Shubham Aggarwal (he/him/his)
Community Member at Wren- Claim this Profile
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Spanish Professional working proficiency
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English Native or bilingual proficiency
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French Elementary proficiency
Topline Score
Bio
LinkedIn User
I have had the pleasure of working with Shubham for a couple of years while he was the customer success engineer for my product. Shubham is one of the most approachable and proactive customer success engineers that I have ever had the pleasure of working with. He is professional in his approach and very detail oriented; not to mention that he understands the importance of timely responses. As a result of our successful work relationship, as tends to happen, we have gone on to become personal friends. Needless to say, I highly commend him for his work and recommend him for any position he sets his sights on.
LinkedIn User
I have had the pleasure of working with Shubham for a couple of years while he was the customer success engineer for my product. Shubham is one of the most approachable and proactive customer success engineers that I have ever had the pleasure of working with. He is professional in his approach and very detail oriented; not to mention that he understands the importance of timely responses. As a result of our successful work relationship, as tends to happen, we have gone on to become personal friends. Needless to say, I highly commend him for his work and recommend him for any position he sets his sights on.
LinkedIn User
I have had the pleasure of working with Shubham for a couple of years while he was the customer success engineer for my product. Shubham is one of the most approachable and proactive customer success engineers that I have ever had the pleasure of working with. He is professional in his approach and very detail oriented; not to mention that he understands the importance of timely responses. As a result of our successful work relationship, as tends to happen, we have gone on to become personal friends. Needless to say, I highly commend him for his work and recommend him for any position he sets his sights on.
LinkedIn User
I have had the pleasure of working with Shubham for a couple of years while he was the customer success engineer for my product. Shubham is one of the most approachable and proactive customer success engineers that I have ever had the pleasure of working with. He is professional in his approach and very detail oriented; not to mention that he understands the importance of timely responses. As a result of our successful work relationship, as tends to happen, we have gone on to become personal friends. Needless to say, I highly commend him for his work and recommend him for any position he sets his sights on.
Credentials
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Customer Success Management Fundamentals
LinkedInOct, 2020- Nov, 2024 -
Learning Terraform
LinkedInSep, 2020- Nov, 2024 -
DELE B1
Spanish Ministry of Education, Culture and SportSep, 2015- Nov, 2024 -
Microsoft Certified Technology Specialist
MicrosoftSep, 2012- Nov, 2024 -
IELTS
British CouncilJan, 2020- Nov, 2024 -
Test de Connaissance du français
Centre international d'études pédagogiques (CIEP)Oct, 2019- Nov, 2024
Experience
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Wren
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United States
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Environmental Services
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100 - 200 Employee
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Community Member
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Jan 2022 - Present
Wren is a Public Benefit Corporation with a mission to end the climate crisis. I joined Wren’s community when I calculated my carbon footprint—along with half a million people from over 100 countries. Now, I’m proud to help Wren grow just by being part of the family. Anyone in the world can become a Wren Community Member, all it takes is some curiosity about your carbon footprint and a passion to help save our planet—before it’s too late. 🔥 🌏 Climate change is the biggest threat humanity has ever faced, but together we can fix it. Learn more and calculate your carbon footprint, here: https://wren.co
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Tollanis Solutions, Inc.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Manager of Engineering
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Sep 2022 - Present
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Trilogy
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United States
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Software Development
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400 - 500 Employee
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Customer Success Engineer
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Jan 2016 - Aug 2022
* Single-handedly managed the Continuous Integration and Deployment pipelines for a prominent software company using Jenkins, AWS Lambda, SES, SNS, SQS, CodeBuild, ECR, and BitBucket. * Designed and deployed an ML-based voice-enabled chatbot for a busy contact center in Amazon Lex along with automated reports in Amazon QuickSight. * Built advanced integrations for Atlassian products including Opsgenie, Statuspage, Jira, and Confluence. * Built monitoring capabilities using CloudWatch and Opsgenie for keeping an eye on vital systems. * Maintained status pages in Atlassian Statuspage and integrated them with Jira.
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GroupM
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United States
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Advertising Services
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700 & Above Employee
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Support Engineer
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Oct 2014 - Jul 2019
* Cautiously dug into the code and MongoDB logs and fixed issues reported in company's business applications. * Monitored and fine-tuned Php and Bash jobs executed in the AWS cloud, managed instances and services. * Courteously and gracefully handled business clients. * Cautiously dug into the code and MongoDB logs and fixed issues reported in company's business applications. * Monitored and fine-tuned Php and Bash jobs executed in the AWS cloud, managed instances and services. * Courteously and gracefully handled business clients.
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HCLTech
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India
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IT Services and IT Consulting
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700 & Above Employee
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Junior Engineer
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Oct 2013 - Jul 2014
Technical support to the clients. Investigation of issues reported in the applications. Liaising between departments to deliver viable solutions to the clients. Technical support to the clients. Investigation of issues reported in the applications. Liaising between departments to deliver viable solutions to the clients.
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Education
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2009 - 2013
Uttarakhand Technical University
Bachelor's degree, Computer Science -
2015 - 2016
Free Code Camp
Full Stack Web Development, Computer Software Engineering
Community
