benefits, and release plans. Show less

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Senior Product Manager
      • Jul 2006 - Feb 2009

      Managed new product introduction (NPI), product life cycle, and profitability of Fiber Optic, Asset Management, Power over Ethernet (PoE), and Power Distribution Unit products. Selected accomplishments include: • Worked with sales personnel capturing sales and responding to customer questions, doubling sales from 2006 to 2007 for one product line and continuing growth of sales for another product line (18% growth in 2008). • Led multi-discipline teams to launch new products meeting… Show more Managed new product introduction (NPI), product life cycle, and profitability of Fiber Optic, Asset Management, Power over Ethernet (PoE), and Power Distribution Unit products. Selected accomplishments include: • Worked with sales personnel capturing sales and responding to customer questions, doubling sales from 2006 to 2007 for one product line and continuing growth of sales for another product line (18% growth in 2008). • Led multi-discipline teams to launch new products meeting customer needs, cost targets, and delivery dates. Launched 3 new major products and numerous product line additions. Reduced costs from OEM supplier by 10%. Show less

Education

  • MS - University of Massachusetts Lowell
    MS, Electrical Engineering
  • BS - University of Massachusetts Lowell
    BS, Electrical Engineering

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